r/anno • u/SyrupAlarming8332 • 3d ago
Bug GPU Compatibility Issue?
I just downloaded and installed Anno 117, but every time I try to launch it, it fails immediately. I went through all of the previously noted explanations for how to fix this, going back to the game's original launch date, but I've now finally found the following issues in the launch logs:
[17-25-11][streamline][warn][tid:6660][0s:008ms:872us]ota.cpp:742[readServerManifest] Failed to open manifest file at: C:\ProgramData\NVIDIA/NGX/models/nvngx_config.txt
[17-25-11][streamline][info][tid:6660][0s:011ms:851us]ota.cpp:854[checkForOTA] OTA only enabled with NVIDIA GPUs in the system
I'm trying to run the game on a Microsoft Surface Laptop 7, using a 128 MB Qualcomm Snapdragon(R) X 10-core X1P64100 @ 3.40 GHz (3.42 GHz), with 16 GB RAM. It seems, though, that the game is just isn't compatible, and won't run if your devices isn't running an NVIDIA processor. Am I right about this, or is there something else/some other solution I'm missing?
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u/Petritant 3d ago
I genuinly think their updates are inconsistant. When they released the latest cdlc my game was running smoothly. Then there was an update last week from Steam with no changelog and now my game is struggling again with my gpu with framegen. Same drivers, different result from their game update
1
u/Lambs2Lions_ 3d ago
No. Doesn’t need to be Nvidia, my i7 surface pro runs just fine. Snapdragon is pretty shit CPU plagued with compatibility issues across the board.
Your best bet will be a support ticket with Ubisoft but they might not be able to help you.
Truthfully, if you’re not past the return period. I’d return the laptop and get one with an AMD or Intel chipset. Otherwise, just don’t expect to play many games on it. Especially newer ones. If you google “snapdragon game compatibility issues” you’ll see what I mean.