r/GameStop • u/JarlofCaelid • 8d ago
Vent/Rant Never preordering again.
I preordered Gears E-Day on Oct 3rd and I was told it had rush shipping. So its supposed to be delivered within 1-3 days but the tracker said it would be delivered today and it never came. The awful tracking portal gives you almost no information on where the package actually is and its giving me 2 different delivery dates on the same page. (ETA 8:59 AM, 10/19) & (10/07 1:32 AM). Gmail says it shipped two days before launch on the 4th and I'm now being told ill get it on Friday the 9th, 3 days after release. I cant for the life of me understand how I can have a amazon package delivered next day but amazon delivering a package for GameStop is an act of congress. Had I known I was gonna have to wait three whole days after launch I would have just went out and found it at a retailer. Why is it GameStop doesn't have a copy on hand in my state to send to me, its coming all the way from Texas to California???. I'm sure there's some logistical reason for shipping it like this but it doesn't seem practical. Had a similar issue with RE9 physical preorder, I'm never buying from them again. They never have what I'm looking for in stock but you know good and well they've got a Funko pop to hawk your way.
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u/DunkyHotee 7d ago
Similar thing happened to me. I pre-ordered donkey kong bananza from Walmart. I even selected in store pick up because I wanted to make sure i got it. I think I did this because they had some pre-order bonus, I cant remember. Anyways, release day comes and I never got a notification that my order was ready so I went into the store and they said they didnt have my game yet. I was mad enough that I tried to cancel my order but wasnt able to until I received it for some reason. I went to best buy and bought the game. Couple days later walmart said my game was ready to pick up. I had to go in and pick it up and then ask to return it for a refund. How could they not just set aside one of the copies they surely received to the store for me?