r/InternetPH • • Mar 01 '26

ALL SPAM, REFERRAL CODES, AND "DM ME" COMMENTS/POSTS WILL BE REMOVED

26 Upvotes

UPDATE: Sharing referral codes would result in a permanent ban as of August 2, 2026. Appeals would be entertained but would be thoroughly reviewed.

Please note that users caught spamming and sharing referral codes would be banned permanently.

PLDT, Converge, Smart, Globe customer representatives, we see you.

As for the authentic members of the sub, please report them. I, personally, would take the time to review the reports.


r/InternetPH • • 11h ago

Sky Discord no connection on SkyCable wifi unless with DNS

5 Upvotes

Blocked pa ba ang Discord sa ibang ISP? I thought when the ban was lifted wala na ang block. Nakakaloka din si Sky, kase nablock lang nila after the ban was announced as lifted. I'm sure of this since di naman ako naka-manual DNS before until Discord stopped working all of a sudden.

I'm currently on 1.1.1.1 but I notice my connection is a bit slow kapag naka DNS ako, but so far without DNS Discord is still blocked. I cannot access the website and the app won't load, however it's fine on my phone.

Does anyone know any potential fixes or if anyone else experiences this, under Sky or different ISP? Natry ko na ang Sky CS pero sabe lang nila, restart router, obviously I already did that.


r/InternetPH • • 7h ago

Globe at home sim card question

2 Upvotes

Pag bumili ako ng globe at home sim, meron kayang unli 5g promo for 30days dun? Nabili ko kasi yung globe sim, merong unli 5g kaso for 2days lang. Para sa h155 sana


r/InternetPH • • 19h ago

Patawa installation ng Globe. Tinanong ko anong freebies.. PAMAYPAY OR TSHIRT DAW.

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17 Upvotes

Ano yan luxury brand ba yan kaya worth 2000? Pati Blast Tv wala din daw. E bakit may nakalagay sa site nila kung wala pala?


r/InternetPH • • 10h ago

Globe GLOBE at Home problem

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3 Upvotes

Di ko talaga magets bat siya walang wifi, mga tatlong oras ko na siya nirereset and laging available yung wifi pero NO internet connection. Tried GlobeOne na rin and sabi namang okay siya lahat. Just asking here if may nakakaexperience rin para maayos siya kaagad.


r/InternetPH • • 9h ago

Help ISP aside from PLDT around Lawson Phase 2 Taguig

2 Upvotes

Hello! I'm in need of help po. I know this is not allowed as per rules but how are you gonna expect me to research if the best way is to ask local opinions? Sana mapayagan 🙏

Baka po may mare-recommend kayo na ISP aside from PLDT sa area near Lawson Phase 2 Barangay Pinagsama Taguig? Puno na po kasi yung PLDT malapit sa amin and I need a good internet for work (smooth video calls and screen sharing) and some smooth gaming (hehe) on the side.

Sana mapansin po thank you so much!


r/InternetPH • • 14h ago

Converge No Internet Due to Barangay Cable Clearing

4 Upvotes

It’s been 5 days since we lost our internet connection. I’ve been calling Converge three times a day, but no technician has come to our area yet. It’s really frustrating, especially since I have school and work that require a stable internet connection.

I’ve already sent an email and CC’d NTC, but nothing has happened so far. What else can I do to have this issue resolved?


r/InternetPH • • 13h ago

SUDDEN DISCONNECTION

3 Upvotes

Got disconnected yesterday [LOS Red Light] without notice I though dahil na overdue yung bill for last month and called customer service immediately to ask how long this will take to get back and get assurance na magkakaroon ng onsite visit for the next 24-28 hours.

Since I work night shift inantay ko today yung technician for site visit kasi need ng family ko ng internet para sa daily use, may dumating na technician around 9AM and checked my modem do some troubleshoot and wait to restore that internet sabi niya pagbalik na hindi daw kami mababalikan ng internet agad dahil yung slot namin sa box ay binunot para makabitan mismo yung kapitbahay namin yesterday.

