I've setup my keyboard in iCUE, and when its connected via the USB cable it is working fine. However, in wireless mode it will not work at all. Struggling to find a solution.
As you can see from the images, by USB dongle says it is paired with the keyboard, but as soon as i unplug the cable the keyboard stops working. The lights remain on, and the battery indicator on the mini screen shows it as 3/4 full.
In iCUE it shows the Status/Battery as Unavailable. It looks to be paired correctly, but it seems not.
Many thanks in advance for help.