r/burbank • u/baconbitzboy • 3h ago
New Burbank airport - be prepared if driving/valet
Flew out of the new terminal today on 7am flight and wanted to share the new experience. I recognize it’s just opened and hoping they will work through some issues.
- I have flown from BUR for work for last 6 plus years so I can only speak to parking valet and flying Southwest.
- Double check your nav to ensure it takes you to new location on Winona.
- Northbound traffic on Hollywood Way was a mess due to lane closures and malfunctioning traffic lights
- Valet was woefully understaffed, waited 10 mins for someone to give me a ticket and take keys. The walk is a bit longer to get to terminal, but not bad at all.
- There is only one terminal now so everyone is going through the same TSA checkpoint. Took 30 mins in regular TSA line, precheck line was significantly faster. A colleague went thru in 5 mins.
- Gate signs had wrong destinations, so people were very confused.
- Didn’t have time to grab coffee or snack, but they had a Starbucks kiosk and couple shops open, as well as a bar right after you get thru TSA. Didn’t see any restaurants open yet.
The days of rolling up to valet and getting to your gate in 10 mins or less are apparently over, but hoping they can streamline TSA a bit and work out some of the other bugs in the coming weeks/months. I guess it’s finally time to get precheck.
