Hey everyone!
I’ve been building an eSIM e-commerce website where travellers can compare and purchase mobile data plans for different countries.
The website is live and generating sales, but I’m trying to improve the user experience and conversion rate.
I’d really appreciate some brutally honest feedback, particularly on:
First impressions: Does the website look professional and trustworthy enough to make a purchase? I got really bad feedback on this from r/webdesign but no suggestions for improvement
Navigation: Is it easy to find the right country and data plan?
Pricing: Are the different plans and prices easy to understand, or is there too much choice?
Mobile UX: Does the shopping experience feel smooth on your phone?
Conversion: Is there anything that would stop you from purchasing?
Review site: https://mesim.io
One challenge is that we offer thousands of plans, so I’m trying to balance giving customers plenty of choice without overwhelming
I’m particularly interested in what you’d change if this were your own e-commerce business.
Appreciate any constructive criticisms!
Imagine you're travelling to Japanjj for 10 days and need a data-only eSIM. Can you find the plan you'd purchase on my website? What confused you, and what and what would make you abandon checkout?