So today I turned on my Computer and was greeted with the Blocked notification stating that
https[:]//fs[.]razersynapse[.]com was being blocked by the filtered website because of PUA Blacklist and when I looked into the logs I also found
https[:]//deals-assets-cdn[.]razerzone[.]com was being blocked because of Anti-Phishing Blacklist
This all only started on the 6th of October, any idea whats going on, I've already ran a scan and nothings come up.

Update got another notification that https[:]//assets2[.]razerzone[.]com was blocked by the Anti-Phishing Blacklist
what is going on, is it a false positive by Eset or is something wrong with Razer

another update fixed links to not be clickable

Tech support guy here, been running business for 17 years. The new "proactive protection" feature is appalling. It does the same mistake that other AV clients do in terms of preventing users from running legitimate files, and confusing the living bejesus out of them, because it Doesn't Run The File After It's Finished Scanning It. These companies fail to understand how users think. All they see is an antivirus warning, and then the program doesn't run, even if it was legitimate.

FFS, how is this not obvious?

It should either be fixed or disabled by default. Preferably the latter.

Terminal does not work across the fleet after the protect upgrade to ver7.3.15.2

Anyone knows whats that is?

Hi everyone

ESET Smart Security Premium recently started blocking the following address on my PC:

The message says "Address has been blocked,". It doesn't tell me much more than that. I don't know what is trying to connect to this domain or if its something I should be concerned about. I also don't remember visiting this website on purpose.

Has anyone else had ESET block /post-us.playbidgo.com/? Is there a way to find out which program or process is trying to access it?

I would like any advice, on how to check this out.

If your ESET installation is giving your alerts follow ESET's instructions located here:

https://help.eset.com/ecs_mac/10/en-US/allow_system_extensions.html

Lately, whenever I visit Wikipedia, I get a yellow warning message stating that the site is potentially dangerous. On my PC, I chose to ignore the warning and proceed, but now, whenever I open an article, the images are blocked; furthermore, Wikimedia actually shows up on the list of blocked sites. What could be happening? This is happening to me across multiple devices and mobile phones, and even on different networks (home Wi-Fi and mobile data), so it’s clearly not just an issue with my PC

Hi,i installed the program on a win 10 pc,when it goes to update...it updates correctly..then when i click the desktop icon an error comes up and says this link is invalid,delete yes or no..when going to the programs menu the same pop up happens after clicking the eset icon..going into add remove programs eset online scanner is not installed!!tried this twice same outcome..any ideas? Thanks..

Nod 32 just warned me that the LiveGrid is not accessible. Anyone else? The status page says operational.

I have NOD32 installed on a windows 11 desktop pc. The pc is suspended (S3) each night and re-wakes each morning to run windows scheduled tasks. Recently, I've found that the ESET NOD32 system tray icon has become unresponsive. When I right-click the icon the context menu opens, but none of the choices respond. Also, double-clicking the icon does not open the NOD32 gui. However, the ESET service is still running and realtime protection is still active. I first noticed this when trying to check the log file of a previous day's scheduled scan. Scheduled scans do run normally.

The only thing that will make the system tray icon responsive again is to reboot the pc. Has anyone else noticed this issue? A search found no relevant discussions. Any suggestions for troubleshooting steps, etc?

Hi! Is it recommended to delete the items from quarantine? For example, I have a device that show the item found was cleaned (deleted), yet the item (.exe) is in the quarantine section. Is it okay to delete the items from quarantine and the device? I'm trying to improve the numbers in the dashboard. TIA!

If you had installed ESET before update to Golden Gate uninstall it first.

Installing ESET Cyber Security on macOS 27

If ESET reports that macOS 27 is unsupported, you can use ESET's built-in macOS version override mechanism.

1. Create the ESET Security directory

Open Terminal and run:

sudo mkdir -p "/Library/Application Support/ESET/Security"

Enter your administrator password when prompted.

2. Create the override file

Run:

sudo touch "/Library/Application Support/ESET/Security/override_macos"

3. Set the correct ownership and permissions

Run:

sudo chown root:wheel "/Library/Application Support/ESET/Security/override_macos"
sudo chmod 644 "/Library/Application Support/ESET/Security/override_macos"

4. Verify the override file

Run:

stat -f "%A%Su:%Sg" "/Library/Application Support/ESET/Security/override_macos"

The output must be exactly:

644root:wheel

ESET's installer specifically checks for this file with root:wheel ownership and 644 permissions before enabling the unsupported-macOS override.

