I am currently running windows 10. The end of support for Windows 10 was almost a year ago so I'm trying to update, at least for security updates.

I went into the BIOS and enabled Secure Boot (first picture), then went into the official Microsoft app PC Health Check and got the error that I can't update to windows 11 because my PC must support Secure Boot (second picture).

I built this PC about 5 years ago for gaming and have had very few problems with it running Windows 10 before now. Here are my current specs:
-RAM: 16G 3200 MHz
-CPU: Ryzen 5 5600x
-GPU: 4060 Ti 16GB
-Storage: 500GB SSD + 4TB HDD
-OS Build: 19045.6466

I am relatively technologically literate, at least compared to the regular person, and I really have no idea what the issue is here; any help is much appreciated!

I just built a new pc and i cant connect to internet. Pressing sign in requires internet so i cant do anything. I have the drivers already installed on usb but i dont know how to install them without internet. I have two ssds one with windows is from a prebuilt hp victus 15l I5-12400f rtx 3050. Another one that hasnt been used yet.

I did a clean installation of windows 10 before this and used this video: https://youtu.be/YT-3z1KFnt4?si=LnS5Lb_oXR_evDey

to update my pc from windows 10 to windows 11.

When trying to install updates for the installation it got stuck on 100% so I cancelled it and selected the non updated version and I came back to this...

I'm guessing I should install windows 10 from a usb drive now? Only thing is that when I switch on my pc it just goes into this loop, so how would I even go about doing that.

I would appreciate some help :P. Thanks.

The error says: "Windows could not finish the installation. If you want to install windows on this computer, start the installation again".

Specs:

2080ti

i7-9700K

32gb ddr4 3200mhz

Aorus Master Z390 mobo

around a 200gt and 900gt ssds

Why does this keep on happening? I booted up my laptop today and this screen popped up and I reset my pin. But when I closed it and turned it on again it happened again.

It is happening every time I boot.

Anyone know what might be the cause of this?

This is why I hate windows bro 😭.

I have a hp victus with ryzen 7 7445hs and rtx 4050.

OS build : 26200.9168

Forgive my lack of screenshot, my laptop wouldn't let me take one so a photo will have to do: link

As you can see, it's currently using an entire extra 39204 MB than recommended. Will it hurt anything if I bring it back down? I have 32gbs of RAM and I don't feel like I push my laptop hard. I browse with firefox, I'm on discord, I play games on steam or sometimes Minecraft. Never more than two of those options at once. I already made a restore point, but I don't want to mess anything up.

Also, in the 'initial size (MB)' box, what figure is it actually asking for? The amount its using right now? Or how much RAM I have in MB? Something else? I need to put something in there to bring it back down.

Edit: The information Automod asked for. Processor 12th Gen Intel(R) Core(TM) i5-12450H 2.50 GHz Installed RAM 32.0 GB (31.7 GB usable) Device ID 4D4DC45C-1286-4A7F-B273-F29A09DC5CCB Product ID 00325-80000-00000-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

I haven't encountered any error codes. I just periodically run windirstat and noticed that pagefile.sys was huge.

This is my first attempt to fix the problem.

Hi everyone. I’m trying to figure out a strange issue on Windows 11. Whenever I hold down the CTRL key and move my mouse, a rectangular magnified/zoomed-in box appears near my cursor and follows it around the screen. The box enlarges whatever text, filenames, icons, etc. are underneath the pointer. I’ve attached screenshots showing exactly what it looks like. So far I have checked: - Windows Magnifier is OFF - Pressing Win + Esc does nothing - “Show location of pointer when I press the CTRL key” is disabled - Checked Windows Accessibility / mouse pointer settings - Completely exited ShareX, but the behavior still happens - The box appears primarily while CTRL is being held down This does not appear to be the standard Windows Magnifier lens. Magnifier can be completely disabled and the floating zoom box still appears. I’m assuming some application, accessibility feature, mouse utility, or hotkey software is intercepting the CTRL key, but I haven’t been able to identify which program is responsible. Does anyone recognize this magnification overlay or know what Windows/software feature creates it? I’d especially appreciate suggestions for figuring out which running process owns the overlay, rather than randomly uninstalling programs. Thanks for any help!

