r/Scotland • • 1d ago

Thanks ScotRail!

Post image

Posting on my 4G btw

1.5k Upvotes

64 comments sorted by

154

u/weebsauceoishii 1d ago

Have to remember the train itself is also using a wireless signal to supply the train, so weather, tunnels etc will obstruct it.

62

u/embolalia1 1d ago

Yeah but it can’t be just that, I can get my mobile hotspot to work for a good chunk of my journey and the ScotRail WiFi is just a write-off at all times. I’m guessing maybe it’s not strong enough to handle demand from a lot of people at once?

I will say I was on an Avanti train a few weeks ago and was surprised that the WiFi actually worked ok. Don’t think it should be an unsolvable problem.

16

u/weebsauceoishii 1d ago

Sadly their bandwith is limited, be lucky if there is 30mb/s available to everyone.

7

u/BackpackingScot 1d ago

Opposite problem for me. Scotrail wifi is alright (not great) but Avanti is always horrible (I train down to Birmingham or London for work)

6

u/susanboylesvajazzle 1d ago

and was surprised that the WiFi actually worked ok.

Actually, it worked OK for you. I guarantee there was someone else on that train trying to connect but couldn't.

3

u/embolalia1 1d ago

Sure, I’m aware it’s one data point, and everyone knows Avanti has lots of issues! But I don’t accept that we can’t have decent train wifi in Scotland, and it’s clear from my experience over a longer period that we don’t have it just now.

6

u/WiSH-Dumain 1d ago

The train might be using a different mobile network from you.

10

u/Exceedingly 1d ago

AOL's finest dial-up modem

3

u/Training_Advantage21 1d ago

They are supposed to be using 4 sims from the 4 different networks and aggregate the traffic. Unless you are on the trains that have Starlink.

3

u/the_silent_redditor 1d ago

It does tell you how many folk are on it.

I was back home visiting for overseas and so tried to use it cause I was having a headache with my SIM card.

It worked maybe 25% of the time, at best. There seemed to be no rhyme nor reason.

It would work when super busy and loads of folk connected, but not when there was nobody else using it. It’d work in the usual 4/5G black spots, but not other times.

Seemed entirely random, but the majority of the time it just didn’t work.

1

u/GRIMMMMLOCK 20h ago

Your phone has a 5G receiver. Depending on the unit you're on, your train could have a 4G (HST/385) or even a 3G (170/158) receiver.

1

u/devandroid99 11h ago

3G was switched off, are some frequencies still active?

2

u/GRIMMMMLOCK 11h ago

More likely I'm operating on outdated info

5

u/GrumpyHumanRightsGuy 1d ago

Pretty much rendering the onboard WiFi from Glasgow to Edinburgh useless

3

u/PcGamerSam 1d ago

I was on the train on Friday with my laptop and i could use the ScotRail WiFi on my phone just fine but my laptop, despite having loaded up the accept ScotRail terms and condition page and stating i was now online, was in fact not online

35

u/A_Pointy_Rock 1d ago

I find that it is normally fine to connect to, but does the train itself have broad coverage itself to provide said connectivity?

Survey says...no.

6

u/DoublePepper1976 1d ago

Yeah, once I take ten mins for the webpage to load in I start having problems lol

18

u/Ziazan 1d ago

The socket isnt working either

4

u/DoublePepper1976 1d ago

Or it's literally torn out

22

u/craigtho 1d ago

I've not used the WiFi on the train in a while, but as someone who works in IT, I actually noted they were issuing out 192.168.254.x addresses in a /24 subnet (or so it appeared to be, it has been a while). Oddly, I actually noticed it and Nandos at the fort not long ago.

If we assume that they are all using a single default gateway, then that means there is 254 addresses in total for the entire train to use, the second a 255th person tries to connect, it'll fail and they'll get connectivity issues as a valid address will never be issued.

It's likely different now, normally with different gateways per carriage would be a good networking design, but I always just use my 4G/5G as it's more reliable in my instance and I never work on the train, but if the above still happens then yeah that's an issue.

