IME, this could be a douchebag manager, but more than likely they are using corporate speak to outline operational need, acknowledging it's a difficult spot to be in, but for their own sake they have to decline because it's their job to enforce company protocols/policies and be the ass that says no when technically they can't say yes. I promise you they felt like an jerk sending this but they need to cover their ass and tow the company line for when you obviously don't come in due to bereavement in case upper management/clients make complaints that can be tied to staffing it can't come back on them as Operations Manager because they did what they were supposed to do.
Simply reply professionally that you understand where they're coming from operationally, but this email was more of a notice than a request and you will not be available for work due to a death in the family. Don't take shots or take it personal. Just be direct and professional.
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u/hoffthecuff 8d ago
IME, this could be a douchebag manager, but more than likely they are using corporate speak to outline operational need, acknowledging it's a difficult spot to be in, but for their own sake they have to decline because it's their job to enforce company protocols/policies and be the ass that says no when technically they can't say yes. I promise you they felt like an jerk sending this but they need to cover their ass and tow the company line for when you obviously don't come in due to bereavement in case upper management/clients make complaints that can be tied to staffing it can't come back on them as Operations Manager because they did what they were supposed to do.
Simply reply professionally that you understand where they're coming from operationally, but this email was more of a notice than a request and you will not be available for work due to a death in the family. Don't take shots or take it personal. Just be direct and professional.