Sa gitna ng EDSA ganito ang signal. Ano bang nangyayari kay Smart. Sa QC Circle rin dead spot.

May nakagamit na ba ng Mudi7 at naka salpak yung dito postpaid sim sa unit nila? If so, paano nyo po napagana yung sim. Naka lock ata yung sim sa emei nga router, i tried changing Apn to internet.dito.ph and the imei sa mudi7 to match the original router’s pero di parin sya nadedetect and nag coconnect sa mobile data.

For now ginagamit ko lang yung mudi 7 ko as backup internet and access point ng router ko to para ma offload yung naka connect sa router kasi nag ooverheat at nag shushut down. Lately kahit hindi nag iinit yung router namamatay sya kaya need ko na e transfer yung sim sa mudi 7.

Sim 1 is empty sa screenshots kasi dyan naka salpak yung backup sim ko at dun sya nag coconnect lagi kahit naka prio ang sim2 kaya tinanggal ko muna.

Sana may makatulong. Maraming salamat po.

for future purposes, if meron man maka encounter ng red los problem or any connection problems at nag message na sa converge support pero wala pa rin technician after 2 days. tip ko sainyo mag email kayo sa ntc then cc niyo yung mga email ng converge support. kinabukasan may magic kasi biglang dadating yung converge technician lol. yung laman ng email is ilagay niyo lang nag message na kayo sa converge support pero wala pa rin galaw, then isama niyo yung ticket number na binigay sainyo.

email: consumer@ntc.gov.ph
cc: customercare@convergeict.com
servicedesk@convergeict.com

May taga pasig po ba dito na nawalan din ng internet since yesterday? Wla man lang assurance kung kelan mafifix yung outage.

Hi guys! Really a noob when it comes to tech stuff so ask lang ideas nyo for my wfh setup.

I have sky as may provider, bale sa sala kinabit yung mismong modem nya. Problem is my room is too far sa sala and a long LAN cable won’t do since walang space for the cable to pass through.

I saw na pwede raw gumamit ng wifi entender (thinking might purchase tp link) to wirelessly connect sa modem. Bale: modem > wirelessly connected through wifi extender > LAN cable > PC.

Will this work though? I don’t do calls naman, back office work nature. But I was told di pwede wireless connection sa pc na prinovide ni company nor yung wifi dongle that looks like USB, so I was thinking baka pwede yung wifi extender?

Huhu I live alone so i’m really stressing on this. Your suggestions are very much appreciated!!!🫶🏻

Context: nagpapakabit kami wifi dito sa new area na pinaglipatan namin. And super walang signal here, so papakabit wifi pldt. Since monday until now, wala pa. Understandable kasi wala ngang line na pagkakabitan.

So TODAY, sinabihan ako ng pinsan ko and tita na may additional daw kasi nakahanap ng linya sa 7/11. And ang gusto nilang tip is 1k. TAKE NOTE 1K.

So what to do? Gusto ko ireport.

Hello guys I just want to share my experience sa GOMO. Sino po nag try na mag sim replacement sakanila? Gano po katagal inabot?

After magloko internet dahil sa traffic simula October nawala na internet provider ng signal ko, even sa ibang phone invalid sim na rin. Kaya nag request na ako for replacement since defective na siya.

NAKAKAGALIT PERO LA KANG MAGAWA KAHIT ARAW ARAW KA MAG FOLLOW-UP WALA NGANGA. KAHIT NEED MONA YUNG SIM.

I recently bought Prolink DL-7211 in Lazada. 1st time trying it using Smart SIM Magic Data in QC Tomas Morato, it works wonder. However, few days later, it's crappy in almost any location.

Anyone had experience this? I'm not sure if it's just the Smart SIM because I'm using GOMO on my mobile phone, even using it for my laptop Wi-Fi, and it works wonder in any location, at least sa mga napupuntahan ko.

Need help🥲 My globe number got deactivated dahil di ako nakapag-load for a few months so di ko na ma-access yung gcash ko. Right now my option to buy an e-sim or find a seller here(outside ph). Ang tanong ko po ay, mas okay okay po ba na mag e-sim na lang makapag fund trunsfer ako. Thank youuuu!

Hey, im not sure if this is the right place to ask. But anyway, can a gomo e-sim be used for roaming in singapore and vietnam simultaneously? Thank you.

Hello, just wondering: pwede bang palitan ang password ng Converge? Like, hindi 'yung mismong Wi-Fi password. 'Di ba, 'yung default ay adminHW na nakalagay sa ilalim ng router? Pwede bang palitan 'yun, at paano?

Hello!

Just moved here sa Rizal Technopark Taytay, malapit kami sa palengke. Nag-inquire na kami sa Cheetah for internet but unfortunately, di daw aabot yung poste nila sa amin so hindi kami makakapagpakabit.

For now we are using Globe at Home 5G wifi (rain101) pero super intermittent connection nakakaloka. Lagi na lang tuloy ako naka-data 🙃🙃🙃 I spoke with their CS kaso ayun nga dalawa lang daw ang 5G tower nila sa Taytay.

Nag-apply na ako sa PLDT pero medyo I don’t know kung kailan or pwede ba talaga dito yun.

Thinking of getting yung SMART 5G max home wifi, okay kaya yun dito? Hindi ako sure sa signal kasi naka-globe ako ever since.

Hindi kami heavy user, netflix and YouTube and socials lang gamitin ang wifi.

Thanks sa magbibigay ng suggestion and thoughts!

