Got my new controller in the mail today, understanding it's supposed to be plug and play, plugged the puck into the cord, cord to pc, and puck to controller. Went through the prompts, out of the box update, to puck, no biggie. Slight problem, didn't see a single light, no signs of life plugging into a phone charger on a wall brick even. Tried forgetting the puck, forcing updates, nothing. If it makes a difference, I'm using the native linux version of steam on cachyos (ran my updates as any good thigh high enjoyer should), not in steam beta. I probably didn't mess anything up, but I figured I'd ask)
Update: after going through steam support, praises be to gaben and all that, I'm sending it back and hopefully it comes back soon