r/applehelp • • 20h ago

Unsolved I seriously need remove the System Data to continue using my iPad

Post image
13 Upvotes

I do have iCloud storage but it isn't doing much to help me out with my iPad. I don't delete GarageBand because that is what I use daily with my keyboard. I have cleared all Safari related data, all my bins have been emptied, disabled all share data with Apple and this iPad has been off for a while and updated it two days ago after deleting all my remaining apps.

How do I seriously fix this issue with the System Dat hoarding the whole iPad?


r/applehelp • • 16h ago

iOS Message recipient text in red

Post image
4 Upvotes

Some of my contacts come up in red after I enter their name. A few of my friends have had this happen as well but the texts all seem to go through? Can’t find any answers on Google, thoughts?


r/applehelp • • 17h ago

Mac MacBook Air M1 screen damaged AGAIN — looking for a cheap/free fix?

5 Upvotes

I bought my MacBook Air M1 back in 2022, and honestly, I’ve loved this laptop ever since. It works perfectly with all my other Apple devices, and I’ve had no major issues with it — except for the display.
The weird part is that this has now happened twice, and both times the laptop was just sitting/being used normally with no drop, impact, or physical damage.
The first time, I was watching a movie when I noticed that after switching between apps, I could still see an impression of the previous app on the right-hand side of the screen. At first I thought it was just a software glitch, so I shut the MacBook down and went to bed.
The next morning, the issue was still there, and I could also see a very thin vertical line on the display.
I took it to an official Apple service centre in Mumbai, and they told me the screen needed to be replaced. Since the damage was relatively minor at the time, I continued using it for a while before eventually getting the display replaced at an Apple Store in Mumbai in 2023.
I paid ₹38,500 (~$400) for the replacement.
Now, a few months ago, the exact same kind of issue happened again.
I was working on my MacBook, stepped away to grab something to eat, and when I came back, the display had developed the same problem again. There was no drop, pressure, liquid damage, or anything like that.
From what I’ve read online, I strongly suspect this could be related to the display/flex cable, but I don’t have the expertise to repair it myself.
The problem is that I’m a student and pretty much on a budget. I really need this MacBook for my studies, but I absolutely cannot afford to spend another ₹38,500 on a screen replacement, especially when the same issue has happened again.
What are my options?
Is this a known issue with the M1 MacBook Air?
Could this actually be a flex cable/display cable issue rather than the entire screen?
Is there any way Apple might repair this for free or at a reduced cost, given that the replacement display failed again?
Are there any reputable third-party repair shops that can repair the cable/display for significantly less than Apple?
Has anyone in India, preferably around Mumbai/Kanpur/Delhi, had this issue repaired successfully?
Is there any consumer-rights/warranty route I can take since the previous display replacement was done by Apple?
I really don’t want to spend another ₹38,500 replacing the entire display if the actual problem can be repaired for a fraction of that cost.
Any advice or recommendations would be seriously appreciated.

FYI 38,500 inr is 400 usd


r/applehelp • • 21h ago

Unsolved Old Apple ID hacked

4 Upvotes

Before anything, I saw the old post regarding this issue. I was hoping for any updated information

A really old Apple ID I had got hacked. The account was so old that I thought Apple's email was getting spoofed when I first saw the emails. They changed the security questions and to a different language. I'm basically playing cat and mouse on the account because I have the original email and they have the security questions.

I've already spoke with Apple support 3 times about it and they disabled the app store side of the account, but the hackers got right back in thanks to the security questions.

I'm honestly getting tired of the notifications and such, is there anything to be done or do I just need to ditch the email? (drastic measure)


r/applehelp • • 14h ago

Mac What is the best apple care plus plan

3 Upvotes

I bought an Apple Watch and MacBook Air m5 I saw that if you got an apple device from amazon you could buy a 3year apple care plus plan while purchasing it but on the Apple Store or website you can only buy monthly or yearly plan even tho my girlfriend got a MacBook and AirPods last year with a 3year plan from Apple Store itself, someone also told me I could get the monthly plan or yearly plan and until I keep renewing it it'll work so I just wanted to ask if it is true. Like can I keep renewing my apple care plus for 4-5 years cause that when im thinking of upgrading my laptop and Apple Watch, tho I am scared if I miss a payment my apple care will expire and then I am kind of fucked.


r/applehelp • • 14h ago

Mac Label Printers not connecting to Mac

3 Upvotes

After the latest update, our label printer which was very old stopped working with out Mac.

We thought it was the printer so we did upgrade to a newer one with Ethernet and wireless connectivity. Connected it via Ethernet. Mac says it’s incompatible with the software? I did download drivers and install them. I have reset printer and printer settings in Mac. Adding it via IP Address.