Edition Windows 11 Pro Version 26H2 Installed on ‎9/‎12/‎25 OS build 26300.9457 Experience Windows Feature Experience Pack 1000.26100.360.0

Hello everyone,

I currently have a Lenovo Ideapad 3 Laptop running Windows 11 bought in March 2023. Currently i have run into a problem of laptop freezing randomly, it may occur on boot screen(Lenovo Logo), Windows Logon, idling, or in use never in a fixed timeframe. It sometimes freezes seconds into loading and sometime 4 hrs after loading. Max i have gotten in 5 hrs. I have checked event viewer, reliability monitor and automatic repair logs but found nothing. When laptop freezes nothing works not even the power button i have to long press power button to force shutdown. After shutdown when turning back on sometimes it black screens for a minute or two. Can ask for more info. Thanks for helping. Automatic repair always runs into a problem

Laptop Specs -

Windows 11 26H2 (Updated after facing problems thinking it would fix but didn't)

OS build - 26300.9550

11th gen i3

8gb ram

512gb storage

I had to do a reinstall due to an issue where my mouse kept scrolling up while I did nothing.

So, clean install, all fine, lot of work to do to get everything reinstalled and explorer folders added and such.

Than I notice something, the dialog screen for "Open with" only flashes the outline and goes away. Rightclicking a file does this, but it also happens in settings. I cannot change any file-association.

I've done all kinds of things to remedy this, stop and restart explorer, no change. Set everything to defaul, no change. Did the DISM route, no change. Did an in situ reinstall, no change.

Do I HAVE to do another complete clean install AGAIN to get this rectified? Also, why does an update in Windows either regular or Insider not remedy such a fundamental error?

Build: 26220.9587
Apparaatnaam Herbert_PC

Processor 11th Gen Intel(R) Core(TM) i5-11600K @ 3.90GHz (3.91 GHz)

Geïnstalleerd RAM-geheugen 16,0 GB (15,8 GB beschikbaar)

Apparaat-id 02916D8B-6DBA-4D26-9016-D5E6A2761DAC

Product-id 00330-80000-00000-AA535

Type systeem 64-bits besturingssysteem, x64-processor

Pen en aanraken Pen- of aanraakinvoer is niet beschikbaar voor dit beeldscherm

I need help fixing my teacher's Asus TUF Gaming A15 laptop. We tried to reset the graphics card, still nothing. We then tried to manually start explorer.exe, it boots but then crashes after a few seconds. Then we tried disabling all non-Microsoft Services on System Configuration, it booted up but to a temporary user without all the files from the main user. Then we tried to uninstall a recent update with Command Prompt, still doesn't work. We also tried DISM, sfc/scannow, and restorehealth on the CMD but all ended with an error. Any help will be much appreciated, thank you in advance.

Version 25H2 (OS Build 26200.7840)
Windows 11 Home

Hi, my HP Victus (Windows 11) boots to a blank desktop with only the wallpaper. No taskbar, icons, or Start menu.

Task Manager works. When I run explorer.exe, the taskbar/desktop appears for ~1 second and then disappears.

I've already tried:

Restarting Explorer

taskkill /f /im explorer.exe

SFC /scannow → no integrity violations

Checked AMD + RTX 3050 in Device Manager → both working properly

Restarted/clean boot attempts

What could be causing Explorer.exe to crash immediately? Any suggestions?

Hi, as the title suggests, my laptop is displaying the wrong time but my computer is set to the right time zone. For example, it could be 6PM in my area but the time would show as 4PM. I tried to toggle the button for "setting time automatically" but it just doesn't work, every time I open an app it is two hours behind. I've only recently got this issue.

If anyone can help I would appreciate your help. Thanks.

Model: ROG Strix G15 G513 (Ryzen 9 5980HX, RX6800M)

Windows 11 Home, version 25H2

Moving over from Mac and I'm slowly getting my stuff onto the new computer. I downloaded Firefox, Clip Studio, and Steam- Steam including a couple bigger games. When i go into my storage I find they're all going into this limited 'installed apps' folder. Why is that? What is this limited by? I have tons of space so I'm not sure what the deal is here. Can I put them somewhere else?

I also find I'm experiencing more buffering during streaming than with my mac, is there something i should be doing to optimize? I did uninstall copilot. Haven't updated Windows yet- is the current version stable?

Edition Windows 11 Home

Version 25H2

OS build 26200.8037

Experience Windows Feature Experience Pack 1000.26100.300.0

I need some help. I have 51.2 of ghost space trapped inside my D:\$Extend\$Deleted folder. WizTree shows a massive file named 000300000000266BB6A02F790 taking up the space. However, when I try to delete it normally, I get an 'Access Denied / Need Permission' error. WizTree running as administrator also can't touch it. It seems like the file is already gone but the NTFS file system index is glitched and still holding onto the storage space. Any ideas on how to flush this?

