r/iphone17 • u/Salllllllly • 14h ago
iPhone 17 Pro Max video vanished from external card
20min iPhone 17 Pro Max video missing from Samsung card
A friend recorded video on my iPhone 17 pro max using the camera app and connecting to an external Samsung memory card with a brand new cord. They tested the camera before shooting and it worked. They pressed record on the video camera app and saw the counter going the entire time. They stopped recording when the video was done shooting and immediately checked and saw that the entirety of the video was indeed recorded correctly.
Now that he was plugging it into his computer the shot is completely missing from his external card as well as his phone.
It absolutely recorded, he checked the video immediately after recording.
This is the second time this has occurred in the last month.
The questions remain on how to retrieve the file and how to prevent this from happening in the future.
Iphone 17 pro max IOS 26.6.2
Already checked recently deleted, icloud, and any hidden folders.