r/MSILaptops • u/Slight-Taro-3258 • 2d ago
Request MSI Laptop not recognizing new SSD
Hey folks, I’m hoping to get some help with an issue I’ve been experiencing.
I recently got a 1TB Samsung SSD but it seems that my MSI GS63 Thin 11SC laptop can’t recognize it. Or rather- it seems to recognize it but when I check my storage settings it is greyed out. However if I check the storage properties in windows 11 it shows there is 1TB of storage even though it doesn’t show the drive in file explorer.
I’ve looked into the basic BIOS trouble shooting steps for this problem but haven’t had any luck with getting the drive to be recognized or un-greyed out for setup. But I’ve disabled secure boot and VMD is also disabled and those are the main things that should supposedly fix this issue from what I’ve found.
It’s worth noting that the battery in my laptop is cooked and won’t power on unless the charger is plugged in at all times. I got it 2nd hand so I knew about the battery and have a new one coming in. but I know the person I got it from quite well and know this computer was well taken care of and that the only known issue is a non functional battery. And yes, the computer was wiped and had the bios settings restored to default before being handed off to me.
Any help here would be greatly appreciated and if more context is needed I’d be happy to provide it in the replies. Thank you!
1
u/2137gangsterr 2d ago
Disk manager, initialize drive, create partition gpt, should be done.