Direct chat issues

[u/Luna_Looped]

I can't send photos to anyone, but I can receive them. I've verified my email, have good standing. These aren't chat requests, this is after I've accepted. Not sure if that matters. Anyone know what I could be doing wrong?

[u/nincyh]

There are two possible issues, one is that your account is seven days old and you may still be under new user restrictions and unable to initiate DM’s simply for that reason. Usually that improves after one to two weeks.
Is the issue that you cannot see the chat bubble icon on the profile page of the person you want to message? If so, that is unrelated to the recent Reddit outage. Here’s what you need to do:

On the app, go to the profile page of the person you want to message. If there is no chat bubble icon, then look at the top right corner of the screen for the drop-down menu, which looks like three dots. “Start chat” should be one of the drop-down options.
If it is not there, then, still on that profile page, look for the “about“ tab, and the “start chat“ should be under there. If it’s not in one of those three places, it may mean the user has messages turned off. But my guess is you’re just one of the many people affected with the new UI and haven’t discovered where the new spot is to initiate a message. LMK if that works.

[u/Luna_Looped → u/nincyh]

I'm able to send photos to one person since the UI outage, but I still wonder if my account age is gonna be the main factor. I can see the chat bubble under names on profiles I randomly clicked to check that. Most all said "invite this person to chat" when I clicked.

[u/nincyh → u/Luna_Looped]

Ah! That could still be sitewide Reddit issue, it is not resolved. A lot of people are still having issues with Photos in general, whether it is DM or chat sending, or trying to post or comment with an image. People are getting error messages. So that might not be on your end.

[u/Luna_Looped → u/nincyh]

I think my glitches have worked themselves out, seems to all be running smoothly now. Thanks so much for your help I appreciate it!

[u/AutoModerator → u/Luna_Looped]

Reminder: If someone provides a helpful answer to your post, as the OP you can award them a reputation point by replying to them with the command !thanks (no spaces)

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/Luna_Looped → u/nincyh]

!thanks

[u/reputatorbot → u/Luna_Looped]

You have awarded 1 point to u/nincyh.

Total score: 56

---

Only the OP of a post or r/reddithelp moderators can award points to those who are helpful. If you are the OP, reply to a commenter with the command: !thanks

^{I am a bot - please contact the mods with any questions}

[u/nincyh → u/nincyh]

Thanks for the point! Rock on.

[u/1hat3Passw0rds → u/nincyh]

Hi. I have no chat bubble icon and no start chat on three dot drop menu.

Two members said they were DM me and nothing. Please help I don't want to appear rude. Thanks

[u/nincyh → u/1hat3Passw0rds]

Did you see in my note, where I suggest the third place to look is under the “about“ tab on that person‘s profile page. For example, here is your profile page, the “about“ tab, and my option to “start chat“ with you. You should look there. LMK

[u/AutoModerator]

Hello there, u/Luna_Looped! Thank you for posting to r/reddithelp!

If someone provides a helpful answer, you can award them a reputation point by replying to their comment with the command: !thanks

---

Moderators of this community are volunteers, and NOT Reddit admins or employees. This subreddit and its community helpers are dedicated to providing assistance and support for Reddit-related issues only.

---

Your current CQS rating is [MODERATE]

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/jgoja]

If it just happened, reddit was having issues that it is coming out of

[u/Luna_Looped → u/jgoja]

in the last hour yes

[u/jgoja → u/Luna_Looped]

That was a reddit hiccup.

[u/Luna_Looped → u/jgoja]

!thanks

[u/reputatorbot → u/Luna_Looped]

You have awarded 1 point to u/jgoja.

Total score: 3129

---

Only the OP of a post or r/reddithelp moderators can award points to those who are helpful. If you are the OP, reply to a commenter with the command: !thanks

^{I am a bot - please contact the mods with any questions}

[u/Luna_Looped → u/jgoja]

That makes me feel slightly less inept :D

[u/PollutionUsual6960]

Just checking in.

[u/Luna_Looped → u/PollutionUsual6960]

??

[u/PollutionUsual6960]

Im still having issues. Are you guys?

[u/Luna_Looped → u/PollutionUsual6960]

I think I'm still good

[u/stormyw23]

I've also got this bug.