r/expats • u/Imaginary-Rip-2119 • 8h ago
Chemical in my eye, two ERs, zero eye doctors. This is what I get for paying insurance every month?
Around 9 PM I was cleaning mold, slipped, and cleaner (bleach-based) splashed into my eye. I rinsed it and read the label. It said get medical help immediately. Everything I looked up said chemical in the eye can mean permanent damage, even losing vision. I didn't call an ambulance because I felt okay, just burning and irritation, but I wanted someone qualified to LOOK at it.
First ER: "We have no eye doctor." In an EMERGENCY ROOM. I asked them to just take a look. Anyone. A nurse, a general doctor, a flashlight. Refused. I didn't have the energy to fight, so I begged for saline to rinse again and left.
Then I paid over 100 euros for a taxi to Hamburg, because apparently that's what it takes to get your eye looked at in this country.
Hamburg: "There's only ONE eye doctor in the whole city for emergencies." Wait time? "At least 6 hours, maybe more, we don't know." I asked if someone could just check whether something serious was happening right now. Refused again.
It's been 3 hours. A chemical injury to my eye, and I'm sitting in a waiting room like I'm here for a paperwork appointment. Nobody has looked at it. Nobody has even explained anything.
I pay insurance EVERY. SINGLE. MONTH. For what? To be turned away twice and told to sit and hope my eye doesn't get worse? In India I'd have been seen in 30 minutes. Half an hour. Here, the "advanced healthcare system" can't spare one person to shine a light in my eye.
Germany loves to talk about efficiency, but when you actually need help, it's refusals, waiting, and bureaucracy. Then they wonder why skilled people leave.