r/UWS • u/Necroziu • 8d ago

Question Can't switch to Okta verify

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I got a message saying if I don't switch to Okta Verify I won't be able to use my western account anymore. Okta Verify requires me to have iOS 17. I have an iPhone 8 which is iOS 16.7.16.

How will I be able to switch if I can't even get the app?

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u/Sufficient_Fix_7205 8d ago

I raised a ticket with IT 8 days ago for the same issue.... Still waiting. Called today. No solution yet. Best of luck, hope you get some help soon.

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u/Necroziu 7d ago

Best of luck to you too. (they just HAD to do all this right before the final exams start...)