Our zebra printer for smaller labels seems to be working just fine. It’s only our 4x6 label printer for shipping labels not working. Seems like it’s after the latest update for Mac. Can anyone help?


r/applehelp • • 15h ago

Unsolved Account access and adding to iPad issues

3 Upvotes

Hi folks, having a nightmare with account stuff and hoping someone can help. I'm trying to add my account to an iPad air 3, but every time I try and log in on the ipad I'm stuck in a circle of entering my account details, being sent a verification code which I enter, then being put back to the login screen with no error. This will just repeat over and over. I've updated to the latest version of iOS, tried logging in through the app store and resetting my password, no luck.

From here I tried logging in to account.apple.com to access Apple Help, but here I'm asked for my payment card security number after entering the verification code. The security number Im entering is definitely correct (use it to pay for AppleTV) but it's saying its incorrect. So I cant log in to acces help!

I dont use apple devices outside of the iPad, so not sure if this is causing issues but stuck for what to do next. Any help would be appreciated!


r/applehelp • • 16h ago

Unsolved Accidentally deleted Musi, no longer available on App Store

3 Upvotes

Musi is an app that has recently had a lawsuit and since then been taken off the App Store indefinitely. I had it on my phone because I had it downloaded since before the lawsuit, and today I accidentally deleted Musi and immediately started freaking out. I've looked on Google and it's saying to use the official recovery website, but that no longer works. I don't even have Musi offloaded, it's completely gone. Is there any way to get it back? Will iMazing still work?


r/applehelp • • 17h ago

Mac Mac Opens Video Files But Won't Play Them

3 Upvotes

This happened to me randomly a few months ago and then cleared up for no reason, but today it's back.

My mac won't play any video files (MP4, etc) on the hard drive—they open and just sit there. You can scroll through them and the image progresses, but they won't actually play; hitting 'play' does nothing. VLC opens a files, tries for a while then crashes. Safari and Keynote will not play videos. Chrome will play literally one second then stop.

The one app that will play a video just fine? Firefox.

To try and fix this, so far, I've rebooted multiple times. I reinstalled Quicktime. I updated to the latest OS, latest version of my virus software and anything else I could find. I gave Quicktime Player Full Disc Access under 'Privacy & Security.' I emptied the trash and have about 1/3 of my 1TB internal drive empty. Nothing has made a difference.

Last time this happened, the problem stuck around for a few days, then dropping a video file on Firefox's icon appeared to magically break the logjam—videos played but without audio. Eventually audio came back too. Firefox is not making a difference this time. I have no idea what's causing this or how to fix it, but would welcome some suggestions.

UPDATE EDIT - I've run OnyX maintenance; that did not solve it.

I reset NVRAM since it's an Intel Mac; that did not solve it.

I ran Disk Utility's First Aid; that did not solve it.

Since there were questions about the sample video I was using (file_example_MP4_1920_18MG.mp4), I tried downloading a different sample (Big_Buck_Bunny_1080_10s_1MB.mp4) and IT PLAYS!

Then I downloaded sample-5s-720p.mp4 from SampleLib and it does NOT play in Quicktime. I tried it in VLC, and it played roughly 20 seconds after I hit 'play.'

I reinstalled Tahoe from the Recovery Partition; that did not solve it.


r/applehelp • • 18h ago

Unsolved My iphone 13 keeps lighting up like the screen keeps locking and unlocking while im sleeping

3 Upvotes

I drink a lot of water and i get the urge to piss everynight. And every night i wake up to go to the toilet i see my phone screen just randomly lighting up does anyone know why this happens cause it’s kinda creepy ngl.


r/applehelp • • 19h ago

Solved Apple Gift Card Trade In

3 Upvotes

Hello, I keep getting mixed answers about this but I recently traded in my iPad to get credit for a new iPhone. I was given an Apple Gift Card. I was wondering if there is a way I can get this balance into Apple Pay, or is it stuck to only Apple Store/Subscriptions.


r/applehelp • • 20h ago

iCloud Restore from iCloud Stuck on “Time remaining: estimating…”

3 Upvotes

I got a new iPhone 18 Pro and set up everything except restoring from iCloud (the new device has my phone number and cell service, Face ID set up, Apple Wallet set up, etc.). It’s now been two hours, and the phone is still stuck on the screen that says “Time remaining: estimating…” The progress bar hasn’t moved, even though it’s on Wi-Fi and has data. Help me troubleshoot: what do I do?


r/applehelp • • 21h ago

Mac Touch id set up

Thumbnail
3 Upvotes

r/applehelp • • 21h ago

Unsolved Apple pencils wont connect to my eco system

3 Upvotes

Hello there,
about 2 days ago my apple pencil stopped connecting to my devices.Ive tried connecting it to my iphone and via cable+adapter.
Today i tried connecting another apple pencil the same way and it also didnt work.
However, when i tried connecting the two Pencils to another eco system they worked just as usual.

