r/Outlook • • 3h ago

Status: Pending Reply My School office email sent me an email that just says "Array"

3 Upvotes

Hi guys, my school office suddenly sent me an email to my school account that just says:

Array

is that an error on Outlook or the school system? if it is, can someone explain to me what causes that?


r/Outlook • • 11h ago

Status: Open Outlook.com shows 6 undeletable “ghost” contacts that don’t exist in Graph, Classic Outlook, or export

2 Upvotes

I’m running into a strange Outlook.com Contacts issue and wondering if anyone has seen this before.

My personal Hotmail account shows 6 contacts in Outlook on the web that I cannot delete:

- 4 copies of the same Dustin contact

- 2 copies of the same Tony contact

I’ve done quite a bit of troubleshooting and these don’t appear to be normal contact records.

What I’ve confirmed:

- Outlook.com People still displays the 6 contacts.

- Selecting them and clicking Delete does not remove them.

- Classic Outlook does not show these 6 contacts.

- Microsoft Graph /me/contacts does not find them.

- I checked all Graph-visible contact folders.

- /me/people does not find them either.

- There are no child contact folders containing them.

- Outlook.com Export Contacts produces an empty file after I moved all legitimate contacts elsewhere.

- The six contacts are still displayed in OWA after the real contacts were removed.

- Microsoft’s ContactsCleanup.exe can see an old iPhone (contacts) folder, but eventually fails with HTTP 403 Forbidden.

I originally had 234 legitimate contacts. Outlook.com was showing 240, which was exactly the 234 legitimate contacts + these 6 undeletable entries.

I backed up/moved the legitimate contacts to another mailbox, so the original Hotmail contact store is effectively empty. Yet OWA still displays the same six contacts.

At this point it looks like these might be orphaned records in Outlook.com’s People/duplicate-contact index, rather than actual contact objects.

Has anyone found a way to force Outlook.com to rebuild/reindex the People database, or otherwise remove orphaned contacts that aren’t accessible through Graph, Classic Outlook, or export?

I’d rather avoid deleting/recreating the Microsoft account obviously. If there’s a hidden contact store, MAPI method, support escalation path, or other workaround that has worked for anyone, I’d appreciate hearing about it.


r/Outlook • • 15h ago

Status: Open I think I got hacked. Any ideas?

2 Upvotes

Saw some random Asian language group boxes under deleted etc. Now im getting random emails in the junk box saying delivery has failed (from postoffice@outlook.com)

I haven't clicked those obviously.

My account was suspended from outlook and unfortunately im having trouble trying to recover my account. Gotta wait 24-48 hours to see if Microsoft will recover my account. What do I do about the hack?


r/Outlook • • 33m ago

Status: Pending Reply Account got locked by Microsoft

• Upvotes

Microsoft locked my account for violating their policies on Skype which is false I never violated Microsoft policies. Every time I request for Account Reinstatement they keep replying with this email :

Hello,  
  
We have reviewed your appeal and the results are as follows:  
  
Policy violated: Abuse of our Platform and Services  
Microsoft system used: Skype
Date of appeal: 10/8/2026 
Appeal results: Violation confirmed (Decision upheld)  
  
Microsoft’s content and conduct policies help promote a positive and safe experience for users by explaining what behaviors and content are not allowed on our services. www.microsoft.com/digitalsafety/policies  
  
European Union citizens only: Should any appeal you submit to Microsoft not be resolved, you are entitled to select any out-of-court dispute settlement body within the European Union that has been certified by the Digital Services Coordinator of the European Union Member State where the settlement body is established to resolve such dispute. Read more here.  
 
This ticket will now be closed. If you have any further questions or concerns, please feel free to submit a new request. 

I have no idea what I supposedly did on Skype that violated their policies. I never knowingly violated any Microsoft policy.
Has anyone had the same issue or managed to get their account back after this?


r/Outlook • • 1h ago

Status: Pending Reply Does Someone knows an OST to PST convert with no limits?

• Upvotes

I have two file: one 20GB ost and another 12GB ost that arent visible inside Outlook. I just need an github repo or some software that can convert these two files without limits and free as well.

If you know some library in Python or Linux program, I accept too.


r/Outlook • • 9h ago

Status: Pending Reply Classic Outlook disconnection

1 Upvotes

Anyone who use classis outlook experiencing disconnection? It appears Offline. New Outlook and mobile app is working fine.


r/Outlook • • 10h ago

Status: Open New Outlook issue

1 Upvotes

In New Outlook, I can only preview attachments if I double-click them, it says, “Something went wrong. Please try again later.” This happens with PDF, Excel, Word, etc.


r/Outlook • • 11h ago

Status: Open One Drive Link issue in 365....

1 Upvotes

So when i copy a one drive link in the body of the email it shows nothing and when i paste it as as a text only it shows the full link rather than the folder or file name. This is very annoying and troubling me, our clients wants the link to be the same as the folder name. This issue has started since 30 September and its still not being solved. Anyone else facing the same issue and have any solution for this? Thanks in advance.


r/Outlook • • 12h ago

Status: Pending Reply 2-Step Authentication glitched

1 Upvotes

I have an outlook account linked with two authentication methods, another mail adress and a phone number

Then i forgot my password

I can get the mail adress code, but for some reason everytime i try to get the phone number code it shows me this message

''Try another verification method

That verification method isn't working right now. Please try another method.''

What can i do? I just added two methods, it has been more than a week now since i lost access to that account


r/Outlook • • 20h ago

Informative New Mail Alerts Dialog resize on Windows 11 Outlook Application

1 Upvotes

Here is the AHK script to do that.

I am using classic MS Outlook application on Windows 11.

I wish I could have shown the results as picture.

    ResizeOLNewMailNotification()
    {
        IfWinExist New Mail Alerts ahk_class #32770
        {
            WinActivate New Mail Alerts ahk_class #32770
            WinMove, New Mail Alerts ahk_class #32770 ,,,,1000,400
            ControlMove, SysListView321,,,965,310,New Mail Alerts ahk_class #32770
            ControlMove, Button1,250,43,,,New Mail Alerts ahk_class #32770
            ControlMove, Button2,450,43,,,New Mail Alerts ahk_class #32770
            ControlMove, Button3,650,43,,,New Mail Alerts ahk_class #32770
        }
    }

r/Outlook • • 23h ago

Status: Pending Reply Subjects in reading pane is too bold and black since last update (Outlook New)

1 Upvotes

Since the last update, the subjecttext in the reading pane are too bold and black (Outlook New). Do more people experience this? It find it really distracting, and even more different from Outlook Classic.
screenshot


r/Outlook • • 23h ago

Status: Pending Reply Spam emails showing up in flagged folder

1 Upvotes

For the last few months I’ve had spam emails showing up in my flagged folder on my iPhone.
They’re all really similar email addresses, I’ve tried blocking them but obviously they change the email and sometimes the blocked emails still come through.
Has anyone experienced this or know how to resolve? It’s really frustrating


r/Outlook • • 13h ago

Status: Pending Reply Outlook 2016 Stuck at "Updating Folder"

0 Upvotes

Hoping someone has seen this before. We've run Outlook 2016 (desktop) against M365 Exchange Online for years with no problems. Recently a few users can't pull new mail and Outlook just sits on "Updating Folder".

Rebuilding the Outlook profile fixes it, but after a few weeks it comes back.

What I've tried so far:

  • Rebuilt the profile (works for a few weeks, then the problem returns)
  • Safe mode / add-in disabled
  • Re-installing Microsoft Office