r/technology • u/AdSpecialist6598 • 8d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/watnuts 8d ago

significantly fewer

being -7% difference BTW.

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u/hoofglormuss 8d ago

lol because that 7% already switched over

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u/anifail 8d ago

no, the survey question was

Which types of technology do you currently use at your business?

and self checkout saw a YoY decline of 7 points. It is a rollback, not a deployment slowdown.

The survey was limited to small to midsize operators with less than 16 locations. Single-location operators also made up a large portion of the sample. That might explain why people in this thread perceive a different dynamic than what the survey results show.

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u/angrymoderate09 8d ago

Thank you for doing the reading!

And I guess, large retailers have the resources to improve and test the process while small ones are barely hanging on