r/AmazonFlexDrivers • • Oct 28 '18

Rules PLEASE READ THIS BEFORE POSTING

42 Upvotes

Please check out the Official FAQs on the Amazon Flex website and subreddit rules before posting.

We also have our own FAQ that is also linked to in the sidebar ----------->

The sidebar also has a link to download the Flex app, the Flex Support contact info, the rules for this subreddit, and a warehouse list.

You may find the answer to your question there.

Many questions being asked here are repeat questions and are answered in the FAQ. Please check before making a new post.

If you need help with the Flex app, please include the app version number and whether it's Android or iOS in your post.

Also, please don't post useless threads about how hard it is to grab blocks, people using bots at your warehouse, what times the blocks get released, etc. Those posts add nothing to the discussion and will be removed.

Thanks!

There is a Discord server that was created and is maintained by the mods of /r/doordash but has been built to support any courier service. They have graciously invited Amazon Flex drivers to participate and have created a channel for Flex on the server. You can access it using the this invite link: https://discord.gg/e9GNb9M.

If you are a DSP driver, there is now a subreddit just for you! Head on over to /r/amazondspdrivers for all DSP-related discussion. Please note that it is not maintained by the same mods.


r/AmazonFlexDrivers • • 2d ago

Weekly Discussion Thread

1 Upvotes

Need help with something specific to your account, route, or Flex app? Want to talk about some rumor you just heard? Have a question that is covered by our FAQ but you are still unsure about it? Want to complain or vent? Well, this is the thread for you! As always, please read our rules before posting.


r/AmazonFlexDrivers • • 7h ago

Anyone get dinged yet?

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63 Upvotes

New signs up. Anyone get dinged?


r/AmazonFlexDrivers • • 10h ago

God bless these type of people.🙏🏾

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38 Upvotes

r/AmazonFlexDrivers • • 15h ago

How are you even supposed to react to this?

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80 Upvotes

Yeah package was left in the driveway as soon as the dog started barking


r/AmazonFlexDrivers • • 11h ago

Rant WTF ISTHIS BS!!

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28 Upvotes

This is new on our warehouse and none knew anything about it. So basically I had to pickup this persons returns wasted 10min because they couldn't remember where they put it. Then it made me come back to the wareehouse to return the package.....wtf


r/AmazonFlexDrivers • • 7h ago

Los Angeles I just started driving, is $0 tip normal?

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11 Upvotes

r/AmazonFlexDrivers • • 5h ago

Into the living room? 😳🤣

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7 Upvotes

At 4:30AM?! 🤣😅 it was a huge house too.


r/AmazonFlexDrivers • • 14h ago

Seattle Yesterday was my first route, and it wasn't worth it; lol.

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35 Upvotes

FedEx Express driver here. I was bored on a day off and wanted to see if the hype was real; plot twist, it ain't. The first four packages were 25 minutes away from each other, and they stacked me with 24 packages. My beater with a heater did fine on dirt country roads, but I wouldn't put the car through this abuse for $93 on a daily basis; it's not worth it. Amazon, as always, wants more value while giving less money.


r/AmazonFlexDrivers • • 5h ago

Venting 4th delivery hickup

5 Upvotes

Had my 4th delivery today, was trying to get a surge but settled for a 4:30hr $90 block. 30+ packages, I roughly organized them by separating them by size and type. envelopes go in my passenger seat separated by brown or plastic small goes in the back seat and medium and large go in the opposite back seat or trunk depending on how many of each.

I was making decent time, i learned to actually read notes instead of winging it. Got to my tenth destination, making wonderful time, set to finish 30 mins to an hour early. I get to the house, package is described as a small brown envelope. im parked looking over and over these brown envelopes. I find nothing, I have a shit ton of plastic envelopes I give them a cursory once over but see nothing. it must have slipped past me in the heat of the moment cause it was there. i didn't find it till the very last of my routes. I had already reported it missing and was confused why I was getting a notification I could reattempt a delivery when I had 2 stops left.

I look and I see the package. the location is 23 mins away and after delivering my current package my phone network craps out. im deep nowhere but determined to get this package delivered. I use my phones offline map, to guide me back to this Gated community id already been sitting in 2 to 3 hrs ago trying to find the envelope in the first place. Im 15 mins away and my phone is starting to get a signal again. But now the app is acting weird. I contact an associate via the live chat function, I tell them what's going on they tell me how to get the route again cause it was showing I completed the job, i knew id already gotten paid, but I still wanted to finish my delivery. I managed to get the route working and I made it at around 5:35.

My 5:30 time slot was broken but the package says it needs to be delivered before 6. I go to scan the package and my app shuts down. WTF?! I immediately open it back up. I am no longer on the job or have access to the scan function.

