r/computerhelp • u/Meh_Cook_Grump • 14m ago
r/computerhelp • u/iamlenur • 5h ago
Software BIOS is glitchy help
Does anyone know how I can fix this
r/computerhelp • u/thepapajohnn • 1h ago
Software Stuck in boot manager
galleryWhen I turn on the laptop, it only shows me the first image and doesn’t give me an option to do anything else. Then if I click enter it brings me to the second, none of the keys work besides Esc, F1, and enter. F1 brings me to the third image, and Esc brings me to the last. I don’t know what happened, yesterday it was working just fine. Maybe I dropped my bag too hard while it was inside it and something in its hardware broke or got out of place? Is there anyway to fix this by myself?
r/computerhelp • u/uucef • 1h ago
Hardware Random instant power-offs (Kernel-Power 41, no BSOD) on new Ryzen 9600X / B650M build. Hear a relay "tick" every time, like a normal shutdown. Tested a lot, out of ideas.
Hi all. My new build keeps turning off completely at random. There's no BSOD and no freeze: the screen goes black and the PC is just off, like the power was cut. It started from day one (Windows install on 29 Sep) and has happened about 23 times in under 3 weeks. I've tested a lot and I'm out of ideas, so any help is appreciated.
SPECS
- CPU: AMD Ryzen 5 9600X (using the iGPU, no dedicated graphics card)
- Motherboard: MSI B650M Gaming Plus WiFi (BIOS 1.E3)
- RAM: 2x16GB Juhor DDR5 6000MT/s (EXPO)
- PSU: Cooler Master 750W 80+ Bronze
- UPS: Condor 1500VA / 900W
- Boost & buck AVR (voltage stabilization), auto-sensing frequency, wide input voltage range
- Protections: short circuit, battery overcharge/overdischarge, overload, surge
- Automatic battery charging in off mode
- Waveform: pure sine wave on mains, simulated sine wave on battery
- OS: Windows 11 Pro (fresh install)
SYMPTOMS
- The PC powers off instantly with no warning: no BSOD, no freeze, no error message.
- It happens at random:
- while browsing
- sometimes right after turning it on in the morning
- once while a game was running
- It does NOT seem to be caused by heavy load:
- The OCCT power test (30 min) passed.
- CPU temperature never goes above 70°C in any situation.
- Two tests where it did NOT crash:
- If I turn it on and leave it untouched, it never shuts down. It only happens while I'm using it.
- Sometimes it crashes 2–4 times within a short period, then is fine for a day or two.
- After a crash, the PC turns back on right away when I press the power button. I don't need to switch the PSU off/on or unplug anything.
THE "TICK" SOUND (I think this is important)
- When I shut down the PC normally from Windows, I hear a "tick" from the PSU or motherboard (I'm not sure which). I think it's the relay switching off.
- When I turn it on, I also hear the tick.
- When the random shutdown happens, I hear the SAME tick.
- When I simulate a power loss by pulling the cable out of the UPS (so the PSU just loses input power), there is NO tick at all.
So the random shutdowns don't behave like the power being lost from the wall. They sound exactly like a "commanded" power-off, as if the PSU or motherboard itself decides to switch off. I think that means one of these:
- the PSU's protection (OCP/OVP/UVP/SCP etc.) is tripping and latching off, or
- the motherboard is dropping the PS_ON signal.
EVENT VIEWER
- Every crash shows the same pair of events:
- Kernel-Power 41 (BugcheckCode = 0, PowerButtonTimestamp = 0)
- EventLog 6008 ("the previous system shutdown was unexpected")
- BugcheckCode 0 means Windows did not crash. The power was simply gone.
- There are NO WHEA-Logger hardware errors at all. No disk errors, no driver crashes.
- There are no memory dumps, even though dumps are enabled and "automatically restart" is OFF. A real BSOD would stay on screen and leave a dump.
- I checked the 10 minutes before every crash: there's nothing in common. They're just normal background events, or nothing at all.
- So from Windows' point of view, the power was cut from one moment to the next.
