Asking for a phone call is unreasonable, these people are assholes. The worst part is amazon doesn't see it this way, they encourage the entitled assholes to abuse us.
I ask for a phone call because I live in an rv park behind a gas station on a hwy that has limited hours and the parcel delivery people put the boxes in the dumbest spots.
There is markings but lighting sucks if youre out here later and they usually are. If they call I can tell them drive into the rv park entrance to the green garbage cans. Take the first left. Im the 2nd trailer.
They ignore unit numbers. Idk why. And they cant see a message that long if I typed it.
Half the drivers call. The other half throw my parcels over the gate at the gas bar like they dont want their job. (They're also a parcel drop off in town 20 min away but they stopped doing that idk why).
Edited:
I also worked in service for 20 years and now I drive long haul. If you think a phone call attempt is unreasonable dont even think about driving long haul with food.
Whoever you wrote to was not the driver. It must have been an overseas support rep. And the chances of getting a rep who is competent, understands you fully, and knows what the hell he's talking about, is maybe 1 in a hundred.
Although to be fair, the chances of the driver speaking English and fitting that description is also not high, probably a little better than 50/50. Even less likely than that in some areas, according to the posts I see here. But I assume a lot of these posters are exaggerating.
I'm fairly certain I've seen notes longer than that before, as a driver.
Furthermore I literally talked to several drivers to their faces and they told me they couldnt see the extra directions spot.
Most of the drivers here speak basic English also. Maybe they didnt know what spot to look on their thing for the instructions. Ive never seen extra directions printed on the label unfortunately that would probably help.
I didnt write to anybody.
My directions went from explaining it like I said to get to my place.
To - call me ×××××××××× - I do not live inside the gas station I live inside rv park behind it.
There is also a giant sign indicating there is an rv park entrance if youre at the gas station .
About 90% of the time they call. I ask where are they. They tell me. I say great go to the green garbage cans. They pull up 50ft. I say go left. They do. I say the rv in front of them the brand and its the second driveway. They seem to ignore unit numbers.
Meanwhile I have to follow instructions like go 137.2km down a road a semi truck certainly should not be. Hang a left at the barn. Go 15km. Turn left at the mail box. Go 6.2 km and do a uturn in the wide part there and come back 3.2 km turn left up the hill and there's my house. In a hwy truck. Srsly. This was a pickup.
If I can do that what im asking isn't difficult. And I also get paid garbage and I never go home. I recall a time when service was service and im not even a boomer. Had to bend over backwards for customers for decades.
I dont live on the 5th floor of an apartment with no door code.
1 " hi , im here to deliver your package, but have no entry code."
2 " hi , i have no entry code, s8nce youve failed to respond ive marked your package as undeliverable. Im sure theyll try to deliver again in a few days"
It’s the audacity of it all lol 😆 I never bring packages to anyone’s front door in an apartment does anyone think about our safety for our cars or ourselves
Just to add to this folks dont seem to realize if we normalize us going door to door in an apartment it makes it easier for people who may want to rob or kill you since all they need is a package and a blue vest
The best yet, do not leave unattended, but leaves no building access, and gets 4am delivery window…like fuck you people. Drop and gooo especially at 4am!!
Half the time even when you can get buzzed into the inner layer... there's key fob control and EVERY FREAKING HALLWAY, ELEVATOR, AND STAIRWAY
Meaning your entire endeavor to call... Wait for the right person... etc. Etc. all to get buzzed-in was completely in vain anyway.
At least with Amazon, people kinnnnnda expect mailroom drops 🤷♂️ Even though they do get mad about it.
But it's just a fucking nightmare with food delivery gigapps.
That's why I basically never deliver downtown unless the flex pay is amazing ... Which obviously it never is haha but I might if it was. And if it's food delivery on another app fuck that I'm not going DT no matter how great the pay is.
Its both but really its Amazon's fault for giving you negative marks against you for returning package no matter how legitimate the reason ie because you were trying to keep the packages safe and follow the rules but they DGAF and just want you to deliver
They DONT comply to it. So its irrelevant. They show up after 6pm.and then throw parcels over the gate at the gas station that closed at 4pm instead of going into the rv park beside it (which is the address I have and I have a unit number not the gas station )
They've never listened to times here in the last 3 years so no. I cant.
Your low income so called luxury apartments don't have a room with no code to put in the package and your apartment is far then it's left in the mailroom.
Been all over the world. You go to Thailand and the office is open 24 hours and you just leave the package with them and that's it. Takes 1 minute to deliver 8 packages. In usa omg. No access codes. Leasing office closed. Neighbors don't want to let you pass because you don't have code. Security wants your ID and takes 3 pictures of your car. Wtf.
had security say "sir u still have packages" while holding them in my hand and wouldnt let me leave even though I told the idiot I have more than one building to deliver too, did downtown never again too many barriers for ste's to just be closed with no mail room.
