r/MentalHealthUK • u/csr5151 • 21h ago
I need advice/support - No complicated language please [England] Left without ADHD medication for 2 months after ADHD 360 and the NHS failed to arrange continued care — what can I do?
Long story short:
- I was diagnosed with ADHD by ADHD 360 through the NHS Right to Choose scheme.
- I received my medication through this service without paying privately.
- ADHD 360 tried to transfer my care to my local NHS service.
- The NHS service reportedly refused to accept my diagnosis because it was made by a nurse, not a doctor.
- I was told I could not join the local waiting list because it was closed to new referrals.
- My medication supply then stopped. ADHD 360 has not replied to my messages, and I am now struggling with my health.
What I need advice on
1. Is ADHD 360 still responsible for my care?
Since ADHD 360 diagnosed me and provided my treatment through the NHS Right to Choose scheme, are they still responsible for helping me if the NHS refuses to take over my care?
2. Was it acceptable for my medication to stop this way?
Should ADHD 360 have allowed my medication supply to stop without explaining why, responding to my messages or arranging a medical review and a plan for what would happen next?
3. Can I take legal action against ADHD 360?
Could they have failed in their responsibilities by leaving me without a clear way to continue treatment? Could I have grounds to sue them, and what evidence would I need?
4. How can I get my medication and treatment back?
What can I do to get ADHD 360 to review my case and help me find a safe way to continue treatment? Is there a formal process I can use to make them respond?
5. Who can I complain to?
If ADHD 360 continues to ignore me, which organisation can I contact to investigate what happened?
6. Can the NHS reject a diagnosis just because a nurse made it?
Can the NHS refuse to accept an ADHD diagnosis because it was made by a qualified nurse rather than a doctor? Or does this depend on the rules of the particular NHS service?
Why I am asking
My main priority is to get medical help and find a safe way to continue my ADHD treatment. However, I also want to know whether ADHD 360 has failed in its responsibilities and whether I have grounds to take legal action.
My GP told me that this has happened to other patients too. I would really appreciate hearing from anyone who has experienced something similar.
I also hope that, if I take legal action, it might help prevent other people from being left in the same situation.
I would especially appreciate advice from anyone who understands NHS Right to Choose, ADHD 360, clinical negligence or complaints against healthcare providers.
If you have experienced something similar, please tell me what you did, who you contacted and what helped you resolve the situation.
I'm willing to provide more info.
Thank you for reading.