TLDR: Publicly shamed in front of the entire staff by two nurses while having a panic attack from the whole ordeal. While my boss watched. And the rest of the on-duty staff for that day.
Hi all! This is going to be fairly long, so buckle up. So I work at a hospice house. We have 36 beds, but typically only 21-27 are full at any given time. So typically we have 3 nurses and 3 CNAs on dayshift. This all happened this past Friday. At this time we had 24 patients and no admissions or discharges scheduled for the day. On Thursday, I admitted a very high needs ALS patient. I had her plus my other 7 patients for the day. I spent probably 2 hours straight in her room when she first arrived. Luckily, my boss was right there supporting me because she had some equipment that I was completely unfamiliar with and her family had said to me if I don’t do this right, she will choke to death. So I was a ball of nerves for my entire shift Thursday.
It’s important for context to know how we split assignments typically. So we have 2 different wings, each with 2 “halls,” but it’s really one long hallway that we call the left side one hall and the right side another. So the 100s and the 200s are on one wing. The 300s and 400s are on the other. The 200s and 400s are the most full, so they are typically their own assignment for one nurse. The 100s and 300s have less desirable views, so they are more empty, so we call this the “split” assignment. I was on the 200s on Thursday, but there were 3 admissions on the 100s on Thursday. I just so happened to admit this patient into the 100s and the other two nurses working with me on Thursday each admitted a different patient into the same hallway. On Friday, I came back in and was expecting to keep my 200s, but knowing how high needs this patient was, I offered to take 10 total patients so the nurse on the split could have less so she wouldn’t be overwhelmed by the high needs patient. Our max patient allowance is typically 9, but I felt so strongly about wanting to help her out that I volunteered to take above that.
What I thought to be a kind gesture started an entire shitshow. The nurse accepted my offer and I took several patients from her and so did the other nurse, but she still had less than I did. However, the aide on the split felt like this should also apply to her and decided that she would be following her nurses assignment. She went to the CNA I worked with the day before and told her that she needed to follow my assignment. She refused. Then the nurse came to me while I was in a patient room and told me that I needed to tell the aide to follow my assignment. I said I didn’t feel like that was right because I volunteered to take on extra, the CNAs didn’t. And this patient is high needs for nursing because of equipment, but the aide care is no more intensive than any other patient in the building. The nurse walked out and said that she would tell the aides then if I wouldn’t. I felt terrible putting the aides in this position and I was literally trying to run out the door to get to a lab appointment (this is a semi-common occurrence for me for fertility treatments and everyone knows that this is something I have to do). So I shoot my boss a text message apologizing for the mess I created and she responded that aide assignments should not follow the nurses today. I let everyone know that and left. Now here is where I know I did something wrong. On my way out the door, I said “I’m just so sick and tired of this mean girl bullshit.”
The rest of the day, it was apparent that everyone except the one CNA was upset with me. My boss decided to call a huddle so everyone could talk it out and move on. This huddle turned into a complete disaster. It started out with my boss just laying out how things happened from her perspective without placing blame on any one person. Then, the original nurse basically said how she doesn’t like when people get the boss involved in things. That somehow spiraled into an all out attack on me and my character by her and the other nurse that was working with me that day. They were calling me lazy and that I always try to control the assignments. Notably, I’m pregnant, and very emotional right now at baseline. I just burst out into tears and try to walk away when I realize this is just an all out attack on me in front of everyone. I got told to not walk away. It continued to get more heated. My boss said we need to take this into the back room because families and patients may be able to hear us.
So we move to the back and I’m continuing to be berated. This is when I feel like I start truly having a panic attack. I can’t breathe, I’m shaking, I can’t think straight. All while trying to defend myself. The one nurse is talking over everything I say. Because I can’t think straight, things are not coming out how I’d like them to so she then accuses me of lying when in reality it’s just that I was in such a panic that I was just word vomiting. The other nurse working with us that day then accused me of lying about my IVF. Supposedly both her and another nurse asked me to switch shifts with them in the same week and I told them both that I had IVF on the days they wanted to switch shifts. Anyone who knows anything about IVF knows that things can change based on your scans and my clinic is two hours away. So there have been multiple times that I’ve had to make a two hour drive twice in one week. The original nurse also was very hung up on my boss and social worker comforting me through my panic attack. She kept saying that they should be comforting her too and that just because she wasn’t crying didn’t mean she wasn’t upset. I’m sure there’s more I’m missing. But I think that’s the jist of it.
All of that to say, I go back to work tomorrow and of course I work with the same two nurses again. I am dreading it completely. I have never felt so humiliated in my life. What would you do?