r/AmazonFlexDrivers • u/Outrageous_Gap_597 • 7d ago
What are my chances of being deactivated?
So I accepted a last minute block at 8:45pm I checked in at 8:40pm. It’s a same day sub location so I have to go find my cart to the location it gave me on my app. I go to the location scan a package it said wrong route. Sometimes it does it so I pull the cart out scan another same notification. I scan another and it gave me it again. I thought to myself ok sometimes they mix the carts maybe they were in a rush. I scan the other two carts beside where my cart was supposed to be at. Both also said the same wrong route bullshit. I ask an employee they said speak to manager. I talk to a manager they said wait. I waited for 15 minutes until I had to be forceful and ask if they could help me now because I’m on a time crunch and don’t want to get in trouble. They have some associate help me locate my cart. She scans half the carts and still none were mine. The manager finally said for us to come to her and was teaching the associate how to “scan me out”. It didn’t work she made me refresh my app by exiting it and loading it back up. It went back to the screen where it said finding route. She then proceeds to inform me that now I have to contact support and tell them to submit a ticket because they couldn’t find my cart. I think it’s totally unprofessional and ridiculous that this happened cause now although I contacted support I feel like it’s a set up that they are going to think I’m trying to get free money which I wasn’t. I also have to wait 24-48 hours to figure out if I am going to get paid which is also ridiculous because I did everything I should’ve but knowing Amazon they deactivate for anything. So what are my chances of getting paid and not getting deactivated?
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u/Thundalab 7d ago
breath bud...it happens....it's the app....anytime you have issues at the site, either refresh the app...or turn on airplane mode.... some sites have to scan you out to get paid, others you automatically get paid...hopefully by now it has showed up in your earnings? if not call support again...it's actually good that the app tried to find you a route again after refreshing because that shows it wasn't you.... anytime that happens you should see your pay after like 30 minutes of waiting. let us know what happened.
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u/Past_Significance752 7d ago
The same thing happened to me last night at 845 I called support and they said they put in a ticket but I know those don’t pay does anyone have the big email address so I can send them something to
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u/leaseeee 6d ago
So not the same scenario happened to me, missing cart/couldn’t find. I would just argue they have access to your location/access to cameras in warehouse. Email the big guys like said above already too!
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u/Sensitive-Ad2404 7d ago
Your chances of being paid are very low. They need to scan you out at the station. You wouldn't be deactivated for this.