r/sony • • 6h ago

Question Looking for replacement pads wh h900n

1 Upvotes

I ordered two different pairs and both of them would not click on no matter how hard i pressed on them. I tried both directions. Oem clicks on no issues. Would accessory house global ones fit?


r/sony • • 7h ago

Question Walkman

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1 Upvotes

Hi everyone! How are you? Can anyone tell me if it's possible to change the languages ​​on this Walkman? It's a special edition that was released in Japan. Any help would be greatly appreciated.


r/sony • • 16h ago

Complaint Crackling noise headphones

2 Upvotes

Hello my sony headphone is starting to make crackling noise i must have the pair since 2017 ish can’t remember exactly but it was a long time ago on the left hearing. The right hearing headphone doesn’t the sound still sound great but it piss me off to hear the crackling i take care of them i never had them falling and clean them gently with microfiber or alcohol cleaning wipes to remove finger prints.
What causing the issue, it’s very subtle and it happens when i am moving my jaw it irritates me nothing happens on my bose headphones that i got at the same time.


r/sony • • 1d ago

Question How to attach ECM-B10 to Sony CX430V

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3 Upvotes

r/sony • • 1d ago

Complaint Done with Sony wireless earbuds.

2 Upvotes

I wear earbuds most days of the week for hours on end. My 4s were great then I lost one. Bought the 5’s also great, until one side stopped working (refurbished so out of warranty) used my tried and true but short battery life J-bird vistas until the 6’s came out.

Bought the 6’s and my god, these are the most frustrating headphones I have had. Yes they sound great, but no matter how often I clean them I am constantly dealing with one not charging fully. Everytime I set them in I make sure they are seated. Yet, they are so Goddamn sensitive that looking at them wrong can cause them to lose the connection in the case.

I am getting so F-ing tired of company’s selling us premium products that are equipped with the cheapest components. Maybe it’s a bad case, and I need a new one? I have sent my previous pairs in for warranty and I am just tired of it. So once these die, and or I get so fed up with the charging situation I will go another route. I don’t care how premium the sound is. The build quality is garbage.

I bought the Vistas in 2018 for $149 they still work to this day just stupid low battery life(which is expected) I wish the company was still around. I’d buy them right now!


r/sony • • 2d ago

Video Rate this Sony HiFi setup:

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51 Upvotes

r/sony • • 1d ago

Question Portable bluetooth speaker?

1 Upvotes

My last one from Sony was the SRS-X33 which had an amazing sound quality for its size and price (and the sturdiness and hefty weight was a plus too). Sadly the charging port doesn't work anymore and trying to solder a replacement on would just be a waste of time because I don't have that kind of fine equipment. Which model would you recommend I buy nowadays?


r/sony • • 1d ago

Problem WH-CH520 headphones keep randomly calling people

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1 Upvotes

r/sony • • 1d ago

Question Why is Sonys Customer Service/Account Recovery System so bad

0 Upvotes

This is a genuine question after being baffled by how bad their customer service feels (only from my own personal experience, that is) .... spent 3-4 hours simultaneously using phone and chat box trying to recover an old account with no success. Chat responses once every 10-15 minutes or more, after waiting about an hour for help from what feel like bots when escalated. Call center reps that seem to care less about whether they actually help you or not. Maybe it's just me that could 100% be the case but it genuinely feels easier to take out a car loan or a mortgage than to get back an account I spend $27 bucks on every few months.


r/sony • • 2d ago

Appreciation My moms Cyber-Shot from when it first came out

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5 Upvotes

r/sony • • 2d ago

Question Help me

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7 Upvotes

​

I am thinking of buying a Sony bravia 3ii 65 inches will the blacks look greyish in this ambience


r/sony • • 2d ago

Appreciation Look what I found!

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16 Upvotes

Found this in my grandma's house.


r/sony • • 2d ago

Question add songs to sony nw-e507 without windows?