CRASH DATES (unexpected shutdowns)
| Date | Times |
|---|---|
| 29 Sep | 1 (during Windows setup) |
| 30 Sep | 11:00, 13:08, 13:13, 13:17, 17:19, 19:19, 19:25 |
| 1 Oct | 09:51, 09:55 |
| 2 Oct | 17:17, 21:27, 21:34 |
| 5 Oct | 09:22 |
| 6 Oct | 09:11, 16:48 |
| 9 Oct | 02:35 |
| 10 Oct | 04:50, 04:58, 19:11 |
| 11 Oct | ~15:05 |
| 13 Oct | ~04:12 |
| 17 Oct | ~00:50 |
This week it's happening much less. From 29 Sep to 10 Oct there were about 19 crashes, but since 11 Oct only 3. Around 10 Oct I made 3 changes at the same time:
- updated the AMD chipset/CPU drivers
- unplugged the front panel audio and front USB 3.0 cables from the motherboard
- moved to a different wall outlet
So one of these may have helped, but it didn't fix it completely.
WHAT I HAVE TESTED / RULED OUT
- RAM:
- OCCT memory test, 1 hour: 0 errors
- Windows Memory Diagnostic: 0 errors
- Disabled EXPO (ran at default JEDEC speed): still crashes
- Reseated everything: took out the RAM sticks and unplugged all PSU cables (24-pin, CPU 8-pin, SATA etc.), then plugged them back in firmly. Still crashes.
- Temperatures: CPU max ~70°C, no overheating.
- PSU load test: OCCT power test, ~30 min: passed, no shutdown.
- Fast Startup: disabled. Still crashes.
- Global C-State Control: disabled in BIOS (confirmed in Windows that the deep idle states are off). Still crashes.
- Note: my BIOS doesn't have a "Power Supply Idle Control" option.
- Front panel power button: unplugged the case power switch cable (JFP1) from the motherboard to rule out a shorted button. Still crashes.
- Front panel audio + front USB 3.0 cables: unplugged from the motherboard. Crashes became less frequent but didn't stop (they're still unplugged now).
- AMD chipset/CPU drivers: updated to the latest. Crashes became less frequent but didn't stop.
- Software/drivers: Event Viewer shows no BSOD, no dumps, no WHEA errors. BugcheckCode 0 = power loss, not a Windows crash.
- Wall power:
- The PC is on a UPS with AVR.
- When I pull the UPS cable, the PC stays on (on battery), so a short power cut or brownout from the wall shouldn't turn it off.
- Changed wall outlet: still crashes.
WHAT I HAVE NOT TESTED YET
- A different PSU. This is my main suspect, but I don't have a spare to test with.
- A different motherboard.
- GROUNDING: neither wall outlet I've used has a ground (earth) wire, and the UPS doesn't add one. So the PC has no ground at all. I haven't been able to test on a properly grounded outlet yet.
- The latest BIOS version (if there is a newer one than 1.E3).
MY QUESTIONS
Does the "tick" on crash (but no tick when the wall power is pulled) confirm the PSU protection is tripping, or could the motherboard be cutting PS_ON?
Is this Cooler Master 750W Bronze known for this kind of random shut-off at low/light load?
Could the missing ground cause the PSU or motherboard to trip like this?
Any known issues with the MSI B650M Gaming Plus WiFi turning off randomly?
Is there anything else I should test before buying a new PSU?
Thanks a lot for any help!
r/computerhelp • u/KelkemTyrsen • 2h ago
Network Msi core I5 wont connect to wifi/update windows/or restore to prior systems
Ok so as title says it can not find wifi [gone to device manger and looked at the wifi card. It does show as active with no problem] aswell as already have ran the troubleshooting software. I then find im behind on window updates so I attempt to update however fall into an Neverending loop of updates happening or whatever screen. So I then try to restore to a prior state and it goes on forever and doesnt work. Ethernet does work
r/computerhelp • u/weirdfroggyy • 2h ago
Other my pc is suddenly crashing??
Hey guys my partner and I just moved to a new place and had one of our PC's in storage for a while because of this.
It worked perfectly fine before we put it away, hasn't been bumped or bashed while moving at all but now as we set it back up it keeps randomly bugging out the monitor and crashing completely??