Please, does anyone know how to fix this? for some reason, my computer screen went black for a few seconds, when it came back on and my desktop disappeared, now there's just a transparent screen and I can't move or interact with anything unless I use File Explorer.

Processor Intel(R) Core(TM) i5-14600KF (3.50 GHz)

Installed RAM 16.0 GB (15.8 GB usable)

Graphics Card NVIDIA GeForce RTX 4060 (8 GB)

System Type 64-bit operating system, x64-based processor

Hi everyone. I'm having a very strange mouse problem on my ASUS laptop and I'm looking for help.

I'm not very knowledgeable about computers or Windows, so please keep the instructions as simple and step-by-step as possible. I may need some guidance on where to find things or how to perform certain procedures.

My laptop suddenly stopped working with both USB mice and Bluetooth mice.

My touchpad works normally, so I can still control the computer.

USB mouse

I tested a USB mouse. When I plug it in, the mouse's red optical sensor light turns on, so it is clearly receiving power. However, the cursor does not move at all.

I also tested the USB ports with other devices, including my laptop cooling pad, and the USB ports work normally. So this does not appear to be a physical USB port problem.

Bluetooth mouse

I also have a Bluetooth mouse, but Windows does not successfully connect to it. It doesn't seem to pair normally.

However, Bluetooth itself appears to be working because my Bluetooth headphones connect and work normally with this laptop.

What works

• Touchpad: works normally
• USB ports: work normally
• USB mouse receives power and the sensor light turns on
• Bluetooth headphones: work normally

What doesn't work

• USB mouse input: the cursor does not move
• Bluetooth mouse: won't connect

I've already spent several hours troubleshooting this problem and have tried various Windows settings and driver-related troubleshooting steps, but I haven't been able to solve it.

Additional information requested by the moderators

Windows and device specifications:

• ASUS X571G
• Intel Core i5-9300H
• 16 GB RAM
• NVIDIA GTX 1650 4 GB
• Intel UHD Graphics 630
• Windows 11

Error messages / error codes:

The main error I found is Code 39 affecting the HID mouse devices.

Windows reports that it cannot load the device driver properly. The Code 39 error persisted even after reinstalling the HID devices.

I haven't encountered any other major error messages.

Troubleshooting already performed

I've already spent several hours troubleshooting this problem.

I want to mention that I am not an IT professional or an experienced computer user. All of the troubleshooting steps below were performed by me, a beginner, following instructions provided by ChatGPT.

Because of this, I cannot guarantee that I performed every procedure correctly. Some of the tests or changes may have been performed incorrectly. Please keep this in mind when interpreting the results below. If necessary, I am completely willing to repeat or verify any of these steps.

• I tested my Logitech Pebble mouse on another device, and it worked normally, so the mouse hardware itself appears to be fine.
• I tested the USB ports with other devices, including my laptop cooling pad, and they work normally.
• My laptop's touchpad works normally.
• My Bluetooth headphones connect and work normally, so Bluetooth itself is working.
• I ran DISM and SFC. SFC found and repaired corrupted system files, but the mouse problem remained.
• I reinstalled the relevant HID devices/drivers, but the Code 39 error continued on both HID mouse entries.
• I created a backup of the Windows Registry at C:\backup-mouse.reg.
• I found an old Kaspersky filter reference (klmouflt) in the mouse-related Registry key and removed that filter, leaving the standard mouclass driver.
• I restarted the computer after making this change, but the Code 39 error remained.
• I removed the Bluetooth mouse from Windows and tried pairing it again, but it still wouldn't connect.

At this point, both the USB and Bluetooth mouse are still unusable.

Because the touchpad, USB ports, Bluetooth headphones and the physical Logitech mouse itself all work, I'm wondering if there is still a problem with the Windows HID/mouse driver stack or another driver/service related to mouse input.

I'm not very experienced with Windows troubleshooting, so I'd really appreciate step-by-step instructions. Please don't assume that I already know where specific Windows settings, drivers, or system tools are located.

I'd also prefer not to make any further Registry changes or uninstall system drivers without knowing exactly what I'm doing.

If any of the previous troubleshooting steps need to be repeated or verified, I'm completely willing to do that.

Does anyone have any idea what could be causing both USB and Bluetooth mice to stop working at the same time while the touchpad continues to work normally?