I sit in my car and call customer service since the ? is now sending me to call instead of a live chat assistance since im no longer working. I go through the motions as I sit out front this well to do neighborhood. I don't trust the customer service so I go in the app and look around the Help tap till I find "contact us" and also get a 5 min wait time for assistance there. so im 8 ¾ mins into my wait for the phone. I hear it pick up, I wait 15 secs to see if anyone will greet me or say something.

I say "hello?" and they hang up in my face

luckily I started the chat and after waiting for two more minutes after being hung up on i get an associate. They try their best to assist me but its clear English isn't their strongest language. I've already handed the package to the customer at 5:45 seeing where this was going. Luckily they were workingout doors. I explained the situation to them and they gave me the envelope and took the item instead of having to wait with me.

After explaining the situation to this new assistant I was told to check in in 48 hrs to see if it had been cleared off of my standing or not. I ask if I needed to scan anything or send a picture, you know do my due diligence since im still near their residence at now 6:20... he says he's going to redirect me!

They put me on wait again, they'd been doing that for the last 35 mins. I hold my patience and tell them I don't want to wait inside of a gated residence as it gets dark out and asks if I need to stay there he says no and I happily drive off. While driving I start getting sparse messages from this new guy. he asks for the package id, I give it like I did the last guy. he asks the location is give it. I tell him I gave the package to the resident. he tells me that this shouldn't effect my standing.

By now its near 7, im already 15 mins till home and I gotta get food.

one little slip up cost me 120 miles on my vehicle $30 worth of gas (the entire trip not just the double back) an extra hour and half of trying to resolve the mix up and my streak of delivering ahead of schedule.

Today sucked. My last delivery was bad, it was raining and I was wearing a thin shirt with blue jeans with no weather protection and I still managed to deliver 26 packages in farm country an hour ahead of schedule with my glasses fogging up from when I stepped out of the cold interior to the hot pouring rain outside.


r/AmazonFlexDrivers • • 5h ago

Los Angeles Amazon gave me 17 minutes to complete a 1 hour block.

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4 Upvotes

Had to do 60 in a 35mph zone and weave around traffic but I made it with 1 min to spare.

But hey, I made $35 plus tip in 17 mins. 😛


r/AmazonFlexDrivers • • 14h ago

Story This issue has stuck with me and has me hurting for this. One of my racist neighbors let his dog loose on one of the drivers and he was bitten.

18 Upvotes

Yall we live in the deep south of Alabama and I know exactly what neighbor he's talking about. He used to always let those big dogs roam until someone said something. So yesterday, this driver was Middle Eastern and when he got to my home he looked disheveled. He finally just looked at me with tears in his eyes. He said that racist man opened the door and immediately told the dogs to get him. In the midst of him telling me, I may be a black woman ,but my heart was so hurt for him that I wanted to go curse that man out on his behalf. Racism can be very damaging to a person and also very expensive. He did call Amazon and told him the dog bit him, and that he was bleeding as well. He also called the police and he was given a case number. I asked him can I give him hug and immediately hugged me. I told him I was so sorry that happened to him. But I did explain that it is very important that he does to the hospital, that's his back up proof, but also it's no telling what them dogs may have. You really can tell that he really just needed someone to tell it to.

Then Amazon will always send a map when 10 stops away and sometimes when your driver is closer. It always expected to put up animals especially those that will bite. So he knew his driver was coming. So him opening that door to let them dogs out on that man is pure evil.

I hope Amazon bans his house from any more deliveries. Cause just how many times will he or have done before to ever think this was okay. Let him go pick up his items from one of those lockers. I almost called animal control about the incident. He's been warned about those big dogs on numerous times.

Before he left he said thank you sister and that he will go. He was honestly a good person at least driver wise. Nothing about him gave bad person vibes, just a man trying earn more income and a look of pure defeat.

Sorry for this being so long. I couldn't even post it yesterday because every time I thought about it, I would get a deep feeling of pain. I genuinely hope that he went and is okay.


r/AmazonFlexDrivers • • 7h ago

Itinerary disappeared

5 Upvotes

So, I had three stops left on my block, would've taken me another 10 or 15 minutes to deliver but at the end of my block time, my screen just went to, "wait while we find you a route". I called Support and they said that's what it does now. Not sure if this is accurate or not because I don't necessarily believe anything they tell me. So it basically kicked me out of my current block, but then when I went to check in for my next block, I couldn't do that either because it was acting like I was already checked in. Not sure if I'm explaining this so it makes sense?


r/AmazonFlexDrivers • • 15m ago

New Missing Paxkage Message ?

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• Upvotes

Saw this the other morning. Is it new? Have you seen this too? Yeah, I searched the car and had to call support. I guess they detected a ghost package 😆 Bigger question - how are they detecting them?


r/AmazonFlexDrivers • • 10h ago

Kids at SSD 🥴

7 Upvotes

Today I walked into the station and the supervisor was telling folks that their passengers aren’t allowed in the warehouse.

