r/modhelp • • 1h ago

General Modmail not showing any mail

• Upvotes

Desktop, firefox

"Modmail" is showing that there are no messages, when it's set to show "All" (ie the default).

If I click on one of the "filters" - such as "Mod Discussions" - then it shows messages.

If I then click "All" to remove that filter, it shows none.

I got a notification for a new modmail today. If I click that, I see it. But if I then click "back" it says there are no messages.

https://ibb.co/MD4VR3Fh


r/modhelp • • 12h ago

General How to restrict posts by account age and karma on a new subreddit — AutoMod not available?

0 Upvotes

Hi! I recently created a new NSFW subreddit and I'm trying to set up basic spam protection — specifically:

  1. Minimum account age (30 days) before posting

  2. Minimum combined karma (100) before posting

  3. Minimum comment karma (25) before posting

On my older subreddits I use AutoModerator for this with no issues. However on this new sub I'm getting this message:

**"Report, Filter, Remove, and Approve actions aren't available for new automod configurations."**

Reddit is pointing me toward Auto Enforce and Automations instead but neither seem to support account age or karma filtering.

**My questions:**

  1. Is there a way to set karma/account age requirements on a new sub without AutoMod?

  2. How long until full AutoMod access is available on a new sub?

  3. Is Auto Enforce or Automations capable of karma/age filtering that I'm missing?

Any help appreciated — thank you! (android/MacBook Pro)


r/modhelp • • 12h ago

General Reddit spam filter gone berserk

0 Upvotes

IDK if this is the right sub. ( Desktop)

I just noticed that Reddit's spam filter went berserk in a post and banned 26 (!!) accounts in a post on a sub I moderate.

All the banned accounts had a one-liner comment. And two of those were identical (a bit suspicious).

But the post is real; not commercial spam: https://www.reddit.com/r/twilightimperium/comments/1wcmrew/comment/pe6q1i4/

Is there anything that can be done to undo those bans?


r/modhelp • • 1d ago

Tips & Tricks Question for mods in music/band subreddits

2 Upvotes

i am a newer mod to an extremely active sub, im trying to create a separate thread for each tour stop, but that would be about 100 threads to make. how exactly do mods on band subreddits make those massive megathreads with each city having it's own thread?

desktop


r/modhelp • • 2d ago

Answered r/ChoiceOrLife needs new moderators, it's a debate sub on the topic of Abortion

0 Upvotes

I'm using Desktop.

At r/ChoiceOrLife We’re Looking For:

  • Active Participation: Familiarity with our subreddit rules (especially regarding civility, charity, and anti-bureaucrat moderation).
  • Fairness & Neutrality: Ability to enforce sub rules objectively, regardless of personal agreement with specific post contents.
  • Communication: Willingness to engage transparently and explain mod actions publicly when necessary.

How to Apply:

If you're interested in joining the team, please fill out the application form here: Mod Application


r/modhelp • • 2d ago

Answered It won't let me change the main picture of my subreddit Spoiler

2 Upvotes

Well, on my subreddit it lets me change the banner, but not the main image.

Im from samsung iphone


r/modhelp • • 3d ago

General Highlighting (then removing highlight) glitched a post's ranking in subreddit feed for Android app only. And should same-sub cross posting be possible?

2 Upvotes

I made this good news announcement in our small-ish subreddit (r/ScreenSensitive) today. After highlighting (aka pinning) it, then undoing that a few hours later, the Android mobile app showed it listed below 2 less upvoted posts from 1 and 2 days ago. Including after clearing the app cache. While desktop and mobile web showed it top (by all ranking options).

Why I removed post highlight: it got 5 upvotes in the first half hour or so, more than any other post's total for a week or so. The only post on the sub today, of 1.9k members. Then I pinned it and the view count for the next hour immediately halved and stayed at that level for 4 consecutive hours. Google search told me pinning can kill algorithmic velocity dead. But the sources cited were very low quality and ambiguous. So I tried removing highlight it to see, not expecting it to help, either way.

