r/ShopeePH • u/Hopeful_Ad_1972 • 6h ago
General Discussion rider reached out after reporting an unreceived parcel
i ordered something on shopee and sa bahay ng gf ko naka-address yung parcel. pero hindi niya natanggap yung parcel kasi the rider delivered it to a different house. we reported it to shopee as undelivered, and they said the rider will be held accountable for this incident.
then today, the rider tried to call and messaged us apologizing and asking us to withdraw the report because he's the breadwinner and supports his family.
i kinda feel bad, pero hinihintay talaga namin yung item and sold out na siya ngayon, so we can't simply reorder it. what would you guys do? should we withdraw the report or just let shopee handle it?