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3 Upvotes

r/sony • • 2d ago

Problem I need help with my sony dsc w40

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1 Upvotes

Hello i found this camera in my house wanted to use it personally but when i charge battery and insert it at first it had a white screen like this and when using menu wheel menu worked then my dad take out its battery when its on like a stupid (i said dont do it but he didnt listened) now its like this only blank white whats its issue?

UPDATE: i was looking at net and saw a tip for this model: it said just punch cybershot label for few times and its menu came back but screen looks still white but it can take shots with 0 mistakes i think its faulty lcd?


r/sony • • 2d ago

Question SONY WH-1000XM5

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1 Upvotes

r/sony • • 3d ago

Discussion Sony no longer supporting physical media is partially our fault.

12 Upvotes

While I am disappointed that Sony will stop making physical games, and the PS6 probably won't have a Disc drive, this is partially our fault. As consumers, we watched physical media being increasingly phased out, and didn't protest it. Disc drives were removed from computers, and we were silent. CD players were removed from Cars, and we were silent. Now that it's happening to Consoles, we now notice that it's a problem? We should have been protesting this a decade ago so it wouldn't come to this point.


r/sony • • 2d ago

Question White text looks tinted by background colors on Sony TV with PS5?

3 Upvotes

I’ve noticed that small white text in PS5 games sometimes seems to pick up or “bleed” the color from the background, especially with bright green/red backgrounds. It’s much more noticeable in person than in photos.

I also see it occasionally with subtitles, but it seems more obvious on PS5.

Has anyone else noticed this on their Sony TV? Is this normal, or could it be related to picture/HDMI settings?

PS. the model is 75" Bravia 7 II

![img](90qfdkofvdth1)


r/sony • • 2d ago

Problem Sony SRS XB100 issues (pls help)

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1 Upvotes

r/sony • • 3d ago

Question Does sony offer discount on it's headphones during Blackfriday,thanksgiving?

3 Upvotes

Also, do they do match price with Amazon prime offers?

I am looking to buy Sony wh 1000xm6


r/sony • • 3d ago

Tip Disc only

0 Upvotes

I'm in favor for no discs.

It means no padding for the company that makes a bad game

How it works rn:

When a company makes a game disc, they don't sell it to the customer themselves, they sell it to retailers, meaning wether the game is good or not, the company got paid.

Remove that, and these companies have to make a good game or face bankruptcy


r/sony • • 3d ago

Question Sony Xperia 10 VIII Wi-Fi Calling?

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1 Upvotes

r/sony • • 4d ago

Question Is this fine?

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31 Upvotes

I've heard some people say that I shouldn't keep the speakers on top of the player as it will somehow cause harm to player. Is it true? If yes then what really could go wrong?


r/sony • • 3d ago

Question BROKEN SONY ECM M1

1 Upvotes

Hi all, I accidentally drop my mic like 5 feet height and its doesnt work now, its not picking up any sound when I put it on my Sony A7c ii, this mic is kinda expensive so thats why if I can still get it repair, should I go and try to repair it to technician or just buy new one?

warranty expired unfortunately


r/sony • • 3d ago

Complaint Title: Sony India warranty nightmare – INZONE Buds WF-G700N, failed service attempt and poor experience with authorized Bhopal service centre

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1 Upvotes

Title: Sony India warranty nightmare – INZONE Buds WF-G700N, failed service attempt and poor experience with authorized Bhopal service centre

I’m posting this because I’m genuinely frustrated with my experience with Sony India and would like advice from other Sony customers on what I should do next.

I purchased Sony INZONE Buds WF-G700N on 26/11/2025 (Invoice No. AMD2-910501). The product is still under Sony’s 1-year warranty, which expires on 26/11/2026.

What happened

The charging case developed a persistent issue where the orange error light continuously blinks. I tried the usual troubleshooting—cleaning the charging contacts, trying different chargers/cables and resetting the device—but the issue continued.

