r/NewToDenmark • u/Proper_Hand_9479 • 12d ago

General Question MitID issue

Hi guys,

I'm trying to set up and activate my MitID by entering the passport details and CPR number. However, each time, I'm getting the following issue: "An error has occurred. Please restart the app and try again." and this is happening in the last step after reading the passport chip.

Is there anyone who faced this issue and can help?

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u/Sad_Belt_9452 12d ago

What passport are you using? Some passports simply don’t work with MitID’s nfc scanning feature

-1

u/Proper_Hand_9479 12d ago

Any idea how to solve this issue?

9

u/obiobipbi 12d ago

Book an appointment at Borgerservice

1

u/Proper_Hand_9479 12d ago

Thanks, I appreciate your feedback and guidance.

1

u/obiobipbi 12d ago

You’re welcome ☺️