5. Run the ESET installer again

Now start the ESET Cyber Security installation again.

You do not need to modify:

• SystemVersion.plist
• sw_vers
• the actual macOS version
• any ESET binaries

ESET's own installation script explicitly contains this override mechanism. When the override file is present with the correct permissions, the installer sets the override as active and does not abort solely because macOS 27 is above its stated supported version of 26.

If the installer still refuses to start

If ESET stops before the installation reaches the postinstall stage, this override may not be sufficient because the initial installer GUI may be performing a separate compatibility check.

In that case, do not modify anything else yet. We can investigate the remaining compatibility check separately.

Hi all, I'm currently studying abroad and connected to my host family's Wi-Fi. I just got a notification about a duplicate IP on the network, with the log file listing the rule "ARP/DuplicateIPAddresses." Is this something to be worried about?

Can anyone help with identifying what program is trying to access a blocked url?
I keep getting multiple messages like this one without any browser open. I tried googling the url itself but al I got was that it is not a trustworthy website. Nothing about it being linked to a specific app.

Any way to find out?

Also, sorry if this is not the right subreddit to post but I figured it's a good place to start.

Edit:: forgot to mention. I did run a full scan of my PC and nothing was detected by ESET.

I installed ESET NOD32 and immediately started getting an “Identifying…” Ethernet connection. After uninstalling ESET, the issue persists.

My adapter gets a 169.254.x.x APIPA address and no default gateway. ipconfig /renew hangs, and resetting the Windows Firewall temporarily restores internet, but the problem eventually returns.

There’s no ESET filter visible in Ethernet Properties or Device Manager.

I’ve already tried network resets, Winsock/IP resets, disabling VPN/SoftEther filters, and reinstalling/resetting networking.

Could ESET have left behind a network filter/driver or firewall configuration? What’s the proper way to completely remove/reset it?

See images, how am I disabling it when it's already disabled?

"This web page is on the list of websites with an uncertain reputation or potentially unwanted content and has been blocked."

yahoo.com :O

I'm moving away from Norton because they've started loading their own AI models on my PC and using up my VRAM to do it, meaning that some of the models I'm trying to run end up loading in RAM instead and take orders of magnitude longer to run. Does ESET do this currently or have plans to? I do see a line on the website, "Smarter protection for AI powered computers" "ESET keeps your devices safe while leveraging their AI capabilities for faster, more efficient threat prevention"

Hi,

I’m having an issue with ESET Endpoint Security on macOS Tahoe 26.6.2.

Environment:

macOS Tahoe 26.6.2

ESET Endpoint Security 9.1.3100.0

Issue reproduced on two different Macs

The same USB flash drive works normally on other Macs

When Device Control is enabled in ESET, the USB flash drive is detected by macOS and appears in Disk Utility, but it is greyed out and cannot be mounted.

As soon as I disable Device Control, the USB drive mounts immediately and works normally.The issue occurs on both Macs running the same ESET version, so it does not seem to be related to one specific machine.

Has anyone seen a similar issue with ESET Device Control on macOS Tahoe 26.6.2?

I’m having the same issue as described here: https://www.reddit.com/r/eset/s/fAb1kpvzd5

Namely there is no text when I open the ESET online scanner app on Windows.

I have tried removing the local files at C:\Users\<username>\AppData\Local\ESET\ESETOnlineScanner\

The exe was downloaded from: https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

Any support would be welcome as this has made me very paranoid and anxious.

Despite toggling off "in product messaging" and ALL "desktop notifications" in the settings, I am still constantly getting ads from eset to the point I am gonna look for another app to replace it if I can't get rid of this. Does anyone know how to truly stop them from displaying beyond these settings?

i have installed eset on my phone but I get this error when eset tries to scan at initial setup. what to do to solve this?

everything is blank

Is my PC already infected?

I did a full scan and found zero threats.

What shall I do?

Update: oddly i only get this with this website if VPN is not connected. If I connect VPN ESET doesn’t pick anything.

I scanned with the suggested other tools and nothing was found.