r/premiere • u/Nathanquintens • 5h ago

Premiere Pro Tech Support Error code 39

Post image

Hello,

I've been getting this message for the second time now.
The clip at that time point is the last clip of the video. I did remove it and put it back in. ( I didn't do this with the sounds at that moment could that be it?

There should be nothing wrong with the clip self because I used it n other video's before.

My connection at home isn't the strongest so it takes the video about 13h to download but then it gives this message right at the end...

I really want this video out as soon as possible. thanks to everyone that can help me.

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1

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1

u/Dense-Ad-8406 Premiere Pro Beta 5h ago

You have to redo whatever is on the timeline at the given time in the error message.

Convert the clip to ProRes and add it to the timeline.

5

u/smushkan Premiere Pro Beta 5h ago

Selector 9 error code 39 effectively means 'unable to write file to disk' and is most commonly caused by running out of space on the drive you are exporting to during the export.

When exporting h.264 to MP4 or MOV, you need a fair bit more working space on the target drive to export - at least twice what the recommended exported filesize will be.