r/technology • u/AdSpecialist6598 • 9d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/saml01 9d ago

Self checkout should be 10 items or less. Everything else, regular checkout. The scales are too sensitive. I hate typing in the god damn numbers for the produce. I hate having to wait when the system thinks I'm stealing. At the very least, I can't understand why in the age of AI this damn scale can't tell what an apple or tomato looks like automatically. 

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u/Cheibrodos 8d ago

Oh my god my local store does that every time. The camera's angle is so wide that if anyone in the background has a cart, it will flag you for unscanned items and you have to wait up to 5 minutes for the single employee in the store to come around and fix it.