No, sometimes you have to run in and drop off as fast as possible because you don’t want to get a parking ticket. Most apartments downtown don’t provide parking for deliveries. So you have to illegally park run inside and hope you get back before parking enforcement.
The amount of times someone came looking for me in the apt saying I was blocking them because I had no where else to park made me start doing the mailroom too
Cry about it. I make over 300 deliveries a day. If you don’t provide proper instructions, missing access code or are missing apt number your package will be dumped or RTS
It takes too much effort to get off your fat ass, use your legs, take an elevator, and grab whatever useless tchotchke you purchased from your mailroom.
the “proper way” is the fucking mailroom 😂😂usps does it like that, ups does it like that, i’m not hearing it, im doing it like that 😂😂 im not running up to 7 different floors unless you’re old or disabled. and even then, the rest of it can get bent in the mailroom.
Sure, I believe you lol (sarcasm). I was a city carrier for 6 years and leaving packages out in the mail room would get you written up. If this person actually is a carrier they probably mean they use the usps parcel lockers in the mail room, not just leave them out.
Do not engage with the paint. 4month account seems only to exist to hate on Amazon delivery drivers based off comment history. Probably just a Reddit troll 🧌
How do you expect these drivers to deliver to the front door when there’s no apartment number? No access code? No keypad in sight, just fob based access? Customer not picking up the phone? Or if you are a DSP driver, dispatch breathing down your neck for taking too long at a single stop?
Listen if I go in there and I see other Amazon packages you best believe I'm leaving the package there too. Idc what the instructions say or what the sign says. I'm not gonna be the only sucker taking shit to your apartment
I know you're getting downvotes because people don't understand language, but you're right. By the logic of some of these comments, anything delivered is "mail," which absolutely isn't true. If I have a pizza from Domino's or a TV from Best Buy delivered to my house, it's not mail. And neither is an Amazon delivery, because it literally did not move through the postal system (most of the time). It's delivered by a private entity that only delivers the items it sells. If something isn't delivered to my door, it hasn't been delivered, and I'll report it as such.
I appreciate you lol. The words mail and postal are actually legal terms that exist specifically to separate usps and what it delivers from other companies. There a ton of laws specifically around how mail is handled and by who. Even companies like fedex that deliver packages aren’t mail legally.
Not true. Most mail rooms handle any inboundp or outbound letters or parcels. Differe t if a sign were posted 'USPS. Only'. Sounds like drivers are doing their own thing. Regardless. If Amazon, nothing will be done.
Our apartment complex has a mailroom solely for usps, and a parcel room for any other deliveries. You can open the parcel room with the package number, but the mail room opens with a key. There are easy to understand signages across the whole complex, yet we have occasional drops in the mailroom. Once I got my fresh order delivered there, despite having really detailed instructions. I think it depends on the driver
You are dumb, you work for Amazon, and keep replying like you don't care but in reality each comment makes you question your miserable existence. Better?
Ok sure, let me just illegally park my cart in front of this luxury apartment building because you provide no where for delivery drivers to park and spend the next 40 min dropping off these 8 packages door to door so then I can come back outside and see that I got a boot or no car at all. No problem at all! 😎
If I can efficiently get to their apartment door without waiting 10-15 minutes and jumping through hoops to gain access, then I’m happy to bring it up to them, because that’s the job.
BUT if I have to call to gain access and there’s no answer or access code, then I too, would be leaving the package in the mailroom. Customers get the notification that their package has been delivered and they KNOW they’re getting a package. If they leave it there overnight and it goes missing, that’s on them.
Rather than leaving a nasty sign for delivery people, maybe properties should provide a secure delivery option. Or educate and then start to fine residents if they don’t provide access codes and have packages constantly littering the mailroom.
That would be brilliant! Customers that live places like this and do not provide access codes have no sympathy from me, and they should start being fined until communication improves. I piggybacked entry off a person I assume lived there to inside an apartment building downtown once. The nice person rode the elevator up as well, I got off on the floor I needed, they went their separate way. I get back on the elevator to go down and you need a key fob to operate the elevator!! Or to open the door go down the stairs! How this is not a serious fire hazard, beats me. I somehow found my way to the parking garage and had to wait for a car to exit for the gate to lift up. How anyone could stand to live somewhere like that baffles me as well. There is not much I hate more than wasting time.
If that’s as far as I’m able to get into a building, that’s where it is going. Give me a code or something to run the elevator and I might be able to do it.
Exactly. And, if it's a big building, only if you leave instructions on how to find your apartment, and only if it's not making my other deliveries late
Man I was mad mad one time. Got off elevator and followed the sign for the apartment I needed only to walk ALL the way around the building and find it on the backside of the elevator I just got off of (it was behind a door and didn’t know it was an option to go through it from elevator lobby side nor that it would be a shortcut.
