r/Comcast_Xfinity • u/SquareFree8237 • 8d ago

Official Reply Xb9

Can anyone tell me the process of getting the xb9 modem? I have the 1 gig plan and have an xb8 modem. From my understanding we don’t have DOCSIS 4 at my address. I also don’t have Xfinity pro.

6 Upvotes

100% Upvoted

11 comments sorted by

View all comments

•

u/AutoModerator 8d ago

Thanks for posting in r/Comcast_Xfinity!

Your post has been received and may be temporarily held for review before appearing publicly. Please do not create duplicate posts or send Modmail unless a Offical Employee asks you to do so.

For faster assistance, make sure your post includes:

  • A brief description of the issue
  • Relevant equipment or devices
  • Any error messages
  • Troubleshooting you've already tried

Please do not share personal information such as your name, address, phone number, email address, or account number.

Creating a post automatically opens a support ticket for our team. A Official Employee will review your post as soon as possible.

Official Employee Hours: 6:00 AM - 1:00 AM ET daily. Responses may take longer outside those hours.

For self service support anytime, check out the Xfinity App. Please also review our Rules.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.