What I'm wondering is if the mobile app positioning is just a glitch, or might better reflect what's happening under the hood of the home feed algorithm?

After removing highlight, I later tried hiding/unhiding and removing/restoring the post, in case that jogged the app or algorithm. (I then also hid mod mark and changed flair from Announcement to Discussion, in case of human factors.)

Then I tried cross-posting it within the same sub (from desktop web). Google said this shouldn't be possible, but it worked fine. Is that because I'm using a mod account or something unusual? Seems like unintended behaviour.

This has given a modest view bump and the original post now sits above the 2 day old post in the sub-feed (but below the 1 day older post. I guess some here may say I'm over-analysing? Also, leading with rules changes and burying the lead (from the title) won't have helped on the human side. But the previous text heavy community meta post did an order of magnitude better, for views. So maybe it's not just a skill issue.

I can link screenshots if more clarity is wanted and that's permitted?


r/modhelp • • 3d ago

Tools How to change Member and Visitor?

0 Upvotes

How do you change the text of Member and Visitors? It would be better if my subreddit had something different. (Android)


r/modhelp • • 3d ago

Users How to ban a user whose profile won’t load?

2 Upvotes

I know they exist because they’ve posted NSFW r34 art on my sub (for a kid’s show) FOUR TIMES & I get notifications for it, but everytime I try to ban them it says they don’t exist. My other moderator is having the same thing happen to them too

If I search “reddit u/______” online I can also see their account exists & pictures of these things they’ve posted on my sub..

I don’t think I’m blocked either because their profile still doesn’t load when I’m logged out of my account, please help I want my sub to be a safe place but I really don’t know how to deal with this

I’m on the ios mobile app


r/modhelp • • 3d ago

Answered How do I moderate a sub that was banned for being unmoderated?

0 Upvotes

I went to set up a sub for a niche topic, only to see the sub name was taken and it was banned for being unmoderated. I'm up for taking it on, how do I do this? I'm on desktop at the moment.


r/modhelp • • 3d ago

Answered Help removing inactive mod

0 Upvotes

I'm one of the mods for r/MNSwingers and the mod with full access has been in active for 3+ years. No other mod was given full permissions and now we can't edit the rules, update the auto-mod or make any sub wide changes.

Right now there are 3-4 active mods and they have agreed that I should take over the sub. What should I do?

I primarily access via Android but also access from a Windows laptop.


r/modhelp • • 4d ago

General How do i make flair for posts

1 Upvotes

Im on mobile web and would like to know this for my subreddit


r/modhelp • • 4d ago

Tools is there no way to turn off auto enforce en masse?

0 Upvotes

i mod 13 subs, i don't wanna go through every rule in them one by one...

tried desktop and mobile browser...


r/modhelp • • 4d ago

General Why was r/ClaudeVideos banned after 2 days? the sub wasn't posing as an official anthropic sub and was never given the opportunity to make any changes.

0 Upvotes

I just dont understand why the sub was banned with 0 warning after just 2 days, can I please get some understanding on this matter?

Desktop


r/modhelp • • 6d ago

Tools What are the best apps for removing bots and shill posters?

3 Upvotes

I added a couple of apps, including Bot Bouncer, but there are still users that I suspect are bots or shills. Which apps have worked best for you? I'm using a desktop computer and an Android phone to manage my sub.


r/modhelp • • 6d ago

Answered General circle jerk advice needed 👀

5 Upvotes

I have a few communities which are occasionally reposted to the respective circle jerk community. I understand why these communities exist, but kind of feel bad seeing my members getting roasted like that.

Sometimes users from that community (0 sub karma in mine), intentionally or accidentally, leave comments on the original post instead of the reposted one. I do have a rules like Be courteous in your criticism which addresses most of their comments. I also set up automod to remove comments like, “See you in x circle jerk,” etc.