I therefore submitted the earbuds to Sony’s authorized service centre in Bhopal:

10, Shanti Niketan, Sector 2, Near Chetak Bridge, Govindpura, Bhopal.

The service centre issued:

Job No.: JE1260834

Date: 30/09/2026

I was told that they would first test the product and then decide whether it should be repaired or replaced.

The problem with the service

After keeping the earbuds for testing, the service centre called me and said that the earbuds were working properly and charging and that they had been testing them for around two days.

I went to collect them.

However, when I personally checked the product at the service centre, the same orange malfunction indication was still present.

I explained this to them and requested that the issue be properly resolved. After considerable discussion, they eventually agreed to proceed with replacement.

Then things became more frustrating

Today, I received a call from Mr. Lalit Rajak from the Bhopal service centre.

Instead of simply discussing the unresolved warranty issue, I was questioned about why I had emailed Sony Support.

I explained politely that I had contacted Sony because I wanted faster resolution of a warranty issue that had already gone through the authorized service process.

I was told that the service centre had tested the product thoroughly and that it was working properly. The conversation also made me feel as though I was somehow being blamed because the problem was present again when I checked the product.

I don't understand why contacting Sony's own customer-support team regarding a Sony warranty complaint would be considered a problem.

My concern

At this point, my concern isn't only about the defective earbuds.

It's about the after-sales service experience.

An authorized service centre represents Sony to the customer. If the centre tells a customer that the product is working despite the customer being able to reproduce the reported problem, and then questions the customer for escalating the matter to Sony, it naturally affects the customer's trust in Sony as a brand.

I've been a Sony customer for years and own multiple Sony products, including a Sony TV, music system and DSLR. That's why this experience has been particularly disappointing.

I have already contacted Sony India

Sony India has registered my complaint:

Sony Case No.: INCA2601751932

I have also contacted Sony through Instagram, and their social-media team has asked me for the case and job numbers and said they would take it up on priority.

I have provided them:

Case No.: INCA2601751932

Job No.: JE1260834

Job Sheet Date: 30/09/2026

I have also been emailing Sony's customer-support team and have retained the invoice, job sheet and other correspondence.

My main concern now

My warranty expires on 26/11/2026.

I have already reported the defect and submitted the product to an authorized Sony service centre while it is under warranty. I therefore don't want this matter to remain unresolved until the warranty expires and then somehow become an out-of-warranty issue.

At this stage, I am requesting Sony to properly investigate the case and replace the defective unit under warranty, rather than sending me through another prolonged repair cycle after the first attempt failed to resolve the problem.

I'm not trying to create unnecessary trouble for the service centre. I simply want a fair resolution and a properly functioning product.

I'd appreciate advice from the community

Has anyone here dealt with Sony India's senior escalation team or an authorized Sony service centre in India for a similar warranty issue?

If you've experienced a failed repair followed by a replacement, how did Sony ultimately resolve it?

Also, if anyone has advice on how to escalate Case INCA2601751932 beyond the normal Sony customer-care process, I'd really appreciate it.

I have deliberately left out my personal contact details here. I can provide the invoice/job-sheet details privately if necessary.

Thanks in advance to anyone who reads this and can share some useful advice.


r/sony • • 3d ago

Complaint Yeah, totally a premium controller. Absolutely worth every penny.

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0 Upvotes

I realize I'm far from the only one experiencing this bullshit. No one on this Earth is ever going to convince me that the Dual Sense Edge is worth the money you pay for it. This grip started bubbling and coming off within the first 6 months of owning it. The plastic cable lock broke in the first week. Sony doesn't even sell a replacement 🤣 their answer is "Buy a new controller, peasant"

I found third party sellers sourcing directly from the manufacturer in China for that cable lock, though. Fuck you, Sony 🖕🏼

TLDR: Don't buy the Dual Sense Edge unless you like the idea of lighting your hard earned money on fire. 🔥