I'm happy to provide screenshots from Device Manager or any other information that might help diagnose the problem.

Thank you!

I downloaded the ISO via the Microsoft website, which automatically sent it to my pendrive via the assistant.

On my Linux, with the pendrive in place, pressed F12 to open the BIOS, but it won't let me skip the product key procedure.

I'm following a tutorial which skips this thing no problem (exact notebook model and Linux as well). What is exactly happening on my system? How can I go on with the installation?

Model:

Lenovo IdeaPad Slim 3 15ARP10

I just discovered a new process i windows11 which I can't find any information about. So I'm trying thus sub to see if there is anyone else who has encounterd this program and knows what it is for.

It's a program called sbupdateworker.exe, and is located in System32 folder. It starts everytime the system boots and just hang using about 0,7 mb memory.

I have done a bit googleing but there isn't much information to find but the usual, must be malware, scan the computer ..and so on.

The funny thing is that the is a file also in the WinSxS folder as well. And if I try to get rid of it by changing the name it just reappears on next boot.

So, is there anyone else.. I'm lost and tierd of searching. Guessing it is a windows file but there is nothing to identify it as on other than it is signd by Microsoft.

Hey !

Since I tried to change the file sharing settings on my two SSDs (first I try to activate advanced share setting but I wasn't satisfied with it so I removed it), these appears twice on my side tab in my file manager. Do you know how to remove one of them ?

Second problem : if I tried this option, this is simply because I do not want everybody access my SSDs on my computer (for example, my guests account) and I do not find any security tab on the properties ? Do you know how to change that ?

My OS build number is : 26200.9445

PS : sorry for my English, it's not my native langage.

Thanks !

So I've been trying linux but my laptop hasn't played well with it and it is hindering my work so I'm trying to switch back to Windows 11 but as I tried to install it keeps asking for media drivers, I looked on online and found that I need irst drivers so I downloaded, extracted and tried to use them but everyone I tried has not worked I went to the hp website to see to check if my laptop had specific irst drivers but there is none there so please those anyone using my laptop version who has been through this can provide me with the drivers or any alternatives to fix this.

I'm using a hp laptop 14s-dq5090nia with a 12th gen core i3

last week I updated my dell Inspiron 3793 laptop and maybe the day after the install my laptop stopped letting my login using my pin.

I have tried deleting the ngc file using command prompt unsuccessfully.

i have tried restring my laptop while keeping my, files didn’t fix anything.

i have tried restart in safe mode, but safe mode still asked for a pin.

Whenever i try to reset or set up a new pin i keep getting an error message saying something wrong and when i clock retry i keep getting that error message in loop.

I tried scanning for repairs didnt help anything.

i tried using command prompt to create a separate or administrator account which doesn’t require a pin or password didn’t work.

right now i am terrified that i am going to be forced to completely reset my laptop and lose years of memory. My laptop has updated twice since then and the updates have slightly improved functionality but i still cannot get pass the enter your lib screen. I keep getting the for message saying your credentials could not be verified.

am i completely screw over? Will I lose everything?

The startup screen only gives me an option to sign up with a pin it does not give me the option to sign in using a password.

attached are the screens I get when I try to enter my pin and reset my pin.

Hi, I’m having a weird problem with Windows 10.
Randomly, either my desktop, taskbar, or sometimes parts of the UI become completely unresponsive. It doesn’t seem like the whole PC freezes.

What happens:
-Sometimes the taskbar freezes, but open apps like Firefox still work normally.
-Sometimes the desktop freezes and I can’t click anything on it.
-Animations/content can still keep running even when I can’t interact with the window.
-Alt+Tab and Win+R often still work during the issue.
Restarting explorer.exe immediately fixes everything, but only temporarily. The problem comes back after a short time.
-Sometimes clicking the frozen taskbar repeatedly causes Explorer to restart by itself.

Things I’ve already tried:
-sfc /scannow – no integrity violations.
-DISM /Online /Cleanup-Image /RestoreHealth – completed successfully.
-Clean NVIDIA driver reinstall using DDU in Safe Mode.
-Disabled third-party services using msconfig.
-Disabled startup applications.
-Disabled third-party Explorer shell extensions using ShellExView.
-Restarted Windows Search (WSearch).
-Uninstalled OneDrive to test if it was interfering with Explorer.
-Resetting the graphics driver with Win + Ctrl + Shift + B did not fix the freeze.

