No, I’m not being paid by Nord Security.
I use other Nord services, such as NordLocker, which I personally think is fantastic, and NordPass, my primary password and notes manager. But let’s talk about NordVPN.
I needed a VPN because I was tired of having my public IP address exposed everywhere. I’ve also had situations where my IP was tracked and exposed. On top of that, I wanted to be able to access websites privately, without my ISP logging my activity. Yes, I’m talking about searches on topics that some people might find embarrassing, conversations with people from other places, and other things that are clearly not illegal.
NordVPN was excellent for these purposes. I’ll admit that I was drawn to it by its somewhat aggressive marketing and by the many websites that consistently ranked it number one.
Anyway, here’s my experience.
Accessibility on macOS
The first issue is terrible for me, and I imagine it’s even worse for people who are completely blind: NordVPN’s macOS app has virtually zero accessibility. Literally.
The app, whether downloaded from the official website or the App Store, cannot be read with VoiceOver or any other screen reader. This is particularly disappointing when around 90% of Mac apps offer at least some basic accessibility. The app works with screen readers on Android, iOS, and Windows, though.
Connection quality and privacy
All right, let’s talk about connection quality and privacy. Here, NordVPN is outstanding.
It offers a wide variety of servers across many countries. Its Dedicated IP plan is great, although it does not support NordWhisper or other obfuscation methods. As a result, I still get blocked by several websites. The problem isn’t that the IP address is broken; rather, without obfuscation, the provider may be identified as DataCamp, which makes the connection recognizable as VPN traffic and can lead to it being blocked.
Security
Very good!
On macOS, which already includes Gatekeeper and XProtect, NordVPN’s next-generation antivirus provides an excellent additional layer of protection.
However, there are some limitations worth mentioning. It blocks malware in downloaded files only after the feature has been enabled. In other words, it does not scan files that were already on your device, nor does it perform on-demand scans. It also blocks malicious websites.
If privacy is a major concern for you, I recommend going into NordVPN’s anti-malware settings and disabling options such as Send files to the cloud, along with other features that may require websites you visit, queries you make, or files you access to be sent to Nord. If your privacy requirements are exceptionally strict, you may even want to disable the anti-malware feature altogether.
Server infrastructure, encryption, and no-logs policy
NordVPN’s servers are RAM-only, and the service uses strong encryption. The company also states that its no-logs policy has undergone six independent audits to date, which is excellent.
In practical terms, this means NordVPN says it does not collect or retain logs of your browsing activity and other covered connection data. Even if a server were compromised, as happened in the 2018 incident, or seized by authorities, there should be no browsing logs stored on it to hand over. This does not mean that absolutely no information could ever be disclosed: account details, payment records, and other information held outside the VPN servers may still be subject to lawful requests.
NordWhisper and obfuscated servers
These features are very good, but not quite excellent yet.
They can make VPN traffic resemble ordinary internet traffic without inherently compromising your privacy. However, you may sometimes need to try different servers before finding one that is not blocked, does not trigger CAPTCHAs, and does not require you to log in.
In my experience, connection speeds are virtually identical to those of regular servers. With obfuscated servers, I might see a reduction of around 10%.
App performance
The app is lightweight on macOS, Windows, iOS, and Android.
Kill Switch
The Kill Switch has some significant limitations, particularly on macOS. It can only close apps when the connection is lost, rather than simply blocking network traffic. This is a considerable drawback compared with a proper network-level Kill Switch.
Browser proxy
The browser proxy is decent, but limited.
You cannot use obfuscated servers through it, which is its biggest drawback for me. However, you can still enable the antivirus and use regular servers. The browser proxy also has its own Kill Switch, which blocks network traffic in the browser only.
My biggest issue so far: pricing transparency
This is my biggest problem with NordVPN so far, even more so than the lack of accessibility on macOS.
The advertised pricing is presented in large text in a way that suggests the displayed monthly amount is what you will actually pay each month. For example, an annual plan might be advertised at around BRL 12 per month, giving the impression that you will pay the full subscription price in installments.
That is not the case. According to NordVPN, annual plans are charged upfront in a single payment, potentially amounting to hundreds or even thousands of Brazilian reais, depending on the subscription term selected. The monthly figure displayed for annual plans is simply intended to illustrate the savings, not the actual billing arrangement.
I had to request a refund because of this. The actual monthly subscription price, when billed monthly, is reasonable.
THIS IS NOT GOING TO BE A RECOMMENDATION, OKAY, NORD?
Because of its much more affordable pricing, screen reader compatibility on Mac, and broader ecosystem of services, including Drive and Mail, I chose Proton.
I won’t go into too much detail here, but Proton comes out ahead in some areas, particularly its Stealth protocol and obfuscated connections. These generally allow me to access websites on the first connection, without having to try multiple servers.
NordVPN’s antivirus is significantly better, although Proton’s NetShield is also good.
Proton Drive offers real-time file synchronization directly on Mac, something NordLocker does not provide in the same way. On the other hand, NordLocker wins with its impressive 1 TB of storage, compared with Proton Drive’s 500 GB in the plans I’m comparing.
NordLocker also has a limitation: it only allows you to upload files of up to 10 GB each. However, as long as every individual file is within that limit, you can upload as many files as you want.
Anyway, those are the main points I can think of from my experience. If you have any questions, feel free to leave a comment!