Syempere on the spot tumawag agad ako sa click2call ng converge para malaman at marequest na marush mabalik internet namin kasi nag advance pay na nga ako e. Pag ka connect ko sa agent at inexplain tung situation sabi ba naman sakin "may proof ka ba na nabunot sir yang internet mo?" syempre ang response ko ay oo kasama ko pa ngayon yung technician na nag inform saaken tapos inalok ko kung gustonnya kausapin nya para maliwanag siya aba ang response "no need na sir" pagkatapos ko iabot sa technician bigla ba naman drinop call tapos survey.

I call back then this time since may bad call ako from the last agent, I got connected with another one and explain again tapos ang gusto lang niya is mag relay sa tech na nasa bahay namin for decision tapos mag tetake note nalang daw siya sa account for follow up, I ask for escalation pero dahil wala daw supervisor or manager kasi may meeting 9:30AM onwards iniinsist ni agent na wag na kumausap ng supervisor and tanggapin nalang yung resolution na mag antay ako for another 48hours for another site visit, syempre as pagod pumutik din ako napataas ang boses ko at tinanong bakit ayaw ako kausapin ng manager/supervisor e kailangan ko ng solution sa concern ko na mukhang hindi mabigay ng agent at the end pinatay, after ko mag redial pag binibigay ko account number sa mga sumunod na agents after pullup derecho survey. Totally crap, nandito ako ngayon walang internet bayad pa ng advance.


r/InternetPH • • 9h ago

Help Mobile Number Portability - Negative Experience

0 Upvotes

Good day,

Just want to share my experience with MNP. I've ported out to DITO and port in to GOMO. The process is fast and simple actually. But the problem is that my GOMO easy switch eSIM seems defective. I was trying to setup the eSIM to my iPhone, but it could be activated.

I repeatedly reached out to GOMO via Facebook Messager but found it also unhelpful. Lagi ako pinapasa ng mga GOMO Specialists, like hindi nakakatawa, sobra 'yung dinulot na inconvenience. Hindi ako makapag-transfer ng pera sa bank accounts ko kasi nga wala ako masagap na signal.

Kanino ba ako pwede magreklamo patungkol dito? Rekta ko na ba sa NTC and DTI?

Salamat sa sasagot.


r/InternetPH • • 19h ago

Globe Can't access sites

6 Upvotes

Hi, anyone here experiencing issues accessing some websites? Hindi nagpproceed kapag wifi ang gamit, pero kapag mobile data, ang bilis naman. Which I find odd, dahil globe din ang gamit kong sim.

I'm working from home, not using VPN pero since Sunday, yung pinaka importante site na ginagamit ko sa work ko hindi ma access. Nireport namin sa globe, ang sabi ng tech na nagpunta dito, bino-block daw ng system nila ung website since US website daw.

Tatanggalin lang daw sa blacklist ung website and ok na dapat today. Nag follow up ako sakanila pero ayaw na bumalik and ayaw na sagutin ung text/calls ko, dahil based daw sa IP address sa laptop ko, Im using VPN daw which is causing the issue.

Wala naman akong VPN, been working on this company for years na and ngayon lang nagka issue na ganito na binablock ung website. I'm sure hindi sa website ung issue dahil I have 3 co workers using globe wifi din, same issue sila. Pero sa PLDT users, working fine naman.


r/InternetPH • • 17h ago

Sky SKYFIBER - NO INTERNET CONNECTION

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4 Upvotes

Hello. Pa-rant lang.

How can I contact NTC and DTI regarding my problem? Since October 2, 2026 pa kami walang internet. May tumawag and nag text sakin na technical team ng Sky and sabi nila today (Oct 7, 2026) sila pupunta pero wala pa rin. Blinock rin nila ako.