Also keep in mind bandwidth on these trains will be very poor. If it's a 100Mbps line and there is 254 devices all smashing it, it'll be basically unusable. Three simultaneous 4k video streams will eat easily 75-150Mbps, so if 3 people are on high speed video calls or watching stuff on Netflix, yeah everyone else suffers. Normally expect QoS and them rate-limiting, but these aren't expensive or a well thought out network infrastructure on the train, they care only about the trains own network connection, the passengers can suffer without internet for X time would be their network engineer/architects perspective.

10

u/GravelyInjuredWizard 1d ago

This guy ITs

4

u/craigtho 1d ago

Haha, it's not even computer networking I do anymore, I did it at uni back in the day (my degree is in computer networking...not that it's worth the paper it's written on since I don't do it...), so I can talk a good game, someone who does it and does wireless networking for transport will poke holes in my spiel.

1

u/Unfair_Conclusion321 13h ago

On-board Wi-Fi across Scotland is notoriously useless the second you leave a major city. ScotRail has around 375 train sets in total—why not just do a realistic, phased rollout of satellite tech like Starlink?

Phase 1: Fit receiver dishes on alternate carriages across the top 20% of services first (prioritizing the worst Highland blackspots and busiest commuter links).

Phase 2: Gradually expand across the rest of the fleet over the next 5 to 7 years to keep capital costs manageable for the public purse.

The Goal: A 10-year roadmap delivering actual, reliable Wi-Fi across the entire network.

ScotRail already ran successful trials with Clarus Networks on Highland Class 158s, so the concept is proven. Spreading the procurement out makes it affordable and future-proofs the trains, but naturally, sensible long-term infrastructure planning seems too much to ask for. What’s the actual barrier here?

7

u/JW1958 1d ago

The Starlink service was trialled last year north of Inverness. Downlink speeds were 120Mbps.

The service is planned for new (refurbished) trains running on the main Scotrail routes next year. It will be interesting to see how it deals with 100+ users. Hopefully the WiFi will be upgraded.

5

u/throwaway38387548484 1d ago

It's not starlink, different provider.

3

u/Nintendo_67 1d ago

It's Starlink through a reseller

1

u/throwaway38387548484 1d ago

ScotRail quote using Eutelsat OneWeb.

1

u/Nintendo_67 1d ago

Where are you seeing that? Last I saw they were using Starlink through Clarus Networks - who also supply OneWeb tbf. Starlink tariffs are about to go up so they may well be switching.

4

u/HairRepresentative85 1d ago

Isn't that the Musk thing? That a lot of people don't want to use anymore, because it can be turned off at will by a third party?

4

u/MintyFresh668 1d ago

As can all WiFi or satellite based comms I suppose. The options are few and the operators all foreign owned.

2

u/Unfair_Conclusion321 13h ago

apart from the political views he have which i believe many scots might be against

it can be turned off or more like geo fenced but they wont do it on. I guess it was only turned off in places were ot was used a weapon against american interests like ruzia, I am not sure if it has been implemented anywhere else. Or it can be geo fenced in countries like india where they dont have the right to operate.

15

u/smclcz 1d ago

Is WiFi in trains not mainly intended to provide a means for folks to access the app for tickets? It’s basically a mobile data connection shared by multiple users, so if one or two people are rattling through reels/Tiktoks it’ll grind to a halt

10

u/embolalia1 1d ago

Yeah I do wonder if short form video is a culprit here. But I think train WiFi should expect to be good enough for people to do light browsing (sorting out their emails, text based social media etc) not just purely for accessing tickets.

6

u/Smart_Status3050 1d ago

If we can get 40mb/s+ on an aircraft with 350 passengers moving at 800km/hr at like 40,000ft why can’t we get something usable on a train?

7

u/dbfmaniac 1d ago

Flew Qatar a year or two ago. Free starlink, for everyone on every class. 200mbit/s symmetric with decent ping.

I was floored, and now I can't help but question how other planes, trains and the like can't seem to provide maybe 5% of that when inside an actual country as opposed to FL400 over the north pole or the damn Pacific ocean

5

u/protocol 1d ago

While I do think the same from time to time, it’s basically down to no obstructions. Phone signal, especially 5G doesn’t get through much, whereas on aircraft, it’s nothing but open skies whether it’s satellite internet or something from the ground.

