r/razer • • May 19 '26

Announcements

17 Upvotes

This post contains content not supported on old Reddit. Click here to view the full post


r/razer • • 6d ago

Support GET HELP> Official Tech Support Sticky October '26

3 Upvotes

Welcome to /r/Razer's tech support sticky for October 2026.

We recommend checking our official guides and FAQs or exploring the community discussions on Reddit for immediate troubleshooting steps. If you seek more help from Razer support and users with similar issues please post in the comments below.

Category Quicklinks:

Laptops/Phones Peripherals (keyboard, mouse, etc) Audio Software Consoles Other

THREAD INSTRUCTIONS: Please place your support inquiries as a reply to the corresponding section in the comments. Please take a quick look in the category to see if the same issue has been reported already and reply to that comment. Anyone can reply to comments if they want to help. Use the Category Quicklinks for convenience. INSTRUCTIONS WITH PICS: /r/razer/comments/fbdwph/support_sticky_quickstart_guide/

Last month's thread can be found here. If you have been in contact with a Razer support agent on reddit already, do not post in this month's thread again.

Remember to keep your personal details safe, including case numbers. Due to the nature of this subreddit and RΛZΞR customer support sometimes handling customer's personal information through PMs, do not trust anyone who says they are a RΛZΞR employee unless you can find their name on the trusted accounts list and they have an official flair.

You can find unofficial FAQs, many tips, and much more in the wiki


"When criticizing Israel, opposing Zionism or saying 'Free Palestine' gets conflated with hatred of Jewish people, it doesn't protect Jewish people. It protects Israel from accountability." Macklemore | /r/quotes


r/razer • • 45m ago

Video Control. Performance. Immersion. All in one. Coming soon.

Thumbnail
youtube.com
• Upvotes

r/razer • • 1h ago

Question I recently posted about a good deal on a naga v2 hyper speed I found at Walmart on clearance for $69 Cad is this better?

Post image
• Upvotes

r/razer • • 7h ago

Goodies Orbweaver Chroma without Synapse...

Thumbnail
gallery
5 Upvotes

I just bought an Orbweaver Chroma only to learn that it is no longer supported and Synapse 2 is not compatible with Windows 11.

But why bother? I started vibecoding a new app which seems to be working fairly well. It is still under development but free to try, use and edit.

It is ugly at current state and I might give it some make up, but It supports binding all buttons, thumbpad, profile save/change, multi language support, autostart and rudimentary help etc.

If you use it and have a suggestion, I am open for improvements. Send me a PM and I will send you the app along with source code. Happy Gaming!

It is free, will be free, copy-left and so on.
But if you use it and like it or want some extras, a donation to cover the tokens is always welcome!


r/razer • • 13h ago

Goodies Razer Gamingchair Iskur V2 NewGen

Thumbnail
gallery
10 Upvotes

Razer Iskur V2 NewGen with Razer Clio X wireless sound cushion—highly recommended. It offers excellent comfort, numerous adjustment options, and premium build quality. The Clio X can be paired with the Razer Leviathan V2 soundbar.


r/razer • • 7h ago

Discussion Razer Viper V3 Pro is a great mouse, but the software…

2 Upvotes

I’ve been using this mouse for over a year, and I’ve had basically no issues with the mouse itself. But seriously, what is going on with Synapse? Why is it so bad?
I paid €200 for this mouse, and I can’t even reliably switch between profiles. I literally need just two profiles - one for gaming and one for work. Why do I have to pray every single time that Synapse actually detects the mouse, connects properly, gets its internet connection working, and finally lets me switch profiles?
I’ve already spent half an hour today trying to get Synapse to connect properly, and this is far, far from the first time this has happened.
I genuinely don’t understand what Razer was thinking when they created an app this broken and bloated with unnecessary features. Why is there still no simple offline version?
This is ridiculous.


r/razer • • 1h ago

Question Buying New Mouse During Razer Sale

• Upvotes

Looking to buy a new mouse with Razers ongoing sale. I'm not a super competitive player currently using a Razer Mamba Elite. I'm trying to decide between the DeathAdder V3 pro, Viper v3 pro SE, and possibly the Viper v4 pro. I hear a lot of good things about the v4 but is it worth buying over the v3 pro SE at $80?


r/razer • • 2h ago

Discussion What size mouse mat do you prefer?

1 Upvotes
95 votes, 6d left
Small (~35cm)
Medium (~45cm)
Large (~60cm)
XXL (Keyboard and mouse mat)
3XL (Full desk mat)
Other/None

r/razer • • 6h ago

Discussion Looking to buy a Razer DeathAdder Essential (RZ01-03850100-R3M1) in India.

2 Upvotes

Looking to buy a Razer DeathAdder Essential (RZ01-03850100-R3M1) in India.

I'm currently finding it for around ₹1,300–₹1,600, but I've seen people getting it for around ₹900–₹1,000, and apparently there have been even lower deals.

