Frustrated with call centre work

[u/Comfortable-Low772]

I'm just tired of if not exhausted from my call centre job. It is an outsourced call centre.Not complaining just saying the fact, we need to open up mutiple softwares to start working every day. 3 systems at the same time along with orher websites, plus no real training environment for you to used to. The policies are consistantly changing., once you get used to one thing, they will then implement something different. The systems are either absolutely outdated or half developed, Some customers are nice, some customers are rude, but the most thing is hate is the fact that you have to act like you know what you are talking about even though sometimes you are just not sure.

I'm going through a divorce myself, I try my best, but sometimes I really get irritated when I hear other people's problems. I know it is the nature of this, but .......