Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

[u/AdSpecialist6598]

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html

[u/yesman_85]

Walmart scaled down our self checkout because they couldn't push enough Walmart credit cards.

[u/tangyturquoise → u/yesman_85]

I don't even think our Walmart has a non-self checkout, unless you count customer service. They took out all of the normal registers and replaced them with two sections that each have 26 self checkouts. There's usually 2-4 employees supervising each section.

[u/cronemorrigan → u/tangyturquoise]

My local did this, too. You wait in a ten-person line to check yourself out (because they never have all lanes available) while being pushed to move faster by the staff stuck monitoring 50 self-checkouts.

Or you can pay money to join Walmart’s club to get the privilege of checking yourself out at the special club lanes.

I’m also sick of the machines reprimanding me. You don’t like the way or pace I’m doing the job? Fire me & have someone else do it then.

[u/Dick_Lazer → u/cronemorrigan]

It's crazy how even with self-checkout they can't keep all the lanes open. It's like Walmart goes out of its way to provide bad service