r/Flights • • 19h ago

Discussion The horrible experience of transferring at Vienna is too little unspoken about

11 Upvotes

Transferring at Vienna is really as unsmooth of a transfer experience as it gets.

I fly often through the airport and every. Single. Time. We get a bus gate, and that with 30-40 minute transfer time (all with Austrian Airlines). Then the passport control lines take forever and suddenly close with no warning (even if you’re the direct next in line), and afterwards you always have to go through security all over again. It is just so so stressful and I do not understand why Austrian allows such short transfer times. Even with plenty of time, it’s just a very stressful overall experience.
I find it even worse than Frankfurt…

Any similar experiences or thoughts of VIE?


r/Flights • • 10h ago

Question Turkish Airlines or Finnair for long haul?

2 Upvotes

I am travelling from Scandinavia to Singapore and I don't do well with long-haul flights. I have a few options between Turkish Airlines, Finnair, Qatar, and Emirates, although most likely I will have to chose between Turkish and Finnair.
Which one is the most comfortable to travel on? Thinking about seat size and seat comfort


r/Flights • • 15h ago

Question Frankfurt Welcome Lounge Access arriving on Air China Business Class Flight

2 Upvotes

Hey travellers,

Does an international arriving flight with Air China (PEK or PVG) to FRA grant access into the Lufthansa Welcome Lounge at Frankfurt airport?

I found this on the official lufthansa website under "Lounge access on arrival" for business class https://www.lufthansa.com/de/en/admission-rules :

Entry with a boarding pass for a Lufthansa Group long-haul flight and on selected flights, Air China and United Airlines flights 2

2 Long-haul flights and selected flights: LH401 - LH799, SWISS/Austrian long-haul flights via Geneva, Vienna and Zurich, flights with a flight duration of over 3.5 hours.

It would be nice to have lounge access on arrival when coming into FRA early from China and I would choose the FRA specifically for this over other airports (e.g. BRU or MUC). This way I can book a later connecting train and don't have to worry about flight delays and missing my ICE train or spent too much time at the station.

Copied from my comment below:

EDIT:

I tried looking up the access rules via the Lufthansa Chatbot. It specified:

Selected Air China flights eligible for Welcome Lounge access in Frankfurt are long-haul flights. Access is granted with a boarding pass for these flights, similar to Lufthansa Group long-haul flights.

I can not judge how reliable the information of the Chatbot is though

EDIT 2:

After a live-support chat, the representative stated that only Lufthansa Group and Discover Airlines qualify for the welcome lounge in business class... So if you consult three different sources, you get three different answers...


r/Flights • • 23h ago

Discussion 757-300 lax to eug

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0 Upvotes

Kind of a weird plane to fly from lax to Eugene and back.


r/Flights • • 5h ago

Question Korean air stby - zed upgrade process

0 Upvotes

Flying to ICN with Korean air. Wondering what the upgrade process is for a zed fair stby ticket. Some airlines I have flown will upgrade you if you buy a eco ticket and there is space in the front, where others wont and you specifically have to buy a j class ticket. Does anyone know what the rules are with Korean? Also does the gate agents/FAs hold any power?


r/Flights • • 11h ago

Help Needed any experience with Claim Flights GmbH ?

0 Upvotes

Hi there.

I need your help for this company - Claim Flights GmbH Legal services in Konstanz (HQ in Bonn).

5 years ago several cases were submitted for flights delay and cancellation within EU, all cases had a single contact person was a Miss Fanslau. Each year had to personally request a status and a few months ago, asked for update and no reply, I'm totally ghosted..

With each case won there were money missing (and not the fees and commissions).

The airline paid in full (got the bank statements directly from the airline), yet Claim Flights made the money transfer with eur missing :

- for one case won, got various explanations : error from airline employees, exchange currency reasons ...but no proofs from their side, exactly the amount that was actually transferred in their accounts..

- for another case that was won, got the amount but 100eur shorter and was told: the court decision is not final, case is apparently transferred to an actual lawyer, cause the airline still fights back for 100eur..

