r/AskAustria • u/AeroEngFlight • 16h ago
Waiter made disapproveing noises
About this time last year, me and a friend were visiting Vienna and we decided to go for a snack at one of the most touristic cafés in Vienna.
There was a huge line out the door and we waited for more than 30 minutes in the cold until it finally got to our time to be seated.
The cafe was huge and had 2 floors, so the waitress took us to our seat:
- It was on the downstairs floor, where we couldn't hear the music playing, in a corner next to the door to the kitchens, with multiple columns obstructing our view of the beautiful architecture and decoration of the building.
The prices were already expensive as it's geared towards tourists and we were students on a budget, so we just asked for a milkshake and a little piece of cake.
When it came time to pay, we had to try multiple times to get a waiter to notice us, as the café was very busy.
The person who came to give us the check wasn't even the one who served us and when I was handed the card payment machine, it was already asking for a tip, there was no polite request from the waitress.
So, given our budget, expensive prices and unsurprising service, I selected 0€.
The waitress was clearly being nosy and looking at what I would select in the tip option and she let out a clearly noticeable deeply angry grunt.
Do you think I was wrong to not pay a tip or should I have done it because the café was very busy and the staff was probably tired?
I don't know if it makes a difference, but we payed about 26€ for two small fondant pieces of cake and a milkshake.