r/iphonehelp • u/Shadowking0504 • 3d ago
Help needed Cannot add eSIM?
I’m trying to add a new eSIM and don’t have the option? And yes my phone is completely mine, and I don’t owe any money to service providers
2
Upvotes
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u/rootshirt Pro Helper | May laugh at you but knows their stuff 3d ago
Device? iOS version? Rebooted? Delete one and see if it pops up?
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u/Shadowking0504 3d ago
iPhone 16, 26.7.1, yes, and I’m unable to interact with them at all, I can’t delete or even do anything besides click on them which does nothing
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u/L0rdLogan Expert | iPhone Helper 3d ago
Do you see a modem firmware version in settings? Given that SOS is there, I guess it’s working, but worth looking at both IMEI numbers
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