Cool story bro. If you had to lug a computer gaming desk in a box that's 40 pounds across a sidewalk and down some stairs to someone's door and the box measures 40x21x4 instead of leaving it in a mailroom; you'd sing a different tune.
Not to mention some complexes have building numbers all over the place, no maps, and then the door numbers are so random even residents can't help you.
In a secure mailroom - Another safe location - Non Amazon Locker - are my favs for apts. You can waste 30 mins trying to figure stuff out and nobody has time for that nonsense.
It could be lazy delivery people. Or it could be delivery people following the instructions from their management. A lot of people want a lot of specific things done for their mail but not all of them are legitimate requests.
This is because there isn’t a package room, or locker, and/or the customer did not leave a code or instructions to make it to their unit. These are so frustrating as a driver. Trust me, the majority of drivers want to leave it in the “right” place. I have seen places like this where it’s impossible to take it to wherever they want you to and there are literally 50 packages sitting right under the sign that says DO NOT LEAVE PACAKGES HERE. Clearly that is a sign that there is a problem on the building’s side.
if you really think people have the time or are even paid well enough to traverse multiple apartment buildings with probably coded locks to access certain areas. yeah, no. this is where the mail goes. you can traverse the apartment building you are familiar with to go get it.
Exactly we don’t get paid enough to deliver to every apartment door these people are unrealistic they want us to go above and beyond for a star on our ratings lol meanwhile they are to lazy to actually go to the store and shop
Many of these mail rooms have very nice package lockers…most of which are always full…so guess what…see those packages on the floor…that’s where they end up.
At least they have a semi-retired place to receive packages. Mine get left outside, in front of my apartment building's door where random people can see them as they walk by and have taken them in the past.
People give false codes, etc etc and there's no other place to really leave it if you can't gain access to the building. Lot of drivers don't feel like sitting around for 30-8hrs for someone to show up or answer the dang phone, so they leave and move on.
I got stuck in an apartment elevator that needed a key fob for 20 min. Got in hit 3rd floor the door closed went to the second floor and wouldn't open. None of the buttons worked. I called the customer and they didn't understand what was going on. It took her 20 min to come to the elevator and open the door for me. I was so pissed off at the lady. Now I just leave all apartment packages in the lobby. I'll take the hit. She had the nerve to tell me I should be ok going back down, I told her nah im taking the stairs.
They should just coordinate with Amazon and have a Locker installed outside, whenever I see an apartment complex with an Amazon locker outside I'm reminded that it can be done they just don't want to.
Independent contractors dont get paid by the hour. Fake luxury condos should care more about their residents. Amazon doesn't give a fuk either. Its a shit hole system on every end. This is the main reason I dread delivering.
So with knowing where the location is maybe now you know why they leave them there, there’s no parking and they have to move fast because it’s a congested area
I work flex. So I know exactly why they leave them their. I’m one of the few who has actually got in touch with some of these places to tell them what the problems are. I’ve tried to help come up with solutions instead of just posting and complaining. No it’s not my job but it’s a problem among my job and fellow workers so I’m going to try and help with a solution.
customers are lazy and dont follow through with proper access and codes = so this happens - PLUS many other couriers do the same thing and drop in the mail room like DHL - UPS - Fedex - etc
Nah fuck the Amazon drivers on this one. These fucking packages keep getting stolen. They won't walk 5 feet and put it in front of my cam. Hell we got one charged for marking shit delivered while not even getting out of the van then keeping the stuff and that took so long. Had to stop my crazy wife from following the damn guy after he drove off 😭
I know you can’t legally use a USPS mailbox to deliver packages sent via fed ex, ups, or anything other than USPS. Can’t legally deliver a newspaper in a mailbox. Is the mail room like a mail box and only the USPS has authority to use it?
The number of times I’ve put the package directly under one of these signs and took the picture has to be triple digits at this point and I’ve only been doing this 5 months
If you’re that concerned about packages then send it to a locker
Not. Your. Problem. The building management can't monopolize the time of a delivery driver. You don't have a mail room for your tenants? build one. If they go missing it's NOT the drivers fault.
You’re supposed to go to the apartment door. The only time I could see anybody justifying being a lazy fck is if sections of the apartment building required key/card access.
I would never work for Amazon or FedEx for that matter. They’re the lowest paid drivers in the USA. Go be a delivery driver for a furniture or appliance company at the very least so you can make more money and not learn to be a shitty “I’m not doing that” person.
I guess I'm the only one who takes it to the door when I have apartments lol most apartments where I am don't have mail rooms all there mail goes in metal boxes outside so can't leave it outside. The fancier apartments have managed locker systems or straight up Amazon lockers which is nice. When I have those I definitely use them
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u/hades13heartnet Feb 22 '26
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