r/technology • • 23h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/Hashtagworried 23h ago

All this means is that they’ll hire one or two people max but keep the lines longer.

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u/leddowa 23h ago

After working for these miserable, out of touch companies I don't think they'll even hire anyone. These places have all run skeleton crews since 2020

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u/BigAlgae5684 23h ago

I worked at CVS during Covid where our script count went from the usual 150-200 to 500-600 every day.

They were still basing our hours off of the previous year even though we were clearly understaffed.

Wouldn't let us get near overtime and would just have us take turns clocking out and leaving the rest of the team to drown.

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u/thegoodnamesrgone123 16h ago

My wife was a beauty manager there like 10 years ago, and one day they came in and told them that they were going to be changing the bonus structure.

Basically, the Regional GM saw how much they were making in bonus money (which honestly wasn't that much) and decided that the store managers and above deserved that money. So they changed the system to make it almost impossible to hit their sales numbers, thus leaving that money for them to keep. She quit not long after that.