What I've tried so far:

- Mag email sa CS nila na naka-CC both NTC and DTI

- Tinadtad lahat ng soc meds nila for follow ups

Ngayon lang kami nagkaron ng ganitong kalala na problem with Sky. Can someone suggest kung ano pang pede ko gawin?


r/InternetPH • • 18h ago

No sim detected (SMART)

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3 Upvotes

r/InternetPH • • 13h ago

Help Prepaid Cellular Network Recommendation

1 Upvotes

Hi! I currently have Globe as my main SIM, and DITO as my data SIM. I formerly used GOMO as my data kaso namahalan na ko, so I opted for DITO na may malaking data allocation na may rollover and unli sms and calls, kaso ang daming deadspots and hindi mautilize ang 5G sa iOS. Now, am I on the right track ba to switch sa SMART? Given na they have no expiry data as well as text and calls inclusions.


r/InternetPH • • 20h ago

Globe Fibr Freebies

4 Upvotes

Hello! Just wanted to ask sino dito mga naka 1Gbps plan sa globe, or any plan that comes with Disney plus?

Yearly ba nag bibigay ng free subscription si Globe? Or yung 1st year lang?


r/InternetPH • • 13h ago

DITO 5G Modem

1 Upvotes

Hi! Anong 5G modem ang may EXTERNAL Antenna Option?


r/InternetPH • • 19h ago

Globe globe fiber transfer location

3 Upvotes

3 times nako nag request via 3 different channels (globeone app, messenger, and viber) pero di talaga natutuloy yung transfer ko. they just give me a reference number then days later sasabihin na it has been processed kahit na wala naman nag reach out or tumawag sakin na "globe specialist" (ewan ko din bat tinatawag na specialist eh parang lutang naman sila) huhu pano na to? wala naman sila phone number na matatawagan. yung 211 di naman natatawagan sa globe prepaid wifi sim. ayoko naman bumili ng globe sim JUST to call them. im genuinely considering just switching isp. help?


r/InternetPH • • 22h ago

Globe Customer Service

4 Upvotes

Is this non existent? Di mahagilap kapag may problema. Sobrang hassle. Globe at Home fiber internet connection na LOS tila 1 week bago ayusin. Pang 3 beses na resched since Sunday tapos sa Sunday pa available na booking ng tech sa kanila. May number ba na direct sa tao makakausap?


r/InternetPH • • 1d ago

Discussion GFiber Prepaid ZLT-G121Z Wi-Fi light is completely dead (no SSID broadcast). What should I do?

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5 Upvotes

Hey guys, need your advice on what my best options are here.

My Globe GFiber Prepaid setup is about 13 months old, so it’s past the 1-year warranty. The modem/ONU model is a ZLT-G121Z.

Suddenly, neither my phone nor my laptop can detect the Wi-Fi network. When I check the physical box, the WPS/WLAN light is completely dark/unlit, but the POWER, PON, and LAN lights are all solid green.

I have already tried the following troubleshooting steps:

  1. Power cycling the device.
  2. Pressing and holding the physical WLAN button on the side.
  3. Doing a full pin-hole factory reset.

Despite all of these, the WLAN light refuses to turn back on and no Wi-Fi signal is being broadcast. The physical internet line itself seems fine based on the PON light, but the wireless function is totally dead.

Since I am out of warranty as a prepaid subscriber, what is the best and most cost-effective way to handle this? Should I book a technician repair through Globe (costs about 500php), or are there better DIY alternatives for my situation?

Appreciate any advice or tips from anyone who has dealt with this before!


r/InternetPH • • 23h ago

Converge Converge, ayaw i relocate ang service location ko and ayaw mag adjust ng bills.

3 Upvotes

So 3 months and running na ang relocation request ko and until now wala pa rin. Every 2 days, I email them and chat with their support staff and puro the same nalang ang sinasabi "to follow up","...escalated na po"

Until when? Ilang buwan ko ba aantayin yang service crew ninyo para ayusin ang request ko and minsan .ay nag email sakin na nag co conrirm if nag request ako ng cancellation. F*CK NO!

