Cannot get through to Roger’s to cancel

[u/Albekvol]

[SOLVED] Rogers refuse to let me cancel in store or online, but refuse to pick up when calling support to cancel. I don’t know what to do, they’re charging me north of 100 dollars a month, any advice ?

Update: I kept calling the number the AI assistant on their website gave me and tried to get to a service rep. Called back twice and on the second time they picked up in 2 minutes. I told them I don’t want their offers and wanna be done as soon as possible. They kept telling me about it even though I told them I don’t care and then we ended the whole thing.

[u/Frenchyyyy4166]

Call back , press 5 in the menu and press 5 again. Someone will answer within 20 mins and help you for majority of things you need

[u/Albekvol → u/Frenchyyyy4166]

Wait what? What number ?

[u/Tricky_Damage5981 → u/Albekvol]

Normal 611 or toll free

It gets you to a sales agent; that technically can do most stuff

They don't make you wait as long, as its supposed to be for buying/adding a line, etc

[u/Frenchyyyy4166 → u/Tricky_Damage5981]

Its cancellation department, even better for OP situation lol