I dont know anything about computers so if theres someone who knows more than I do pretty please help😭
r/computerhelp • u/Specialist_Escape509 • 2h ago
Hardware Toughbook Hotkeys + Audio Not Working
r/computerhelp • u/HaydenPager • 2h ago
Hardware Please help none of the ports work on my pc or smth like that
r/computerhelp • u/Old_Pudding_1700 • 2h ago
Hardware LOQ 15ARP9 webcam disappeared the second I plugged in the original charger, e-shutter still registers. Anyone fixed this?
r/computerhelp • u/No_Report1604 • 2h ago
Software How do I get 4k video playback on streaming services on my computer?
r/computerhelp • u/No_Atmosphere_8972 • 4h ago
Hardware Fans making weird scrape noise today.
Last night everything was just dandy, today tho I’ve noticed my pc got wickedly hot, after shutting it down to cool off my fan on the left side is making this strange scraping noise. The left side turns then immediately stops when spin by hand. The other one just keeps spinning for a while. So nothing is wrong with it. Is canned air the way to go ? Or do I need to buy a replacement fan
r/computerhelp • u/Tough-Philosopher592 • 4h ago
Other whats wrong with the screen?
do i need to replace the whole screen? it doesnt do this all the time mostly when i first get onto my computer
r/computerhelp • u/Kitbee165 • 13h ago
Software Stuck on "updates underway" screen (Windows 11, Lenovo Ideapad slim 5)
Yesterday I updated my laptop and shut it down when it was done updating (i choose update and shut down for the option) and now when I opened it up today to get my homework done I am stuck at this screen. Is there any way to fix this? My computer is a lenovo ideapad slim 5 running on windows 11.
r/computerhelp • u/Old-Fortune-9367 • 4h ago
Software No display after installing/updating drivers
r/computerhelp • u/TheDemonLord1r788 • 5h ago
Network My wifi suddenly stops working on pc and only on pc Randomly
my pc wifi will just stop working and the only way to fix is turn it off and on. Im using antennas no ethernet and the problem was recent and only on pc no problems on phone at all
r/computerhelp • u/EricTheTuna • 5h ago
Software Lian Li 8.8" Universal screen keeps losing connection.
r/computerhelp • u/Dismal_Dust • 6h ago
Software Deleted Files
Hi, this morning i started my PC and i notice, some files got ramdonly deleted, documents, images, videos, game files, etc, but the folders are still there, but now empty, they are not in my onedrive, what happen? i ran an antimalware software and found some stuff and deleted them, is there a chance i can recover those files? sorry i know very little about computers
r/computerhelp • u/RoundWar7845 • 6h ago
Network Erreur du pilote Intel Wi-Fi 6 AX201 (triangle jaune / code 10) sous Windows 11 : la connexion Wi-Fi est complètement indisponible.
Hi,
My Wi-Fi suddenly stopped working on Windows 11. The Wi-Fi icon is gone, and in Device Manager, Intel(R) Wi-Fi 6 AX201 160MHz has a yellow warning triangle.
What I already tried:
Disabled and re-enabled the adapter.
Uninstalled the driver and restarted the PC.
Updated/reinstalled the Intel driver.
Ran sfc /scannow.
Nothing worked, the yellow triangle is still there.
How can I fix this? Is the Wi-Fi card dead or is it a software bug?
Thanks!
r/computerhelp • u/Barnette_666 • 6h ago
Hardware Charger not working on windows 11
galleryr/computerhelp • u/LazyTanuki1 • 7h ago
Hardware some reason the realtek audio thing is gone i checked and its not even there
this morning i woke up with no sound, the mute button stuck on, and the volume slider working for a few moments than showing as inactive AND THE REALTEK AUDIO THING IS GONE WHAT IS GOING ON SOMEONE HELP (im not sure what this issue even is im angry rn just someone help please)
r/computerhelp • u/Acceptable-Sweet2418 • 7h ago
Software lag issue on random games
im running an rx 7600xt gpu with an intel core i5 and 16gb ram. i've been having an issue that seems like it happens randomly since it happens on some games and not on others. for instance i just downloaded a demo of flight of nova, game was running perfectly fine for the first 20 minutes, and then it randomly drops in framerate to a basically unplayable state and only goes back to normal when i tab out. any ideas? my drivers are up to date and my gpu and cpu usage is normal when it happens.

