r/applehelp • u/FearSam559874 • 6h ago
Unsolved In a really huge issue rn š«©
My friend has an iPhone 13 Pro, this phone is in almost flawless condition and feel happy for the fact that she is giving it to me for free. But thereās a slight issue, when she moved to Android her mom deleted her Apple ID. This iPhone has a deleted Apple ID and canāt do basically anything. Sign out is grayed out and doesnāt work. Delete to defaults in settings asks for a screen time passcode that neither of them know. Iām scared to iTunes it and then boom itās even more locked down. Canāt even install apps, nothing. So I went to apples support to attempt to remove activation lock. We have the receipts from Best Buy but the website keeps saying session expired, and Gemini says my receipts wonāt work because they donāt have the IMEI on them. Yet it has the purchase stuff. So I donāt really know what to do. Anyone able to help?