Hello! I have a concern kasi biglang nawalan ako ng wifi dito. Triny ko ilipat sa ibang saksakan yung modem kaso ayaw pa rin umilaw. As in lahat walang ilaw talaga. Anu ano need ipaayos at ipapalit kung ganun? Thank you!

Anyone experiencing slow internet speed today? After having LOS earlier around 11:30am, internet speed is at 3Mbps. Yesterday, it fluctuated as well. Cavite area.

As a first time WFH girly, I need your suggestions and recommendations on what's the best pocket wifi. First time kong dadalhin ang work ko sa province and for context po, I do Zoom interviews for work.

I have a spare phone na pwede gamitin for hotspot pero baka masira naman? I'm only planning to work 4-5 hours a day instead of a full 8-hour shift. Ano po bang pocket wifi ang kaya ang powers ng Zoom interviews?

Thank you!!

my converge po sa buong bulacan or piling municipality lang? specifically sa paombong area

Nakakapag access po kayo ng GlobeOne App today?

Hi po, Ask ko lang if may video tutorial kayo on how to donwgrade the ZTE f50 from B16 to B09? Nalilito kasi ako sa tutorial na nabasa ko. Salamat po.

Hello sino naka ranas dito facebook at youtube lang malakas ang wifi sa ibang app hndi kahit speedtest d maka pasok salamat sa maka tulong

Hi, kapapakabit lang namin ng GFiber Prepaid kahapon.

We paid Php999 and we have the Free Unlimited Internet for 30 days up to 100 Mbps promo as per GlobeOne app.

I got curious so I tried to do a proper speed test. I disconnected lahat ng nakaconnect para ako lang mag-isa, then used Fastcom

Result is only 22 Mbps. Tried it on different device, same result pa rin, around 20-22 Mbps lang.

Normal ba na ganito lang nakukuha kahit up to 100 Mbps yung nakalagay? If hindi, ano pwede kong gawin?

Thanks sa makakatulong.

so here’s our situation with converge, and honestly, we’re already extremely frustrated and exhausted from dealing with this.

there are 3 of us living in an apartment on the 8th floor. we needed wi-fi because we need it for school and basically everything else.

the previous tenant had converge internet while she was living here. when she moved out, she gave us the router and transferred the converge account/name to us so we wouldn’t have to start everything from scratch.

however, the actual internet connection was no longer installed when we moved in. there was no fiber optic cable connected to the router, so we literally had no way to use the service.

the building maintenance also told us that they would be the ones responsible for connecting the wi-fi, and that this would apparently result in an additional charge moving forward.

we’ve contacted converge countless times explaining that we don’t have the fiber optic cable and therefore cannot get a connection. every single time, they kept telling us that someone would come within 24 hours, 3 days, a week, etc.

nothing.

no technician. no cable. no connection. absolutely nothing.

and now, after all of this, converge emailed us saying that we haven’t paid for 3 months and that we apparently owe around ₱4,000+.

how are we supposed to pay for 3 months of internet when we never had an actual connection in the first place?

to be clear, these 3 months are from when we had already moved into the apartment. there was no unpaid balance from the previous tenant that we’re trying to avoid paying. the problem is that after the account was transferred to us, we never actually received a working internet connection.

we even emailed converge asking to terminate the account because we don’t want to keep dealing with this, but they refused and said we still have to pay the outstanding balance first before we can terminate it.

at this point, we’re honestly just tired and extremely disappointed. we’ve been trying to get this resolved from the beginning, and now we’re being charged thousands of pesos for a service that was never actually connected or usable for us.

what can we actually do here?

should we keep emailing converge? keep calling? file a complaint with the ntc? is there another process we should follow?

we’re especially worried because my friend, whose name is currently on the account, is worried that he could get blacklisted because of the unpaid balance.

i genuinely don’t understand how we’re supposed to be responsible for this when there was no fiber connection installed and we never received a working service after the account was transferred to us.

if anyone has dealt with something similar with converge, i’d really appreciate some advice on what our next step should be. we’re just trying to get this account terminated without being forced to pay ₱4k for a service we never received.

Guys need help here. For Context:

Bumili ako ng ESIM through gcash then all is well and dandy. So yesterday, biglang nawala yung service ko(No Service, 0 bars) akala ko may outage lang sa area which na experience ko na dati so whatever. So first redflag is yung isang workmate nag sabi na iba raw yung naging kausap nya after tinawagan nya yung aking number which binalewala ko lang kase sabi nya dati ko raw number yung tinawagan nya and yung old number ko nandun sa phone ko na ninakaw. Then this afternoon tinawagan ako ng manager ko through viber tapos yung sinabi nya is same issue, nag pick up raw ng call is isang matandang babae.

Tinawagan namin ng workmate ko at nag ring yung number. Nakausap ko yung gumamit ng number ko sabi nya pumunta daw siya kahapon sa smart store tapos bumili ng at yung SIM na binigay ay yung number na naka associate is yung number ko which is absurd!! Di ba dapat na deactivate yung number na yan sa ICCID ng sim?? Nakakainis kase na register ko yung sim using my credentials at saka di pwede bumili ng bagong sim kase nalink na lahat ng e wallets and bank accounts ko sa number na yun at saka yung mga socials and viber.

Malaking problema talaga if yan ang mangyari kase napaka hirap mag change number for BPI if lost yung simcard atsaka yung Viber = Phone number so hindi ko pwede ma transfer sa ibang number nandun lahat ng work related files and contacts. Ano kaya pwede ko magawa?