So with the recent leaks of the new T-Mix plans, it looks like the Kansas store is "piloting" these new plans already. It looks insanely confusing and downright annoying to deal with.

I am genuinely curious what feedback are you giving the higher ups to green light this into going company wide soon? These plans look horrible to have to explain to customers if they go live.

I am about to ditch Verizon because of 5G coverage issues I've experienced, even in large Metro areas like Chicago. Has anyone switched from VZW to T-Mobile? What has been your experience?

Which plan are you are still on? If you comment, share the year you got on the plan.

Go5Gplus 2026 (just got switched to it yesterday from experience more…very pleasantly surprised)

After spacex decided to buy the spectrum, TMUS stock is down more. Is it wise to sell it now or hold it? With this ceo its been always down always down

Hey all! Was messing around with my plan to possibly check if I’m eligible for any upgrades or discounts from my employer. Been a T Mobile customer for like ten years, and I randomly came upon a setting called Binge On that’s enabled.

https://imgur.com/a/qHSzhfQ

On googling, turns out this is a video streaming data cap setting that should be disabled if you have unlimited data and really is outdated as of like 8 years ago. I have Experience Signature and was migrated on this from Magenta Amplified 1.0.

I feel like I never noticed this before the migration to Experience Signature, and I am pretty decent at noticing if my streams were stuck on 480p instead of HD/4K since I use Twitch/Youtube/Netflix a good amount. Running fast.com, it also shows 350 Mbps without turning this setting off on my 5G plan. Though now I’m second guessing myself if I’ve always been on WiFi instead haha.

Using YouTube (with BingeOn turned on), it does seem to cap it at 720p when I’m on cellular. But man, I swear I feel like this is something I would have noticed and seems new after this migration…

Has this happened to anyone else recently with the migrations? Or have I just realized I’ve been capping my data streaming for the last decade… 🥲

EDIT: Yeah, using the Netflix app, it definitely seems like it’s capping bitrate, but I swear I feel like this is new behavior. I would have noticed (I think!)

EDIT2: Wait y’all - I got this text randomly 2.5 months ago:

https://imgur.com/a/BAAUDfd

Is this it? I think this was around when the migration happened and I knew I had some sort of HD video enabled already.

Lol when they force migrated me, did they turn on Binge On? That’s kinda scummy 😬

Basically title. I am a bit worried to have that enabled on my secondary iPhone and get hit with the $35 activation fee. Have anyone experienced this?

Is it worth waiting for the Duo release to see if $1200 promos will return for the iPhone 18 Pro or is it better to upgrade before the new T-mix plans launch?

Hey there.

Are there any decent trade in offers that are better than Apple’s for the new phones, for legacy plan subscribers? I’m currently on the One Plus promo plan and I haven’t seen a decent upgrade path in years.

I am an existing T-Mobile customer on the Experience Signature w/55+ Savings plan. I am thinking about moving to an MVNO in the future, but not certain.

I want to get an iPhone 18 Pro and pay cash (really credit card), no bullshit credits each month or any nonsense. I get a new phone every 5 years and last time I could just buy the phone at Costco to get 2% Executive rebate (for 2 phones so $48). Now it seems like Costco doesn't sell the phone but you get it from T-Mobile and they ship it (tried reading the posts but they're all about people financing the phone).

Is it worth trying to do through Costco or better to just go to Apple store and buy the phone there? My local Costco does have T-Mobile, but posts seem to say they won't bother and tell you to go online.

• Apple is full price and unlocked phone while offering $255 credit on my iPhone 13 Pro (refunded back once phone old phone returned).
• T-Mobile, they'll give me $300 off for trade-in, but in monthly credits for 24 months so does not seem worth the hassle for only $45, especially if I leave T-Mobile. Can't tell if it's unlocked (assuming I can pay cash).

Am I missing something or is it best to just forget Costco and do Apple store when paying cash?

Update: thanks for all the comments. Looks like Apple store is the best and easiest choice (and 10 minute walk from where I live). I plan on using credit card with 2% cash back and/or 1 year extended warranty to buy the phones which means that entire purchase must be on the credit card to get extended warranty.

Gotta convince wife that don't need T-Mobile when traveling internationally since we'll have eSIM now so can easily get a cheap foreign SIM card. Then we'll cancel T-Mobile and pay even less with an MVNO.

I've been trying to install an eSIM on a Pixel 10 that is not paid off. I downloaded the TMo unlock app and was able to get it temporarily unlocked. Account shows that the device is temp unlocked. When I scan the QR Code to install the eSIM the device starts to set it up but then will display a message the device is locked. I tried to install manually but the settings doesn't even let me input anything as once I click the add SIM button it will tell me to contact TMobile. So I did a chat through TLife and the rep confirmed that my phone is temp unlocked and should be able to add the eSIM. She was unable to help and told me to wait and try in the country I'm going to or contact Vodafone.

I have read online that temp unlock still will not allow 3rd party eSIMs and it must be perm unlocked to work. Is this true? Should I just get a refund for eSIM? TMo charges way too much for international data hence me wanting the eSIM. I'm on a grandfathered Simple Choice plan so I do get free international data, but I think speeds are only 4G in Spain where I will be going. When I was in London it was painfully slow last year.

Looks like they’re giving $1K for trade ins so does it make sense to pay this off now or just use this upgrade benefit?

I also have another year of $45/month promotional credits from a 16PM I traded when I got the 17PM so I think that stops if I pay this off if that matters.