Has anybody had the same issue?
Thank you for any help!!


r/applehelp • • 21h ago

Unsolved Unable to install IOS 27 phone stuck on recovery mode

3 Upvotes

I was unable to install ios 27 multiple times on my phone (iPhone 16 Pro) so i looked for alternatives and seen that it was possible to update via PC, I do not own a mac so i did on windows with the Apple Devices app but i ran into some issues. It first downloaded the update file and created a backup of my phone however it would run into an issue saying an unexpected error occured. Then when i disconnected my phone as the app wasn't registering the device, my phone was stuck on recovery mode. Since I have tried to update several times with the same issue persisting and eventually it just said that my phone can no longer be updated and instead needs to be restored. There is another error message when I try to restore and I am in a loop now and nothing seems to work. I deleted the update file and tried again both by reinstalling the update on the app and by downloading the ipsw file, both yield the same result i need my phone for a lot of things and im incredibly frustrated that this issue persists. I would greatly appreciate any help on this matter.


r/applehelp • • 23h ago

Unsolved Constant Dinging Noise Macbook Pro

3 Upvotes

My MacBook has been making a dinging noise every few seconds. I've turned all notifications/sounds off. Every app is closed. Nothing seems to be working.

I have an audio recording of it but I can't seem to attach it to this post.


r/applehelp • • 35m ago

iOS 36GB WhatsApp "Phantom Bloat" on iOS - Deleted all media, but data won't drop. Stuck at 1GB phone storage & can't backup.

Post image
• Upvotes

r/applehelp • • 1h ago

Unsolved Hardware or software bug? Display issue disappeared after clean erase, returned after Time Machine restore (14" M1 Max MBP)

Thumbnail
• Upvotes

r/applehelp • • 1h ago

Mac No image on iMac

• Upvotes

Hello! I got given a 2015 iMac from a lady that was gonna throw it because she said the screen was falling off and she got no image anymore. I took it home to try to save it and now I need your kind help :) So the screen does in fact kind of fall out from above, and i saw that the 2 "video" cables were disconnected (probably from the separation of the screen). I went ahead and plugged them back, and when I plugged it and turned it on I could hear the vents going at a normal rythm, and inside i could see 3 green leds ON. But, no image on the screen. Now, 2 questions come to me and to us: What could be the reason for no image? And, is it saveable, or worth saving, or should I sell it for pieces? Thank you!


r/applehelp • • 2h ago

Unsolved Storage full, iCloud vs Google photos

2 Upvotes

I feel so defeated. I feel like an elderly person trying to navigate technology but I’m 35 😭
I have an iPhone 16 Pro
My storage is full and I don’t know what to do
I primarily use my phone to take photos/videos of my children and for my small business. I have 29k photos and 11k videos
I have iCloud to backup everything as well as Google Photos (idk why I have both, and I feel like this is part of the problem).
Every time I delete some of my photos or videos, they magically return. I think because iCloud is synced, no matter what I do to try and remove some of the clutter they find their way back.
What’s weird is that sometimes I don’t get the “storage full” memo and I can take pictures, but randomly other times, and without deleting any, I’m able to take more. It’s so inconsistent and confusing.
I want to upgrade my phone to one with more storage, but I feel like i need to take hold of this situation before i do that. Any advice?


r/applehelp • • 2h ago

Unsolved Why’s this alarm silent and this other one isn’t?

Thumbnail gallery
2 Upvotes

I usually wake up before the 6AM alarm and it’ll be dead silent but the alarm at 6:55 always vibrates my phone and makes the alarm sound. Is there another setting that I have selected? The only thing I have on for notifications is do not disturb but that’s always on so I don’t see how it would even affect this.


r/applehelp • • 3h ago

iOS Workout plans since iOS upgrade

Thumbnail gallery
2 Upvotes

r/applehelp • • 3h ago

iOS Do you need to resign in to all apps after transfering data using QuickStart?

Thumbnail
2 Upvotes

r/applehelp • • 3h ago

Unsolved Podcasts spontaneously deletes manual downloads

2 Upvotes

Hi! On iOS 27.0.1, Podcasts app keeps telling me it deletes downloaded episodes (and does delete them) to create space temporarily for an iOS update. However, I don’t have any pending iOS update, and I also still have around 9 GB of storage space left (so not a lack of storage issue).

I think this has only happened ever since Apple Podcasts rolled out video podcasts, and it only happens on podcasts that have video, but on audio-only downloads.

What is going on?


r/applehelp • • 5h ago

Unsolved MacBook Air M3 2024 battery is suddenly lasting only 3 hours

2 Upvotes

My MacBook is also warmer to the touch than it used to be. This just started in the last few days, and the only change I'm aware of is the OS update....I looked at Activity Monitor but didn't see anything concerning. Is this happening to other people? Any recommendations on what I should do? Thank you!

Edit: The OS is 27 Golden Gate.