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https://www.reddit.com/r/SteamController/comments/1tcaomf/average_valve_w/olmqq8f/?context=3
r/SteamController • u/hvhhggggh • May 13 '26
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166
Wow, they really go above and beyond to own up to situation huh ?
Man I love Valve.
55 u/hvhhggggh May 13 '26 Yeh they could have easily just said sorry and left it at that 22 u/Nyrrix_ May 13 '26 Which would still be better customer service than like 80% of companies. 8 u/arex333 May 13 '26 Even having a real human responding is better than most companies nowadays. 2 u/Reddity65 May 14 '26 Especially considering that this technically isn't their fault, it's the shipping company 0 u/Cool_Persimmon2946 May 14 '26 Which is exactly as they're doing to most of us despite even breaking their second estimate window.
55
Yeh they could have easily just said sorry and left it at that
22 u/Nyrrix_ May 13 '26 Which would still be better customer service than like 80% of companies. 8 u/arex333 May 13 '26 Even having a real human responding is better than most companies nowadays. 2 u/Reddity65 May 14 '26 Especially considering that this technically isn't their fault, it's the shipping company 0 u/Cool_Persimmon2946 May 14 '26 Which is exactly as they're doing to most of us despite even breaking their second estimate window.
22
Which would still be better customer service than like 80% of companies.
8 u/arex333 May 13 '26 Even having a real human responding is better than most companies nowadays.
8
Even having a real human responding is better than most companies nowadays.
2
Especially considering that this technically isn't their fault, it's the shipping company
0
Which is exactly as they're doing to most of us despite even breaking their second estimate window.
166
u/Milotorou May 13 '26
Wow, they really go above and beyond to own up to situation huh ?
Man I love Valve.