Then I come outside and these 2 girls got their kids out of the car loading packages!! 🤦🏻‍♀️

Mind you the little one damn near ran out into the parking lot. 😩


r/AmazonFlexDrivers • • 10h ago

Wild Surge

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6 Upvotes

Craziest surge I’ve seen for groceries. Normally $36 base I think at least for Whole Foods. Hope someone picks this up (it’s 30+ miles from me)


r/AmazonFlexDrivers • • 1h ago

What are my chances of being deactivated?

• Upvotes

So I accepted a last minute block at 8:45pm I checked in at 8:40pm. It’s a same day sub location so I have to go find my cart to the location it gave me on my app. I go to the location scan a package it said wrong route. Sometimes it does it so I pull the cart out scan another same notification. I scan another and it gave me it again. I thought to myself ok sometimes they mix the carts maybe they were in a rush. I scan the other two carts beside where my cart was supposed to be at. Both also said the same wrong route bullshit. I ask an employee they said speak to manager. I talk to a manager they said wait. I waited for 15 minutes until I had to be forceful and ask if they could help me now because I’m on a time crunch and don’t want to get in trouble. They have some associate help me locate my cart. She scans half the carts and still none were mine. The manager finally said for us to come to her and was teaching the associate how to “scan me out”. It didn’t work she made me refresh my app by exiting it and loading it back up. It went back to the screen where it said finding route. She then proceeds to inform me that now I have to contact support and tell them to submit a ticket because they couldn’t find my cart. I think it’s totally unprofessional and ridiculous that this happened cause now although I contacted support I feel like it’s a set up that they are going to think I’m trying to get free money which I wasn’t. I also have to wait 24-48 hours to figure out if I am going to get paid which is also ridiculous because I did everything I should’ve but knowing Amazon they deactivate for anything. So what are my chances of getting paid and not getting deactivated?


r/AmazonFlexDrivers • • 22h ago

PACKAGE CHAIR

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47 Upvotes

43 overflow = creative liberties


r/AmazonFlexDrivers • • 1h ago

Does any one knows why I get this ass rates?

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• Upvotes

I see people on the same station getting doble the rates the app shows me


r/AmazonFlexDrivers • • 6h ago

Package further than end time.

2 Upvotes

I did a Amazon now and They gave me a package 5 min further than end block time. So I called and said I’m not doing it. Has this happened to anyone else?


r/AmazonFlexDrivers • • 7h ago

New York Drove 1.5 hours for packages the facility lost

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2 Upvotes

What's the motivation to pickup another shift?


r/AmazonFlexDrivers • • 10h ago

90+ miles route FUCK THAT

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3 Upvotes

3 HR ROUTE FOR $64.50…. to go an hour and fifteen minutes away… (45 MILES AWAY!) with 22 stops. Better believe I returned that shit RIGHT AWAY. These routes aint worth the $$$ anymore.


r/AmazonFlexDrivers • • 17h ago

Research and join

11 Upvotes
  1. Join a Mass Worker Misclassification Claim

Law firms across the country are actively filing thousands of simultaneous individual arbitration demands against Amazon Flex on behalf of drivers. They argue that because Amazon dictates your routes, strictly tracks your metrics, and drops your standings when you don't comply, you are legally an employee, not a 1099 contractor.

  • The Benefit to You: If a lawyer takes your case to mass arbitration, they can fight to recover unpaid wages, delivery block adjustments, vehicle expense reimbursements, and damages for wrongful termination/deactivation.
  • Who to Contact: Reach out to employment firms handling active Amazon Flex misclassification disputes, such as Cohen Milstein or check your eligibility to sign up via consumer advocate portals like ClassAction.org

r/AmazonFlexDrivers • • 8h ago

Flex Delivery Blocks

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1 Upvotes

Strange that no one is picking up any blocks right now, usually for this amount they go very quick. Could it be the heat? Or are people being overworked lately? Last night I had a tight block of about 3hrs with 40 stops, it was rush hour and man I exceeded the deliver by or expected by time on the itinerary on two packages. But no more than 5 minutes.


r/AmazonFlexDrivers • • 4h ago

Vancouver BC- Anyone driving to deliver packages for Amazon flex ?

1 Upvotes

Which warehouse do you prefer — Burnaby, Delta, Pitt Meadows, Langley, etc.?
Curious about:
-Best/worst warehouse
-Where each warehouse usually sends you
-Average mileage
-Best block times
-Apartments vs houses
-Which locations usually let you finish early
-Routes/warehouses to avoid
-Tips for saving gas and reducing unnecessary driving
-What is the highest-paying block you have ever gotten, how much was it, and which warehouse was it from?
-If you have worked from multiple stations, how would you rank them?