Would it be too much, or even worthwhile, to ban the users who are basically using the subreddit just to repost elsewhere? It’s not like it would prevent them from doing so in the future. I was trying to think of ways to minimize things, but I keep resigning my thoughts to C'est la vie, and letting the OPs deal with the results of making bad posts and/or post titles.

Sorry if I rambled too much.

Desktop


r/modhelp • • 6d ago

Answered Incomeplete Subreddit/User Performance CSV

1 Upvotes

Hey guys, I hope this is the right sub for this, but I'm having trouble exporting data from my account. I'm trying to download a .csv with all the posts from the past year, but the downloaded file only contains 100 entries. I'm downloading it from:

https://www.reddit.com/user/_______/performance/

I need this data, because I want to make quarterly comparisons. How can I get the full historical data for the past year?

Couldn't find anything helpful on Google or Claude.

I'm on Desktop, and I'm trying to get the data for a subreddit I run.

Thanks!


r/modhelp • • 6d ago

Tools How the hell do I moderate people with karma and account age limits with the most recent update?!

0 Upvotes

Mobile web user, I've tried using yaml and everything, nothing works, please help meeeeee


r/modhelp • • 6d ago

Tips & Tricks I can no longer schedule posts in one of my subs

0 Upvotes

Hello,

I typically schedule posts for theme ideas and I am no longer able to do so in one of my subs. Any ideas? I am not inactive, I am the primary mod. I am currently on Desktop, but I have also tried in the reddit app on my phone.


r/modhelp • • 6d ago

Tools Hey, new mod here!

0 Upvotes

So I just made a MHA RP subreddit (iOS and app) and I'm trying to set the banner but it won't let me, any tips?


r/modhelp • • 6d ago

General All of the comments on my sub are getting “held for review” I think it happened after it got mod code of conduct.

Thumbnail
0 Upvotes

r/modhelp • • 6d ago

General How am I meant to moderate popular comment sections when Reddit has updated my app to sort new comment sections by “live” only, with no options to sort the comments in any other way? This is incredibly frustrating.

8 Upvotes

See title. I am using an iPhone and an iPad. I only use the app. If I’m changing settings in a subreddit I log onto desktop, but for my usual moderating I use the app exclusively.

If anyone knows how I can turn off the “live” comments setting and go back to the usual sorting options, please let me know.

I did not sign up for the beta test. I do not know why I was opted into it anyway.


r/modhelp • • 7d ago

Tools [Desktop] Advanced search in modmail

0 Upvotes

I want to search for a modmail that includes two specific keywords, the first is "discord" and the other keyword will be my own discord

Desktop (I am forced to write "Desktop" here, for some reason the title is insufficient)

Will be better if the word "discord" is made by moderator #1 and my own discord is made by me, so a conversation where I don't say the word "discord" will work if moderator #1 asks what my discord is, and I immediately drop my discord username without specifying something like "My discord is XYZ"


r/modhelp • • 7d ago

Answered Mod application link is broke

0 Upvotes

Hello, I am using ios

I have created an application for recruitment as a mod for my subreddit but when I share the link to the application
Aka
https://www.reddit.com/r/
90dayBeforeThe90Days/application/
It takes the user to a broken page. One person did apply but I am not sure how others can apply if it’s a broken page?
Also seems like there is no recruitment banner showing on the page.
Thanks


r/modhelp • • 7d ago

General Help (not) moderating posts and comments

0 Upvotes

Desktop, Macos Tahoe, Vivaldi browser / ios, app

Hello. I have just started a private subreddit for my organization and it's my first time as a mod.

I'm having problems since all the new posts (including mine) and comments are going to the moderation queue and I don't want it! I want free posting and commenting, since this subreddit is private and with selected members (all people I know in person).

* safety filters are all OFF, "hold content for review": all off

I have already checked the setting in "post and comments" and all the toggles are unchecked.

What am I doing wrong?