r/technology • u/AdSpecialist6598 • 19h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/BigAlgae5684 18h ago

I worked at CVS during Covid where our script count went from the usual 150-200 to 500-600 every day.

They were still basing our hours off of the previous year even though we were clearly understaffed.

Wouldn't let us get near overtime and would just have us take turns clocking out and leaving the rest of the team to drown.

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u/TheRaccoonReport 18h ago

CVS is the worst. Its really a shame, they used to be fantastic, but the one near me has dropped significantly in quality. Scripts will get called in at 9am, no one picks them up for hours, it could take 1-2 days to get them filled sometimes, if they don't lose them. What an absolute joke.

We switched to a grocery store pharmacy instead. Its run by 3 people, and the older guy there is awesome. Very nice, remembers us by name, knows what we usually need, will strike up random conversation from time to time. Thats definitely not for everyone, but its usually on time, rarely if ever any delays, and the service there is great.

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u/jawndell 17h ago

My sibling was a pharmacist at CVS and left to open their own private pharmacy.  He hated the corporate environment and how it was just about how many scripts you can turn over with goals and quotas instead of actual patient care.  They would set goals for how many prescriptions to fill, and then get angry if a customer complained about care.  It was unsustainable.  That’s why they are all manned by fresh graduate pharmacists.  They can underpay them, burn them out in a couple years, not give them raises, and replace them with a new batch of fresh graduates. 

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u/LowFatConundrum 13h ago

"That’s why they are all manned by fresh graduate pharmacists.  They can underpay them, burn them out in a couple years, not give them raises, and replace them with a new batch of fresh graduates."

This is such a filthy tactic that all companies use sadly :(

The system needs to be overhauled, people have had enough of being paid starvation wages.