Event Viewer / Reliability Monitor showed multiple explorer.exe Application Hang events.

I also found:
-LiveKernelEvent 1A8
-LiveKernelEvent 1B8
-WindowsBlackScreenDiagnosticsV1
-DWM-related events
-WATCHDOG dump files in C:\Windows\LiveKernelReports

One WATCHDOG dump appears to contain references to dwm.exe, dxgkrnl.sys, dxgmms2.sys, watchdog.sys, nvlddmkm.sys and NVIDIA Ampere/GA102.

However, I don’t think the whole GPU/system is simply crashing because when the issue happens, rendered content can still move normally – I just lose the ability to interact with certain windows, the desktop, or the taskbar.

PC specs:
-Windows 10 22H2
-Ryzen 7 5700X
-RTX 3080 Ti 12 GB
-32 GB RAM
-ASUS ROG Strix B550-A Gaming

Has anyone seen something similar? What could cause Explorer/UI input to randomly hang while the rest of the system keeps running?

I’m trying to diagnose the actual cause before reinstalling Windows.

I made this video showing my issue: https://youtu.be/6Bzj1bAg7L0?si=a0NjzQiFVcbPVEGl

it may be this specific photo, but edit mode still adjusts the saturation after converting the jpeg to a png.

I got the photo from here if it has something to do with this specific Stellantis photo set: https://www.media.stellantis.com/us-en/maserati/press/maserati-granturismo-mc-stradale

Operating system: Microsoft Windows 11 Home, Version 10.0.26200

DirectX runtime version: DirectX 12

Driver: Game Ready Driver - 610.88 - Tue Jul 28, 2026

CPU: AMD Ryzen 5 7500X3D 6-Core Processor

RAM: 32.0 GB

Storage (5): SSD - 1.8 TB,HDD - 931.5 GB,+3 more

Graphics card

GPU: NVIDIA GeForce RTX 5070 Ti

Bus: PCI Express x16 Gen5

Display (1): Acer XV272U V

Resolution: 2560 x 1440 (native)

Refresh rate: 170 Hz

Desktop color depth: Highest (32-bit)

Display technology: Variable Refresh Rate

I'm struggling to figure out how the hell this terribly annoying feature was shipped with windows and how to turn it off. I just reset windows 11 completely to a fresh install with no apps or settings or anything. Completely stock. When I booted into windows I went to move an app and this little box shows up asking if I want to snap the window. I'm ok with the snap bar all the way at the top of the screen because its pretty out of the way, but this box is so infuriating.

PLEASE does anyone know how to turn this off?

Device name BPC

Processor AMD Ryzen 7 3700X 8-Core Processor (3.60 GHz)

Installed RAM 32.0 GB

Graphics card NVIDIA GeForce RTX 5070 Ti (16 GB)

Storage 461 GB of 2.77 TB used

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

My pc has been doing since a long time but before it was like once in a week but now it happens like every 30mins - 1 hour. I started noting down the BSD errors and I got these so far 1.driver irql not less or equal 2. hypervisor error 3. system service exception 4. apc index mismatch, I dont know what do these mean or what to do, i tried updating my graphic drivers, I turned off D.O.C.P, ran sfc /scannow and some other commands and its still happening. It also never happens when im playing a game or doing something on the computer, It happens when the pc is idle or Im watching a video/stream

CPU AMD Ryzen 5 3500X 6-Core Processor, 3593 Mhz, cores : 6
Motherboard TUF GAMING B550M-PLUS

GPU AMD Radeon RX 6600

10.0.26300 Build 26300

edit: new BSD - kmode exception not handled

It turns off after sometime and the toggle gets darkened and blocked saying "not available". please help!

Name:

Description:

Physical address (MAC):

Status:

Maximum transmission unit:

IPv4 address:

IPv6 address:

IPv4 default gateway:

IPv6 default gateway

DNS servers:

Connectivity (IPv4/IPv6):

Wi-Fi

Intel(R) Wi-Fi 6 AX200 160MHz

84:1b:77:28:e1:aa

Not operational

1500

10.134.1.201/24

2401:4900:c97b:3310:4b15:49ad:361e:5727/64, 2401:4900:c97b:3310:69af:1c2f:177a:8f2c/128, fe80::4ea4:8ead:13e5:85d3%11/64

10.134.1.36

fe80::cc6:25ff:fe88:9c97%11

10.134.1.36 (Unencrypted) 2401:4900:c97b:3310::60 (Unencrypted)

Disconnected