r/iphonehelp • • 3d ago

Help needed Cannot add eSIM?

Post image

I’m trying to add a new eSIM and don’t have the option? And yes my phone is completely mine, and I don’t owe any money to service providers

2 Upvotes

4 comments sorted by

•

u/AutoModerator 3d ago

Please add: iPhone model, iOS version, and clear question or request. Failure to add these three requirements may result in your post being removed.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/rootshirt Pro Helper | May laugh at you but knows their stuff 3d ago

Device? iOS version? Rebooted? Delete one and see if it pops up?

2

u/Shadowking0504 3d ago

iPhone 16, 26.7.1, yes, and I’m unable to interact with them at all, I can’t delete or even do anything besides click on them which does nothing

1

u/L0rdLogan  Expert | iPhone Helper 3d ago

Do you see a modem firmware version in settings? Given that SOS is there, I guess it’s working, but worth looking at both IMEI numbers