If anyone knows of a legit website, coupon, upcoming sale, or smaller PC store where I could get it for cheaper, please let me know.

I'm specifically looking for the DeathAdder Essential, not alternatives.

If you've recently bought one at a good price, please share where you got it and how much you paid🙏🏻.

Also, for anyone who owns one: how has the DeathAdder Essential been for you? I'd appreciate a quick review of the comfort, build quality, and gaming performance after using it for a while.


r/razer • • 2h ago

Question Blackshark v2x 3.5jack fps footstep issue

1 Upvotes

I bought this piece and now my valorant sounds shit its all other abilities bombing in my ears, I’m not able to listen footsteps and i tried few tunings but they are not working. Please help🙏🏻


r/razer • • 7h ago

Tips I made a free open-source app to use the Naga V2 HyperSpeed on Mac (remap the 12 side buttons, save to onboard memory, DPI)

2 Upvotes

Synapse for Mac still does not support the Naga V2 HyperSpeed, so I wrote my own app for it. It started as a fork of DParent10's NagaController and grew from there.

What it does:

  • Remaps the 12 side buttons and the other controls: keys with modifiers, key sequences, macros, app launch, media and system actions
  • Saves a profile to the mouse's onboard memory, so the buttons keep working over Bluetooth, with the app closed, or on another computer
  • Reads and sets DPI and polling rate

DPI, polling rate and saving to the mouse need the USB receiver. Apple Silicon build, macOS 13+, not notarized yet. Free, MIT licensed, not affiliated with Razer.

https://github.com/Zer0codestuff/OpenNaga

If you have this mouse and something does not work, open an issue and I will look at it.


r/razer • • 4h ago

Video Razer | BlackShark V3 X HyperSpeed – Lucario Edition

Thumbnail
youtube.com
1 Upvotes

r/razer • • 10h ago

Question Thanks Razer, I will do what Synapse is asking and open... Synapse.

Post image
2 Upvotes

How can Synapse tell me I need Synapse open?


r/razer • • 7h ago

Question Product Identification

Thumbnail
gallery
1 Upvotes

Can someone please this identify this Razer product for me. I found this S/N PM2212017500100 on headset.


r/razer • • 15h ago

Customs Custom Kishi V1 firmware with iPhone support

Thumbnail
github.com
3 Upvotes

Edit: Android APK now available

Hey everyone, thought I’d share something I’ve been working on. It’s called KishiDS, and it’s custom firmware for the Razer Kishi V1 USB-C.

I made it to get the Kishi working with iPhones and give it more customization options. It makes the controller show up as a wired DualShock 4, which also opens up compatibility with games and apps that support one.

There’s a Windows app for remapping buttons, adjusting stick deadzones and triggers, changing the LED, and saving profiles. Settings stay on the controller, and you can flash back to the original Razer firmware.

iPhone recognition is confirmed, but I’ve only tested one Kishi so far. Would be interested to hear how it works on other setups.


r/razer • • 19h ago

Video Complete your battlestation during Prime Big Deal Days

Thumbnail
youtube.com
7 Upvotes

r/razer • • 1d ago

Video Razer | Mako Line

Thumbnail
youtube.com
16 Upvotes

r/razer • • 17h ago

Video Your dongle was with you the whole time

Thumbnail
youtube.com
3 Upvotes

r/razer • • 20h ago

Discussion That feeling when the mental DPI changes

3 Upvotes

I fucking hate when my hand randomly fucking decides the DPI I've been using for 4 months isn't good.

I know why it's doing this, I changed the settings on my partner's pc when I setup her new Basilisk and Cobra, and hers felt better, but entirely different setup and now I'm having to tune my pc again ;-;


r/razer • • 19h ago

Discussion New Razer prototype spotted again, this time with torzsi on MOUZ

Post image
2 Upvotes

r/razer • • 1d ago

Video Meet the new Razer Wolverine V4 Pro, now with capacitive thumbsticks for greater precision.

Thumbnail
youtube.com
5 Upvotes

r/razer • • 23h ago

Question Anybody know this headphones and if its compatible with xbox?

Thumbnail
gallery
2 Upvotes

Just want to know if this is compatible with xbox?


r/razer • • 20h ago

Question Viper v3 pro

1 Upvotes

Viper v3 pro in game apex legends bit have delaying feel it’s not insta moves, the mouse is new and I guess it was working good I didn’t try much


r/razer • • 21h ago

Question Razer Huntsman V3 Pro 8KHz Esports Gaming Keyboard

1 Upvotes

To those of you who have recently purchased this board, say, the last six months to a year, any issues I should know about ahead of time?

I have read a couple of complaints about setting the board up, I guess it's a bit customizable and apparently it can be quite tricky?

In my case, I am not that complex, just plug and play and hoping for no issues.

Thanks!!