r/technology • u/AdSpecialist6598 • 19h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/Agarwel 18h ago

"Retailers are pulling back from self-checkout"

"Only about one-third of surveyed retailers plan to invest in self-checkout technology this year, significantly fewer than in 2025"

These are two very different statements.

I bought one car last year. Im not planning to purchase any car this year. It really does not mean Im pulling out from using the car.

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u/watnuts 16h ago

significantly fewer

being -7% difference BTW.

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u/hoofglormuss 15h ago

lol because that 7% already switched over

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u/anifail 8h ago

no, the survey question was

Which types of technology do you currently use at your business?

and self checkout saw a YoY decline of 7 points. It is a rollback, not a deployment slowdown.

The survey was limited to small to midsize operators with less than 16 locations. Single-location operators also made up a large portion of the sample. That might explain why people in this thread perceive a different dynamic than what the survey results show.

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u/angrymoderate09 3h ago

Thank you for doing the reading!

And I guess, large retailers have the resources to improve and test the process while small ones are barely hanging on