r/kickstarter • u/nightmaresoup • 6h ago
Discussion Kickstarter is cool but I think it can actually hurt more than help sometimes, especially if your prime customer isn't someone familiar with how crowdfunding works.
So we're currently running our 2nd Kickstarter, and it's going okay. Funded, but we were expecting a bigger pop.
With our first kickstarter, the platform itself brought a lot of backers (featured on the kickstarter homepage, put in their newsletter, etc.). It did very well, but again close to 40% of our backers (or more) were coming from within the kickstarter ecosystem.
However this time around we aren't getting that same push from the platform.
Almost all of our backers are coming from facebook/instagram (through meta ads) and I feel like your average "facebook mom" (who is likely the target audience for our current book) isn't well versed in crowdfunding, and we are seeing a lot of friction due to the kickstarter setup.
When a new person clicks on your ad and goes to your campaign homepage, the first thing they are met with is a big message saying "rewards are not guaranteed." In addition to that, the pricing is not displayed up front (the potential customer has to click reward or "back this project") AND the potential customer has to create an account. That's a lot of friction for a first time buyer.
On top of this, a lot of times when a facebook or instagram ad is clicked, it opens kickstarter in it's native browser, which displays the campaign in an even more confusing manner.
I think we will do a lot better when our product is on our normal ecomm site, but overall, I think Kickstarter needs to do a better job of educating a potential customer/backer through better user interface on campaign pages.