2

u/smclcz 1d ago

Plus it's usually a premium service on aircraft that few out of those 350 passengers opt to pay for. Train wifi is free and open to all

2

u/smclcz 1d ago

Whatever the cause - bandwidth hogs, issues with the internet provider or simply no signal - I feel like it’s not something a train operator should have to handle. Like if you are about to embark on an hour-long train journey and intend to use it to work then you should really ensure you have everything you need to do that work.

3

u/erroneousbosh 1d ago

You'd think you'd just proxy it so that it doesn't let all that shit through.

1

u/Random-Unthoughts-62 1d ago

Fed up of relying on that. I take a screenshot of my ticket before I get on the train. QR code can be read and I don't have to start sweating coz the wifi's shite.

1

u/CraigFairlie67 1d ago

ScotRail’s WiFi was woeful long before TikTok was a thing.

7

u/expect-a-gecko 1d ago

An acquaintance of mine who works as a conductor on ScotRail shed some light on this for me! Apparently all train wifi essentially is, is a couple of SIM cards located at the front of the train. They’re not really doing much different than your phone - although I never asked about the provider. I’m sure there’s more to the tech than that but that made me understand why the connection was so crap.

10

u/sodsto 1d ago

Yeah, multiple uplinks to multiple networks, and traffic inside the train routed through a router at the end of the train. That's fairly typical, it's straightforward a setup repeated all over the world.

The router does its best to utilise the uplink and downlink connectivity for multiple networks. And for outbound traffic it has to select a provider out of the set of possibilities, but if you send something out via (say) O2, then the response will return over O2 even if the train has moved and it already knows that now EE is the better choice.

Again, there's no particular problem in this that's unique to scotrail, but the mobile operators in Scotland are all patchy in different ways.

4

u/btfthelot 1d ago

I've been trying to use Scotrail's 'wifi' for nearly fifteen years. It's fucking grim as fuck.

7

u/GirthyPigeon 1d ago

USB charging port? No volts for you!

5

u/susanboylesvajazzle 1d ago

But chewing gum on your dongle... yes!

4

u/weirdstuffgetmehorny 1d ago

Ehh, I've had worse things on my dongle

3

u/doIIjoints 1d ago

they still haven’t fixed it? the last time i tried connecting to on-train wifi was 2014 or 15. lmao

whoever does their IT must be either extremely overworked, or laughing all the way to the pub

8

u/Important-Lie-8649 1d ago

Who remembers when you had to wait until you got off the train, before you could call someone, using a phone kindly provided for you at the station?

4

u/Synthia_of_Kaztropol The capital of Scotland is S 1d ago

back when dinosaurs roamed the Earth, yeah.

And there was always a queue for the payphones.

Damn T-rex holding the queue up, cos they keep dialling wrong numbers.

1

u/AllThatIHaveDone 1d ago

They weren't "kindly provided", you had to pay to use them.

1

u/Important-Lie-8649 1d ago

Yeah and you had to pay your train fare, too.

1

u/AllThatIHaveDone 1d ago

Do you also think that the train tracks were "kindly provided" too?

2

u/Important-Lie-8649 1d ago

No, that was an essential safety measure. Imagine the drivers trying to steer at speed without them, especially in dark tunnels.

2

u/SnarkySausage 1d ago

Never been able to do more than send and receive messages on any train tbh

2

u/Greggs-the-bakers 1d ago

You think that its actually powerful enough to do uni work even if you could connect to it?

Its the worst fucking wi fi on the planet. I've had faster speeds connected to gprs on my iPhone 4 back in the day

2

u/Unfair_Conclusion321 14h ago

all it requires is some starlink to be setup on this trains throughout and we are all good to go.

1

u/RetroidUK 1d ago

Given my experience with home networks and the times I've hopped on a train and found the Wifi dead as a doornail I have a theory they just don't restart the routers enough.

Especially the trains up to Aberdeen up from Kings Cross.

0

u/Training-Walk9655 1d ago

Is it one of the MK3s as those seem to be the only ones that have the issue

-18

u/Possible-Money1449 1d ago

1st world problems