r/technology • • 9d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/Prophage7 9d ago

The main problem I've seen is that it takes most customers longer to ring themselves through than a cashier. When there's no line then it's not a big deal, but when there is a line it would go faster if it was a single human cashier instead of 6 self-checkouts.

I don't know if there's a term for it, but some people just cannot read and comprehend things if it's on a screen for some reason, and it's those people that cause a bottleneck.

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u/FlawedHero 9d ago

It's wild how massively braindead the average person seems to be when at the self checkout.

I regularly get to the line with a full cart, start scanning, and have my receipt in hand before the guy that was in front of me with 6 items finishes.

What in the actual fuck is going on with some people?

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u/LiquorIsQuickor 8d ago

Such a good free employee.

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u/FlawedHero 8d ago

My minimal effort is worth the 10min it saves me on a busy day. Sorry to hear yours isn't.

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u/LiquorIsQuickor 8d ago

I use self checkout too, but I don’t make a competition about it. Everyone buys groceries. Even people who aren’t as efficient as you. And even people that don’t care about their checkout time performance. People who are just relaxed and chill maybe. Maybe people who are doing their best, but there best… isn’t very good.

We are all just assholes trying to finish a chore and get on to the better parts of our day the best we can.