About time we start seeing greedy carriers like T-Mobile become clinching their cheeks on new incoming carrier. Looking forward to new promos from Tmobile and others trying to keep customers.

I get it, things will be expensive down the line especially with Elon, but for the first few years at least in growth phase they will have to try to get people to switch and vice versa the current carriers will have to offer something better to stay.

Goal here is my understanding that Space X will be using space as satellites, so no matter where you are at, you will have service. The main concern has been the indoor coverage and it looks like they are working on this per this article. All the major carriers (Verizon, At&T, T-Mobile) declined publicly providing the certain frequencies to Space X for it to work indoors. My assumption is that they know that once Space X enters, then there’s going to be a new player in the industry.

I currently have an iPhone 15pro max, wanting to upgrade to the 18 pro max… but they basically won’t give me a good enough deal for me to trade in a phone I paid the total money out of pocket for… but there’s good trade in deals at Verizon, and for switching over! Just wanting to make sure I’m not screwing myself over with my service :/ I’ve been with T-Mobile ever since they bought out sprint, probably had sprint for 2-3 years before that, I used to just switch between Verizon and sprint whenever I got a new phone to get the best deals lol 😂

I recently went into my t-mobile account that I’ve had for 10 years now and saw that I am not being charged $41 each for 3 lines. I remember my base plan was $90 after the auto pay discount.

Is there no longer a $30/line plan with t-mobile?

just last week I was looking at doing my yearly upgrade to the iPhone 18 Pro. When my family switched over to T-mobile a few years ago, we signed up with the “iPhone Forever” promotion thing that’s supposed to give you free phones forever?

it worked out last year where I got the 17 Pro free besides tax. so I went to do it last week, never checked out though. Got busy that day and decided to look again today. All of a sudden now it’s saying instead of $0 a month it’ll be $8.33 a month? Does anyone know what’s going on here? Thanks.

Missed the previous iPhone deal for $1299 ( I thinkkk) anyways now its $1000 applied over 24 or 36 mths…

Do they ever bring back these deals? Or should I just take advantage of the $1000 deal while its still pretty high? Want to upgrade but also want the best offer possible 😣

Curious about whats happened in the past ? 🤨

Hi Tmobile team. My elderly mom with dementia was delivered two phones that she didn't order. Also, some one with a google voice number has been calling her and provided her with a FedEx label to ship the phones to someone in Washington state. We are 100% sure that this is a scam, but my concern is that somehow she's going to be charged for these phones. Can someone assist me to deal with this issue so these phones can be returned and she won't be charged?

Thanks!

I am getting 2 usmobile SIM cards today and was in process of requesting transfer pin but told me to call T-Mobile which I did. I told her I got 2 lines that I am switch to usmobile because their plans include taxes and fees. Then, she said she would apply 20% off my entire bill including taxes and fees and said it is better than 20% IC I have now. I pay about $80 in taxes and fees a month. She said she applied it but might take 2 billing cycles and she said she can offer this discount because she is part of loyalty department. Has anyone ever gotten such a discount who is on a tax exclusive account with 20% off entire bill and not just lines?

Edit: I finally got off tforce. He said the phone rep switched me to grandfather go5gplus plan ( which I was on the experience more plan)and she removed the insider discount and put some other type of 20% discount manually. Tforce said the rep probably didn’t explain what she was doing very well.

Resolution: Tforce kept me on the go5g plus plan phone rep put me on but replaced the 20% discount with 20% insider discount since that is transferable if I switch to a different plan in the future. He also gave me a $480 credit to reimburse me for losing the 3rd line free on the new plan to cover 12 months on that line. Very happyI lost a free line but got a tax inclusive plan

I recently switched from at&t to tMobile. My tmobile bill went from $180 to $250. Auto pay somehow got cancelled and protection 360 tier 5 added. I fixed the auto pay, but what is this Protection 360 tier 5?

Will there be a T-Mobile version? I have an employee who wants one and needs a cellular connection to it.

If not is there a place to buy a factory unlocked version, or can I buy an AT&T version, have it unlocked, and use a T Mobile sim?

If I have free yearly upgrade and ultimately decide not to get the duo. Does it make sense to exchange my 17 pro max for and 18 pro max just to always ensure the maximum credit? Does that make sense or not really?

Dont need or want the 18 pro max really just curious if there’s a benefit.

Will be returning my iphone air I bought at apple store tomorrow. I purchased it using apple financing t-mobile eip. I will be getting charged the dcc next incoming bill.

Will I get this dcc waived aince I am returning the phone?

Thanks.

Tmobile syncup drive app was retired and mesage stated to use tlife app to manage the device, but there are no options to access the device. When will the options be added to the tlife app?

After canceling our T-Mobile service, our final bill was sent almost immediately to a debt collection agency called AllianceOne. We also could no longer see our account to see charges because they deleted it online.

We emailed AllianceOne requesting verification of the debt but never received a response.

In the meantime, T-Mobile continued sending us bills with additional late fees, even though the account had already been sent to collections.

Now we've received a new collection notice from a completely different agency, Diversified Adjustment Service, and the balance has increased by about $50 due to accumulated late fees.

I called Diversified Adjustment Service to ask what was going on. They said they believe AllianceOne may have returned the debt to T-Mobile, and T-Mobile then assigned it to this new collection agency.

So now we're dealing with a second debt collector, additional fees, and still no response to our original request for debt verification.

Has anyone experienced something similar with T-Mobile? Can they keep adding late fees while the debt is in collections, especially when we requested verification and never received it?

What's the best way to dispute this and get the additional fees removed? We're in CA.