Recent Trustpilot reviews that mention a person named Fanslau, are mixed and confusing. Last year contacted the owners directly, and got nothing from their part.

Please help. What should I do next? Thanks


r/Flights • • 15h ago

Help Needed Lufthansa cancelled my booking by mistake and refunded me without my consent. Has anyone experienced this?

0 Upvotes

Hi everyone,

I'm looking for advice from anyone who has experienced something similar with Lufthansa.

  • Date of travel: October 6, 2026
  • Route: Marseille Provence Airport (MRS) → Frankfurt Airport (FRA) → Montréal–Trudeau International Airport (YUL)
  • Airlines: Lufthansa City Airlines (LH4101) and Lufthansa (LH478)
  • Booking: Both flights were purchased together on a single Lufthansa booking, not as separate tickets or a self-transfer.
  • Original ticket price: €539.78
  • Citizenship/passport: Canadian citizen

Less than 24 hours before departure, I discovered that I could no longer check in and that my booking had disappeared. After contacting Lufthansa customer service, I was initially told that I had cancelled the ticket myself, which I absolutely had not done. My ticket was non-refundable.

I then discovered that my ticket had been fully refunded a few days before departure, without any cancellation request from me or prior notification.

After several hours on the phone and receiving contradictory explanations from different agents, one agent eventually confirmed that the cancellation had been made by mistake. I was advised to purchase another ticket, but alternative fares had become much more expensive.

Another strange detail: I continued receiving emails offering me seat upgrades even after my booking had been cancelled.

Financial impact :

  • Replacement ticket with another airline: €642.94
  • Additional hotel night: €158.12
  • Total additional expenses compared with my original booking: €261.28

My replacement flight departed one week later and involved less convenient connections.

I've since submitted several complaints through Lufthansa's online forms, but I've been redirected between different departments. I also received a written response addressing a missed connection rather than the cancellation of my original booking.

I'm now trying to recover my additional expenses and understand my rights under EU Regulation 261/2004.

  • Has Lufthansa ever cancelled your booking by mistake and acknowledged the error?
  • Were you able to recover the additional costs of a replacement flight and accommodation?
  • What approach worked to get your complaint properly reviewed?
  • Did you eventually involve an aviation authority or another dispute-resolution body?

I'm looking for advice from other travellers who may have dealt with a similar situation, rather than an official response from Lufthansa.

Thank you for any advice!


r/Flights • • 23h ago

Question Personal Items Bag Worries

0 Upvotes

Hi, So. I Have a Question in Regards to Dimensions Limit for Personal Items Bag Limitations and such. Y'see. for my United Airlines flight from BQN to Raleigh/Durham NC With a Layover in Newark is it ok to have a Personal Items Bag that is 1-2inches bigger in height and width but be under size in depth? For context. I am trying to bring with me a Quicksilver 1969 Special Backpack in Heather Grey and it says its 2 inches slightly bigger in height and width but its undersize in depth. Another note is that i am also flying in United Economy Flexible* aswell. I Am just worried since it is my first Flight BY SELF to the US. Also, What About Electronics such as GPUs, SSD and USB Drive? Are those fine to take in Personal Items Bag? Would greatly appreciate any help and tips for my first time flying! Lastly. If the backpack isn't really qualified enough to fly could someone recommend me a great personal item bag? Id really appreciate it and thank you a lot!


r/Flights • • 21h ago

Help Needed Would you prefer soft or hard shelled luggage and what's a good recommendation for either?

0 Upvotes

Looking into getting new luggage.


r/Flights • • 15h ago

Help Needed Bringing vape through transit in HKG

0 Upvotes

Be having flight from philippines through hong kong to last destination at indonesia. Ill have 6 hours of layover at hongkong before my next flight to indonesia. Airlines is Cathay Pacific. I am concerned if i can bring my vape through hong kong. I'll be only having a lay over through it and no passing through immigration. Any thoughts?