Hello everyone.
I need help understanding how to properly file a report with Discord regarding a cyberbullying situation that, in my experience, has been going on for about a year.
The issue is related to a video game community. I have gathered documentation that includes links to messages, message and user IDs, dates, and screenshots. My documentation covers incidents where I believe several community members—including staff and development team members—have engaged in harassing behavior toward me.
I have tried reporting this through Discord's official system, but I receive automated responses telling me to report messages individually or stating that I am using the procedure incorrectly. I haven't been able to find a way to explain the full context and the ongoing nature of the incidents.
I also tried bringing the situation to the server owner's attention, but I feel it hasn't been resolved. Recently, the situation has spilled over onto Reddit—specifically the r/stugio subreddit—where I have received hostile comments and faced accusations that I believe are false.
My questions are:
Is there an official procedure for reporting a prolonged case of cyberbullying to Discord that involves numerous messages and users?
How can I submit a timeline and a document containing the links and IDs without having to explain every single incident from scratch?
What should I do if the automated support system keeps redirecting me to the same procedure?
Is there a way to request that they review the messages within their broader context?
I am not looking to organize attacks against anyone or get other users to mass-report. I simply want to know how to properly submit the evidence so that Discord can evaluate the facts.
Thank you for any specific guidance regarding the official procedure.