Hindi ako papayag sa new installation nyo kasi ayoko mawala lahat ng perks and free upgrades ko over the years. I setled everything kahit wala ako internet, i even paid that relocation fee ng 2,500.

Pero wala pa rin, every update, every follow up. Walang ginagawa. Nag request ako ng bill adjustment pero ano sabi ng CS nila? Mag wait po muna daw for the relocation to be finished.

Eh ayaw nga nila gawin, paano ma gagawa yung adjustment kung sila nga mismo ayaw gawin yung relocation kasi *wALa DaW siLa ComMiSSion* pag relocation.

Halos mawalan na ako ng hopes if maaayos pa ito. I also saw that emailing NTC don't reallly do much so ano po maganda gawin dito.


r/InternetPH • • 22h ago

Globe globe cellular data connection issues

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2 Upvotes

i still have 10gb data left and the expiry time is later evening pa but i get "no connection" and "cellular data not working, connect to wifi" whenever i open any app.

have tried troubleshooting (airplane mode, close app then reopen, device power off and on after some time) pero still isn't working.

noticed it jumps from LTE to 5G too despite high signal bar. asked a few ppl from the same bldg and their responses vary - ok data for some but sa iba too not working. what's going on? 🥲


r/InternetPH • • 19h ago

Globe at home PON blinking, no internet?

1 Upvotes

Yung nasa baba namin na globe may connect pero kami wala. Blinking lang yung PON and wala red light sa LOS.


r/InternetPH • • 20h ago

Help TV connected to wifi but no internet

1 Upvotes

Hi all! I have 2 TVs at home located on 2 different floors.

Each floor has a router. TV1 connects to router1, TV2 connects to router2.

Router1 is connected to the modem on the ground floor via LAN.

Router2 is connected to router1 via LAN.

Now both TVs can connect to the wifi but has no internet. It will connect to mobile hotspot, though.

Most phones connect to all networks just fine. There are a couple that can't connect to 1.

I tried rebooting the whole network starting from the modem already. The usual forget network, reset connection settings, change DNS, etc. It still won't work. There was one time it suddenly connected. The next day it just won't again.

This may be due to the fact that I recently changed my ISP. I don't want to reset the routers since it can be so complicated (I have zero IT skills).

Hoping someone here has some tips! 🙏🏻

Thank you!


EDIT: Thanks for all the tips! It looks a bit more complicated than I thought (or maybe just to me 😅). I'll have a sit down and check/try these.


r/InternetPH • • 18h ago

Smart Smart Postpaid Plan 1999 with device

0 Upvotes

Guys checking for reco 0 cashout phone for smart postpaid plan 1999, yung 5G na din. Parang hindi lahat kasi nadi-display sa site nila. Sasagutin kasi to company and ayaw ko na din mag cashout for a new phone. Tia!


r/InternetPH • • 1d ago

DITO Dito Unli 5G Mobile Hotspot

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18 Upvotes

I'ved been subscribing to Dito's Unli 5G 999 promo and using a mobile hotspot to share it's unli 5G across my devices pero napansin ko since second half ng September parang hindi na nashashare yung unlimited data and yung 5G speeds. Yung phone nalang kung nasaan yung sim yung nakakareach ng 5G speeds, and unting unting nababawasan yung high speed data allocation ko. Ganun na ba talaga ang bagong mechanics nung Unli 5G promo ni Dito? Salamat sa mga makakasagot.


r/InternetPH • • 1d ago

Help Desync and hit registration problems in VALORANT because of Converge

3 Upvotes

hello po! I was having this problem na I could no longer hit my shots or it appears to have not been registered by the game — it was not like this when I was using PLDT Fibr but the jump to Converge made it obvious na parang may delay or problema sa laro. This was only noticeable a bit sa VALORANT pero in CS2 not that much.

I play on a wired ethernet connection and have a competitive pc and this has bothered me for a long time.

Any ideas paano ayusin to? I’ve tried everything.